Clifton Manor Residential Home

Rivergreen, Clifton, Nottingham NG11 8AW
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8.8 9 Reviews
  • Clifton Manor Residential Home, Nottingham
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Care Provided by Clifton Manor Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 47 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Leigh Greensmith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Clifton Manor Residential Home Reviews (9)

8.8

Clifton Manor Residential Home has a Review Score of 8.8 (8.832) out of 10, based on 5 reviews in the last 2 years. Over all time Clifton Manor Residential Home has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
  • 0

Date Published

9
2
3
5
4

Review from Debbie H (Goddaughter of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being resistant my Godmother was no longer able to cope on her own. From the start the home were very welcoming and caring, being very patient due to dementia. Since arriving and settling in I have a noticeable change for the good including gaining weight from the meals she receives and being
much happier due to the constant kind care she is receiving. The staff are always willing to speak and are always on hand for queries. It's taken a great weight off our shoulders knowing our Godmother is safe, happy and healthy despite the dementia progressing. Thank you !

Reply from Mandy Reeves, Operations Manager at Clifton Manor Residential Home

Thankyou for taking the time to send a review on your findings at Clifton Manor Residential Home. We are so pleased you have found your Grandmothers wellbeing improving as a result of the good regular care she is receiving and that you are finding her much happier, It is so good that you are able to speak with staff when you need to and they are available to answer any queries too


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Review from M O (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had been living at the home for nearly 5 years. From the moment he moved in, the staff cared and made him and me feel welcome. During Covid, they did everything they could to keep us updated. During the last few days of his life, they supported him and the family making us feel at home.
While
there has never been any doubt of the care my dad received during his time here, to witness the 24 hour love first hand that all the staff had for my dad and his well being was heartwarming and certainly helped us get through the harrowing end of life that is dementia. Without question, if I'm ever in need of a care home again this will be the place I'll choose.

Reply from Mandy Reeves, Operations Manager at Clifton Manor Residential Home

Thank you for taking time to send a review and saying such positive things about the team at our home.


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Review from Amy M (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been extremely helpful and caring. We could not have asked for any more. They have gone above and beyond. The home is clean and happy. Any concerns have been dealt with immediately and competently. I am very reassured that my parents are being cared for diligently and with immense patience
and compassion.

Reply from Mandy Reeves, Operations Manager at Clifton Manor Residential Home

Thank you for taking the time to send your lovely comments, on behalf of Clifton Manor Residential Home.


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Review from H P (Daughter of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent the last 16 months of her life in Clifton Manor.
We felt she was safe and the staff looked after her well.
Neither my brother nor I lived nearby so we had to heavily rely on the staff for her care and treatment. We always felt that her needs were considered and that every effort was
made to make her life comfortable and happy.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Residential Home

Many thanks for giving us the time to write such a lovely review. I will ensure this is shared with the team at Clifton Manor Residential.


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Review from Joe F (Son of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was resident at the home for the final 6 weeks of her life. She was 94, very frail and we were no longer, as a family, able to provide the nursing care she needed as she neared the end of her life.
From day 1 Mum was looked after by caring staff, who treated her with dignity and kindness throughout.
They
also dealt with family members in a friendly, courteous manner. We were often offered refreshments and we felt the staff’s desire to assist was always genuine.
We were encouraged to visit Mum throughout her short stay, could come and go at all times and ours and Mum’s need for privacy was always respected. Mum’s religious views were also similarly respected.
It’s true to say that the home could do with a lick of paint and some refurbishment but the quality of care and commitment of staff, both nursing and general care, more than made up for any cosmetic deficiencies.
All in all, we thank the staff at the home for making Mum’s final days as comfortable as possible.

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Review from Trevor N (Son of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident here for 4 years. I cannot fault the care she received in all the time she was there.
The staff were so kind to her in her final weeks. The management was in touch all the time if a problem arose.
Thank you so much from all the family.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Residential Home

Many thanks for giving us the time to write a review. I will ensure your review is shared with the staff and manager at Clifton Manor Residential.


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Review from Roderick S (Son of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Clifton Manor Residential Home for some time on the residential side.
The manager is very good and helpful. Staff seem caring and want to do their best for their residents.
I do think that the fabric of the building is in need of some TLC but in these financially difficult
times the care of the residents is a priority and so it will have to wait.
Overall a good place for my mother.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Residential Home

Many thanks for giving us the time to write us a review. I will ensure this review is shared with the staff and manager at Clifton Manor Residential.


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Review from June W (Daughter of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot begin to say how wonderful all the staff are at Clifton Manor. The care and attention given to my mum were fantastic right up to her passing away. They truly care and always gave 100%.


All I can say is thank you all


Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Residential Home

Many thanks for giving us the time to write a review. We ensure this review is shared with the manager and staff at Clifton Manor Residential.


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Review from Kathleen P (Resident) published on 8 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty is a resident at Clifton Manor and the manager of the residential side as been extremely helpful and organised everything we wanted for my aunty. She's been there a year now and is happy with the care she is getting and communication from the home/management.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Residential Home

Many thanks for your very kind review. We are really pleased you feel your loved one is well cared for in our home. I will ensure your review is shared with the manager and staff at Clifton Manor residential home.


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Current Review Score: 8.8 (8.832)

Overview of Review Score

The Review Score of 8.8 (8.832) out of 10 for Clifton Manor Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Clifton Manor Residential Home is calculated as follows: ( (46 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 55 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.032 Points relating to the number of positive Reviews for Clifton Manor Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 5 Positive Reviews ÷ 9.4 = 0.532

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Clifton Manor Residential Home

What types of Care is Clifton Manor Residential Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clifton Manor Residential Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Clifton Manor Residential Home have?

There are 47 Single Rooms.

What are the Facilities & Services at Clifton Manor Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clifton Manor Residential Home to the centre of Nottingham?

3.1 mile(s) as the crow flies, distance by road may be significantly further.