Kingfisher Court

Sturgeon Avenue, Clifton, Nottingham NG11 8HE
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9.7 22 Reviews
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Care Provided by Kingfisher Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Korsakoff Syndrome
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lee Langley (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for Kingfisher Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Kingfisher Court Reviews (22)

Total of 22, showing 1-20
9.7

Kingfisher Court has a Review Score of 9.7 (9.749) out of 10, based on 17 reviews in the last 2 years. Over all time Kingfisher Court has 22 reviews.

Overall Experience

  • 18
  • 4
  • 0
  • 0
  • 0

Date Published

22
3
8
17
5

Review from K G (Wife of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has advanced Alzheimer's and moved to Kingfisher Court in September. The staff have been so welcoming and supportive to the whole family. Nothing is too much trouble. The manager, too, is very friendly but professional, empathetic, understanding, and supportive.
There is an open-door policy
for families the food is fantastic and the rooms are clean and homely.

Reply from Mandy Reeves, Operations Manager at Kingfisher Court

Thank you so much for taking the time to send your review for Kingfisher Court. I am sure the team will be pleased to read your positive comments.


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Review from K B (Granddaughter of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, staff are friendly and knowledgeable about how my grandad is doing. They take such good care of my grandad. The home is always clean and smells fresh. The gardens are lovely in the summer.

Reply from Lee Langley, Home Manager at Kingfisher Court

Thank you for your kind words, Your feedback means a lot to us. We're delighted to hear that you find our home lovely and our staff friendly and knowledgeable. It's wonderful to hear that you feel your grandad is well taken care of and that you appreciate the cleanliness and fresh atmosphere of our home. We're also glad you enjoy our gardens and the facilities.


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Review from Darron M (Son of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very grateful for looking after my dad. He likes it here and was very happy and well looked after. Hope to see you again.

Reply from Lee Langley, Home Manager at Kingfisher Court

Thank you so much for taking the time to share your thoughts about your experience at Kingfisher Court Care Home. We truly appreciate your feedback, as it helps us continually improve our services.We're delighted to hear that you found our staff to be caring and attentive and our services are 5-star. Our team works hard to create a warm and supportive environment for all our residents, and it's wonderful to know that our efforts have made a positive impact. Dad was a pleasure to support and should he require respite again in the future, he would be more than welcome to return.


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Review from Sidney P (Husband of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Kingfisher Court for four weeks now, she is well looked after. The staff are caring and considerate. The home is very pleasant, clean and in pleasant surroundings. I don't think I could find one better.

Reply from Mandy Reeves, Operations Manager at Kingfisher Court

Thank you for all your positive comments, we are pleased your wife is settling well in these early days and the team are meeting your expectations. We will look into how we can address our activities to support your wife.


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Review from R C (Son of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always excellent care given with dignity, very happy with my mother's care.

Reply from Mandy Reeves, Operations Manager at Kingfisher Court

Thankyou for your kind comments, we are pleased your mother is receiving excellent care.


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Review from J B (Niece of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my aunt regularly and each time she is well cared for. She has been poorly recently and she had lovely care and attention. I know she happy living here with you all.

Reply from Mandy Reeves, Operations Manager at Kingfisher Court

Thank you for taking time to share your comments around the care your aunt receives while living at Kingfisher Court. We are pleased to see your Aunt is happy and well cared for. if you would like to discuss how you think we can improve your overall experience please do discuss it with our manager


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Review from Janice B (Daughter of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well cared for. I get phone calls regularly to check that we're happy with the level of care. She's settled well at Kingfisher Court.
The carers are very attentive and seem to know Mum really well and are able to manage her needs.
NB: Rooms satisfactory, as relatively basic but clean and
functional. Value for money because now paying privately (ouch!). Activities satisfactory as don't always evidence them.

Reply from Mandy Reeves, Operations Manager at Kingfisher Court

Thank you for sharing your comments with us. We are pleased the team keep you updated, it is good to hear Mum is settled. We will look into the matters you refer to and do our best to address them.


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Review from A J (Brother of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff keep me informed of any falls, if he has not been well, hospital visit, if he needs any new clothes or money for haircuts and feet done. He is well looked after.

Reply from Mandy Reeves, Operations Manager at Kingfisher Court

Thank you for your positive comments, we are pleased staff keep you updated with your brother's care.


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Review from J C (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are well cared for and we always get a warm welcome from the carers and management who are helpful and supportive.
Mum is happy and well looked after which is very reassuring for the family.
The stability of the staff means that they all know Mum and her likes and dislikes.
The activities
help to make the family included. It would be good if there was a facility to wash clothes below 60 degrees as we currently have to wash Mum's jumpers at home.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

Many thanks for taking the time to write a review on our home. We are thrilled to know you are reassured your mother is happy and well looked after. We will ensure this review is shared with the manager and staff team at Kingfisher Court.


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Review from L F (Daughter of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Putting a parent into a care home is extremely distressing, but knowing they are looked after and cared for as much as they are at Kingfisher Court is very reassuring. Mum is always happy and looks lovely whenever I visit. I feel very happy knowing she is looked after as she is.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

Many thanks for giving us the time to write a review. I will ensure this is shared with the manager and staff team at Kingfisher Court.


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Review from H M (Son of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all staff very helpful and always busy with all the residents. Staff always willing to help in anyway they can. Mother is a lot better for being at Kingfisher Court due to people around her 24/7.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

Many thanks for giving us the time to write a review. We are pleased you and your mother are happy with the service at our home and will ensure your review is shared with the manager and staff at Kingfisher Court.


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Review from C S (Son of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We all found the staff to be amazing, very friendly and caring. The home itself could do with updating, but that doesn't take away from a very nice place to stay.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

Many thanks for giving us the time to write a review. We will ensure this is shared with the manager and staff at Kingfisher Court.


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Review from T H (Niece of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and management are pleasant and helpful. When come to visit staff and management are always helpful, offer drinks and make you feel very welcome.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

Many thanks for giving us the time to write us a review. We will ensure this is shared with the team at Kingfisher Court.


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Review from H W (Daughter-in-law of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepfather-in-law has been resident since July 2022 and settled in very well. Now the home has a new manager it is brilliant. I receive regular calls asking if I have any concerns and letting me know how he is. The home is clean and staff are working, not on their phone like before. He is very happy
and always looks clean and well-presented.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

Many thanks for giving us the time to write a lovely review. I will ensure this is shared with the manager and staff team at Kingfisher Court.


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Review from Erica S (Daughter-in-law of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law went here for respite in May for 6 weeks, me and my husband highly recommend this place. The managers are all wonderful you can talk to them about anything, the carers are amazing with the elderly they respect them and really look after them. When my mother-in-law was due to come out
she didn’t want to leave, made friends and wanted to stay so we arranged for her to stay there permanently. She loves it, made many friends and likes company, everybody chats with her, they are all so lovely. The staff - can’t praise them enough, make you feel welcome. Went to the barbecue, really nice get-together, with residents dancing, eating and playing music, felt really welcome. Mum enjoyed it too, really nice place and brilliant staff.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

Many thanks for spending the time to write us a review. We will ensure this is shared with the manager and staff team at Kingfisher Court.


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Review from Marie H (Wife of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Kingfisher Court Care Home, Clifton since January 2023. The home is very well run and the management is very supportive. All the staff are very friendly and courteous, making a point of addressing regular visitors by name. Every effort is made to make the residents
comfortable, happy and secure. My husband has a very pleasant bedroom which overlooks the pond. Residents have a variety of places in the home where they can relax, in addition to a well-maintained patio/garden.
The only downside to his bedroom is that it isn't en suite. However, there is a toilet nearby. Commodes are also available on request. The food is plentiful and excellent. I have no reservations whatsoever in recommending this care home.

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Review from H B (Daughter of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Kingfisher Court are always lovely and welcoming. The home and rooms are always clean and tidy. Dad has been here 20 months now and is very well looked after here. Couldn’t ask for better care 5*.

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Review from Debbie I (Daughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father attended Kingfisher Court Care Home as a respite user, he is now going through the motions of becoming a full-time resident
Myself and the family are more than happy for Dad to be in Kingfisher as a full-time resident.
The staff are always very welcoming and friendly, the new manager was
a pleasure to meet and is very knowledgeable and informative.
The manager and all the team seem to be passionate about their job and deliver good quality care.
Thank you to the whole team.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

Many thanks for giving us the time to write a review. We are pleased you and your father are happy with the service at Kingfisher Court and will ensure your comments are passed on to the manager and staff team.


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Review from Ruth H (Daughter of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff at Kingfisher Court to be extremely helpful and they go out of there way so I can speak to my dad either over the phone or on video calling as I reside in Australia. I love the facts the home has special events like St Patrick's day and celebrates residents Birthdays.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

We would like to thank you for taking the time to leave us a review on this website. We will ensure this is shared with the manager and staff team at the home.


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Review from Pete R (Son of Resident) published on 12 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum loved this home, she felt safe and enjoyed the food and care provided. The staff are very friendly and caring and went out of their way to get the food Mum loved, and the activities there are second to none. I can't recommend this home enough.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

Many thanks for your very kind review, we are really pleased you felt happy with the care and facilities at Kingfisher Court. I have ensured the manager and the staff team have seen the review.


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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Kingfisher Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.749 for Kingfisher Court is calculated as follows: ( (152 Excellents x 5) + (37 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 195 Ratings = 4.749

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingfisher Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Kingfisher Court

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Kingfisher Court

Previous Events

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Frequently Asked Questions about Kingfisher Court

What types of Care is Kingfisher Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kingfisher Court provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Kingfisher Court have?

There are 40 Single Rooms.

What are the Facilities & Services at Kingfisher Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kingfisher Court to the centre of Nottingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.