Kingfisher Court

Sturgeon Avenue, Clifton, Nottingham NG11 8HE
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9.7 22 Reviews
  • Kingfisher Court, Nottingham
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Care Provided by Kingfisher Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Korsakoff Syndrome
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lee Langley (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for Kingfisher Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Kingfisher Court Reviews (22)

Total of 22, showing 21-22
9.7

Kingfisher Court has a Review Score of 9.7 (9.749) out of 10, based on 17 reviews in the last 2 years. Over all time Kingfisher Court has 22 reviews.

Overall Experience

  • 18
  • 4
  • 0
  • 0
  • 0

Date Published

22
3
8
17
5

Review from Mariane A (Daughter of Resident) published on 23 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank the staff and particularly the Carers at Kingfisher Court for looking after mum so well. The kindness, compassion and concern they have shown her, has been a great comfort to me and the rest of the family.
I have witnessed tenderness and care towards mum, that has gone beyond
my hopes. I know she has felt safe there and we (the family) have felt safe in leaving her in your care.
I have also noticed how you try to enrich the lives of the residents with entertainment, games and celebrations of special occasions. Please keep up this good work.
Thank you, I will always be grateful.

Reply from Chris Perks, Quality Assurance Manager at Kingfisher Court

Many thanks for taking the time to complete you your kind review. I will ensure the manager and staff are aware.


Facilities

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Treated with Dignity

Food & Drink

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Value for Money

Review from William N (Son of Resident) published on 28 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the home 23rd Feb and the staff made my mother feel welcome. Since being in there me and my brother and sister have noticed a change for the better. The staff even go out of the way to make the residents comfortable, and for that our family are grateful because if our mother is happy
then we are. So again, a big thank you to Kingfisher and all its staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Kingfisher Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.749 for Kingfisher Court is calculated as follows: ( (152 Excellents x 5) + (37 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 195 Ratings = 4.749

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingfisher Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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