St Martins Residential Home

42 St Martins Road, Bilborough, Nottingham NG8 3AR
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9.9 18 Reviews
  • St Martins Residential Home, Nottingham
Welcome to St Martins Care Home, a residential facility featuring 17 single bedrooms and 2 double rooms, ideal for couples.

As a small establishment, the team take pride in delivering exceptional care tailored to the needs and preferences of residents.

Located in a tranquil area, away from bustling roads and noise, the home boasts homely décor and beautiful, secluded gardens. Here, residents can relax and enjoy the company of friends, family, and the St Martins staff.

Amenities such as shops, country pubs, and restaurants are conveniently located within a short distance of the home.

There is an excellent bus services to Bulwell and Nottingham.

St Martins has undergone significant refurbishment to elevate the home to modern standards. Throughout this transformation, the team has engaged residents in selecting the décor, allowing them to contribute to the choice of colours, wallpaper, furniture, and more, making it truly their home.

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Care Provided by St Martins Residential Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Revive Health Care Ltd
  • Person in charge
  • Kelly Kiddier (Acting Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for St Martins Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,050
    • Self-Funded Residential Dementia Care £1,000 – £1,050
    • RESPITE Self-Funded Residential Care £1,000 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,050

  • Standard fees do not include additional options such as chiropodist, hairdresser, newspapers, excursions etc
  • (these prices are only a guideline, please contact St Martins Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Wheelchair Access
  • Visiting

  • St Martins has an open visiting policy where friends and family can visit at any time. Additionally, if given suitable notice, family and friends can stay for meals with loved ones for a small fee. Children must be accompanied by a responsible adult at all times.


  • Parking

  • A limited number of parking spaces available outside St Martins Care Home, with additional on-street parking being available nearby.


St Martins Residential Home Reviews (18)

9.9

St Martins Residential Home has a Review Score of 9.9 (9.880) out of 10, based on 13 reviews in the last 2 years. Over all time St Martins Residential Home has 18 reviews.

Overall Experience

  • 14
  • 3
  • 1
  • 0
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Date Published

18
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5

Review from Karen C (Mother of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is in St Martins Residential Home, it is like home from home the staff are like one of the family. I have no worries with him being in though, I would recommend St Martins to anyone that needs a care home.

Reply from The Manager, Manager at St Martins Residential Home

Thank you very much for your positive review. We continue to strive to deliver the best care and support to both yourself and your son and it is a pleasure seeing you and getting to know all the family.


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Review from Donna B (Granddaughter of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely incredible place, my grandad lives here. It's super friendly super clean very professional couldn't fault the place. 10 out of 10 in all areas. We looked for a long time trying to find the right care and this place ticked all the boxes. My grandad is happy here and I'm happy he's here being
looked after very well.
Thank u to the staff for all you do.

Reply from The Manager, Manager at St Martins Residential Home

Thank you for your outstanding review and for choosing St Martin's care home to care for your grandad. It is such a positive feeling to be appreciated by our lovely family and friends and we will continue to strive and be the best we can.


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Review from Brendan C (Son of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring people who have looked after my mum through two very challenging months. Her condition has improved massively in recent weeks. The home is comfortable, modern and warm. Mum's room is very recently modernised with an ensuite toilet. If we had the option we would keep Mum in her own home
but St Martins would be the next best choice.
Many thanks to the manager and her staff.

Reply from The Manager, Manager at St Martins Residential Home

Thank you for trusting us to care for Mum. We will continue to strive to deliver the best care and support to Mum and all the other residents who reside at St Martin's. We have some exciting times ahead and we are looking forward to welcoming you and the rest of the family to be a part of the festivities. Thank you for a positive review it is very much appreciated and makes us all feel valued.


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Review from Paul M (Son of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mam first went into St Martins it was not a nice place, but we didn't have much choice as it all happened just at the start of Covid, l can say the staff have always been good to my mum, we've had some ups and downs along the way but l do think it's turned out for the best, it's a lot better
now it's had some money spent on it, long overdue.

Reply from The Manager, Manager at St Martins Residential Home

Thank you for your review. As you know, we have worked tirelessly to create a clean, safe home for your mother to live in and we will continue to strive for higher standards in meeting all regulations. Your support during this period has been invaluable, and we are all looking forward to a bright future for St. Martins Care Home.


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Review from Alison B (Daughter of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the friendliness and professionalism of the members of staff. Mum was reluctant to move into a home, but she has really adjusted, with the support of the staff, and has settled in really well. The standard of care is very high and caring.

Reply from The Manager, Manager at St Martins Residential Home

Thank you for your positive feedback, you have trusted us to care for your loved one and we will continue to strive to continue to deliver outstanding care. We all really appreciate your positive review, it makes what we do more rewarding.


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Review from Amanda H (Daughter of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager was brilliant, a lovely and very helpful lady. My mum stayed for two weeks respite and settled there very quickly. She was very happy joining in with the day's activities. She has eaten well and slept comfortably every night. The home was very clean and staff friendly. The atmosphere was
calm and homely.
I will definitely use this home in the future for both my Mum and Grandma when needed.
Thank you for looking after my Mum.

Reply from The Manager, Manager at St Martins Residential Home

Thank you for trusting us to care for your loved one. We are looking forward to her next visit and welcoming your mum and the family into the St Martins family. Your positive feedback means so much to the team and to be recognised for the outstanding care we deliver.


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Review from David S (Son of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of St. Martin's Care home for 4 months now.
St. Martins has recently had a major refurbishment throughout. All the bedrooms have been beautifully decorated and fitted out with dementia-friendly furniture.
There has also been a big investment in upgrading the Fire and Security
systems.
The manager always has time for you when you visit, and is rightly very proud of the care the home provides.
This is reflected in every member of staff. They all work so hard to keep the home clean and safe, and have lovely relationships with all the residents.
I am very happy that my Dad is in a clean, safe and caring environment.

Reply from The Manager, Manager at St Martins Residential Home

Thank you for your response and your positive feedback. We will continue to strive to deliver the best care to your mother and support all family members. your positive feedback means so much to the team at St Martin's Care Home.


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Review from Christina W (Daughter of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is now a full-time resident at St Martins, having stayed multiple times for short respite breaks during the early stages of dementia.
I have always been completely happy with the care Mum receives - when I visit her she is always clean and tidy and cared for. I am further reassured that if
she is ill I get a phone call, and similarly, if I am away I can ring at any time for an update as to her well-being.
Whilst the property was not purpose-built, I have noted over the years considerable upgrading works, and recently there has been a total refurbishment resulting in all the rooms being beautifully decorated and furnished to a high standard.
However, my main concern is that Mum is well looked after and contented, and to this end, the staff are always kind and attentive to her needs.

Reply from The Manager, Manager at St Martins Residential Home

Thank you for your positive response. Your feedback means so much to the team at St Martins Care Home.


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Review from Gillian F (Niece of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my aunt first went into St Martin's I was concerned about her room which I thought was very small, she has been moved to a beautiful room overlooking the garden, and it's lovely. The home has been revamped and it's now a warm and clean environment for all the residents. The garden is gorgeous.
One staff member in particular and the other carers are lovely and understand my aunt and the chefs are outstanding. My congratulations to the manager on turning the home into a home if that makes sense, she has worked her socks off. A big thank you to another staff member for his humour and patience with my aunt.

Reply from The Manager, Manager at St Martins Residential Home

Thank you very much for your amazing review. We will continue to strive and be the best we can be and move forward after a very difficult period. Thank you for trusting us to care for your loved one and for being a part of the St Martins family.


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Review from Maria G (Daughter of Resident) published on 18 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't wish for any better care for my father. All staff are really friendly and helpful. Food is great and all efforts are made to please residents and families. The cleanliness is second to none and laundry is well taken care of.

Reply from The Manager, Manager at St Martins Residential Home

Thank you for taking the time to write a review. St Martins is striving to stand out from the rest and we welcome your feedback as it makes all the hard work worth it. When you came to visit and made the decision to move your love one to us it made us all proud. We will continue to strive in delivering good care and support and working alongside you and the family in achieving a good quality of life for your Dad.


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Review from Lynn B (Daughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to place our dad into care with vascular dementia, something we thought we would never have to do. Phoned St Martins, with it being local to get to. From the first call to arrange a viewing, we were greeted by the manager who showed us around the home, to our dad becoming a resident there the
manager has been on hand whenever we needed to talk, plus keeps us updated on how dad is doing. The manager is a lovely lady always smiling and a very caring person. All carers are friendly and caring towards all residents. It is reassuring that we know our dad is in good hands and safe. St Martins is undergoing a full refurbishment and every room looks lovely/fresh and clean.

Reply from The Manager, Manager at St Martins Residential Home

The team at St Martins wishes to thank you for your feedback and also for spending the time to complete a review. We will strive to deliver good care and support for your dad and also build good relationships with you and the family. Thank you for choosing St Martins care home and trusting us with caring for your loved one.


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Review from Claire M (Daughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been here for a long time now, staff are very welcoming and friendly. They do arts and crafts with residents. Watch films and have sing-alongs as well. Decorated recently, very clean and all staff approachable and caring. Manager is available when requested to talk with as well.
One big
family with around-the-clock care. My father has been very happy and comfortable here with all his needs catered for daily.

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Review from Zeth S (Son of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of this nursing home for eight months. He is partially sighted and has dementia that severely affects his short-term memory.
After having initial concerns about my dad moving to a care home I can confidently say that this care home has alleviated my worries about him.
All
the staff and managers are fantastic and clearly enjoy their job, looking after my dad in the best way possible, and keeping him entertained. There is an improvement in my Dad's happiness, which makes me happy and takes away my worries and stress.
The home has a wonderful location and is quiet, clean and warm. My Dad told me it is a home-from-home, which is fantastic as initially he just wanted to go home, I couldn't have hoped for a better place.
A big thank you to everybody there.

Reply from The Manager, Manager at St Martins Residential Home

Thank you very much for a wonderful review. We will continue to strive to deliver excellent care to your dad.


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Review from Jacqueline E (Wife of Resident) published on 9 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in the home now for about 6-months. He is suffering from well-advanced dementia, and he is well cared for and looked after by everyone, and he is quite contented and happy in his own world. The food is very good with plenty of choice and drinks of all kinds are available
to him and the other residents any time of the day. The care he is receiving is full of kindness, and nothing is too much trouble for his carers. The manager is very approachable and is always available if I require any assistance, information or advice. I would recommend St Martins Care Home if I was asked to do so by any of my acquaintances.

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Review from Olga G (Sister of Resident) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother came here in 2019, nice care home, and the staff are very helpful and pleasant, nothing is too much for them. My brother is well looked after, has a nice room where he can go if he chooses and listen to his radio, visiting not a problem and the dinners always small amazing. Well done to everyone.

Reply from gail Harrison, Manager at St Martins Residential Home

Thank you for your kind review and the support you have given the home throughout the time that your relative came to the life at the home.


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Review from Jacqueline M (Daughter of Resident) published on 4 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has been in this care home for 2 years now, and I have always found the staff friendly and helpful. Meals are very good. My mum can choose between going to rest on her bed or watch a TV or listen to music or getting involved with any other activities.

Reply from Linda Clarke, Manager at St Martins Residential Home

Thank you for your comments. We are pleased that you have found the staff to be friendly and helpful as we strive to provide care of a very high standard while retaining a 'homely' feel and promote individual choice to all of our service users. We always value your feedback and aim to act on suggestions and comments provided to help improve our services.


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Review from Chantelle S (Granddaughter of Resident) published on 2 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice care home; Grandad is in and is very happy. Nice and friendly staff there. Caring towards patients.

Reply from Linda Clarke, Manager at St Martins Residential Home

Thank you for your lovely comments. We are pleased you and your Grandad feel the care provided is of a good standard. We strive to provide a high quality service while retaining that 'home from home' feeling for our service users. As always, we welcome suggestions and comments to help us improve at all times.


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Review from Graham D (Resident) published on 28 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been living at St Martins for eight months. The staff are very friendly and helpful when I have any concerns. I enjoy my meals with a variety of choice, frequent snacks and drinks.
I enjoy joining in with activities, especially bingo. The management is understanding, and always courteous. It's
a small home, but I am very happy with my care.

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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for St Martins Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for St Martins Residential Home is calculated as follows: ( (134 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 150 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Martins Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Feb 2025

Newly refurbished bedrooms. We accommodate both private funding and local authority.


Awards / Recognitions (0)

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Meet the Team (2)

Gail

Gail Harrison

Job Title: Manager

Joined: 2020

Gail is responsible for the everyday running of the home.


She manages a team of 15 staff and 21 residents. Gail joined St Martins Care Home in December 2020 and has worked in the care sector for over 20 years, starting as a carer she developed a keen interest in the management side of care homes and worked her way up to manager. Gail is passionate about the care industry, safeguarding, health and safety enjoys making residents' lives as comfortable as possible and has fantastic bonds with residents and their families. Gail is very approachable and goes above and beyond for residents, families and her staff members. During the 20 years, Gail has managed larger homes and has taken on the role at St Martins to be part of the new and improved home which is currently being refurbished to a very high standard. Gail is fully qualified and trained in the Care sector and holds a level 5 in Leadership and Management in Health and Social Care.


Carol

Carol Barr

Job Title: Senior Carer

Joined: 2021

Carol is a hard-working Senior Carer and has been acting as deputy manager. Carol is very caring and passionate.


Carol is also responsible for the day-to-day care of residents ensuring their care and needs are being met at all times.


Carol has been working at St Martin's for 2 years but has been in the Care industry for over 20 years. Carol is dedicated and hard-working and goes above and beyond for everyone. Carol is a fully qualified senior carer and is fully trained. Carol is also given extra duties such as staff rotas etc and will help the manager by stepping in at times when needed.


Frequently Asked Questions about St Martins Residential Home

What types of Care is St Martins Residential Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Martins Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Martins Residential Home have?

There are 17 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Martins Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is St Martins Residential Home to the centre of Nottingham?

3.6 mile(s) as the crow flies, distance by road may be significantly further.