Beechville

653 Chorley New Road, Lostock, Bolton BL6 4AG
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9.7 72 Reviews
  • Beechville, Bolton
Beechville, in Bolton, has been purpose-built in order to achieve high standards of residential and dementia care, having been rebuilt by housing and care provider MHA.

All of Beechville's bedrooms are en-suite, though residents also have the use of assisted shower rooms ideal for mobility issues.

The property also has its own lounge and restaurant, as well as a games and activities room, a hairdressing salon, a holistic therapy room and a music room.

Care Provided by Beechville

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (63)

Funding & Fees Guide for Beechville

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,364 – £1,428
    • Self-Funded Residential Dementia Care £1,380 – £1,444
  • (these prices are only a guideline, please contact Beechville to find out the exact price for your requirements)

Facilities

  • Wheelchair Access
Total of 72, showing 1-20
9.7

Beechville has a Review Score of 9.7 (9.688) out of 10, based on 15 reviews in the last 2 years. Over all time Beechville has 72 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Beechville for 12 months. I have found the car really good, with a genuine family atmosphere. He is really well looked after, especially when medical interventions have been necessary. I feel totally reassured and am confident that he is safe, secure and happy. I have
also been made very welcome and feel part of the same big family.

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Overall Experience  Overall Experience 4.0 out of 5

Excellent range of events and activities coupled with good care to enable my mum to enjoy her first Christmas away from home.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to Beechville in December 2023. We have found the staff to be extremely friendly and helpful and had a busy December with all the amazing activities, various singers, crafts and coffee afternoons. My mother-in-law has settled in and enjoys the singing and dancing.
Credit to them
all.

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Overall Experience  Overall Experience 5.0 out of 5

Our immediate experience on visiting our relative is that Beechville is a very friendly and well-run home. The staff seem very professional and caring of the residents. The coffee shop is a welcoming area for residents and visitors. The activities lady is very active and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Beechville provided a wonderful programme of events leading up to Christmas and New Year. A group of staff also gave up their their time to entertain on Christmas Day and on Christmas and New Years Eve. Cannot praise them enough for their dedication and care as they made it a time to enjoy and remember
for all.

Reply from Abby Mbizi, Home Manager at Beechville

Thank you for your kind words. I am delighted you appreciate the programme of events and that our staff are dedicated and caring. I will share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

When we first visited Beechville to see if it was suitable for our friend, we were struck by how light, bright and clean the environment is, but more especially by the kindness of the staff. Since our friend moved in, she has been treated with gentleness and care. The food is nourishing, and she has
put on weight. She was very anxious but is always smiling now. The range of activities is lovely, and the coordinator is very energetic. Our friend is warm and safe and no longer lonely.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Beechville for 10 months. Right from when she first moved in she was treated with loving dignity by all of the staff. Her room was large, warm and comfortable with her own en-suite. All of the staff, carers, kitchen staff, cleaners, laundry etc were unfailingly polite and
cheerful to my mum and all of her visitors. We were always kept informed about her medical care. She gradually became more frail and was looked after beautifully by the carers, with regular input from district nurses. During her last few weeks, the family spent a lot of time with her and the Beechville staff extended their care to all of us - making sure that we had meals and drinks. She died last week peacefully at the age of 99. The family are so very glad that we chose Beechville to look after our beloved mother- Thank you to everyone.

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Overall Experience  Overall Experience 4.0 out of 5

The home provides a warm, safe environment for Mum. The staff are wonderful, providing great support and engagement to residents.
There is an excellent and varied programme of events.

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Overall Experience  Overall Experience 3.0 out of 5

The staff provide an excellent level care in comfortable surroundings. The food is made with fresh ingredients and is outstanding. However, the levels of communication needs improvement. We have not been made aware of our key worker (after 4 months) despite this being an action plan from a previous
comment by another user in January. Similarly, appointments are not always recorded accurately and decisions on care are made without consulting close family. With improved management Beechville could be an outstanding care home.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic home with caring staff, who regularly go above and beyond. All staff greet you when they see you and take an interest in the residents and their families.

Reply from Natalie Ward, Home Manager at Beechville

Thank you for such a lovely comment about the care that we provide here at Beechville care home; I will feedback to all the staff here at the home.
I’m so pleased that you and the family are happy with the care, and your wonderful review of the home means so much to all the staff involved in providing Mum’s care.


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Overall Experience  Overall Experience 5.0 out of 5

After looking at many care homes Beechville was the only one that felt right and ticked all our boxes. Since coming to Beechville I feel my dad has a new lease of life. The staff are truly wonderful with him, giving regular updates and going the extra mile with the personal touch. I like that he has
freedom of choice, he can watch tv, wander safely or join in the many activities on offer. I wish this level of care was available to all.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for your review, it brought a lump to my throat when I read this out to the staff today. The staff in the home truly do try so hard to make sure all the residents are happy and safe and respect their choices. I think it's important to note that there are days that some of the residents may not want to join in activities and that is absolutely fine. Dad is absolutely able to walk round the home and will often nip into the office just to see that we are ok (and also because he knows that he will get a cuppa and some chocolate). Thank you again for taking the time to write this.


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Overall Experience  Overall Experience 5.0 out of 5

I have visited Beechville care home on a number of occasions. I have always found the home to be a friendly and inviting place with lovely private rooms for the residents. The home is always spotlessly clean and any members of staff I have met appear to genuinely care for the residents and treat them
with respect and kindness. A number of forms of stimulation are provided to ensure residents have a full and happy life. A home I would be happy to entrust with a close relative's care.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to write a review for us. Your kind words will be shared with the team. Regarding the cleanliness of the home, the staff really do work so hard and are so passionate about everything looking just right, which can be hard at times considering we are not a new home. Thank you again for your lovely words.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Beechville for 3 years now. Since the beginning, I have been very happy with the excellent standard of care she has received and the way she has been treated by all the staff. I feel she is happier now than she has been for many years.
The home is bright and clean and everyone
is friendly and cheerful. I regularly tell myself and other people how happy I am that Mum came to live in Beechville.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to write a review for us at Beechville, of course, I will share this with all the staff. Mum is so lovely and very settled here at Beechville and the staff absolutely love her to pieces. I’m so pleased that you and the family are happy with the care here (even though we know some of the video calls can be a little frustrating – but we do have to laugh don’t we?) Thank you again for writing this, it means the world.


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Overall Experience  Overall Experience 5.0 out of 5

When Mum was diagnosed with early-stage dementia and confined to a wheelchair, a friend recommended Beechville as her mother had excellent care there. As soon as Mum came to the home we realised what a special place it was. As a family, we have been delighted and impressed by the consistent quality
of the care she received from all the staff in the home. This includes medical knowledge, patience and warmth shown by staff, innovative entertainment planning and liaison with family members. Mum passed away in January and the tender management and care during this difficult time, which Mum and the family received, was amazing.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for this review. We all miss Mum so much and the family. We do understand what a huge decision it is to move into a care setting and especially for those having to make the decision on behalf of a loved one. Beechville is a lovely home and the staff who come and work here truly care for all those who live here, they understand the anxieties of the families and will do all they can to support and give reassurance. As for the entertainer, we all know she makes the days fun and very lively. So thank you again for your lovely review, this will, of course, be shared with all the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely and friendly staff. Always available to listen to any problems or questions (by residents or family members). Residents are treated with dignity. Activities are suitable for all and great entertainment. Good food and cleanliness in all areas.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to review us, I will of course share this with the staff. It's always so lovely to hear that families are just as happy as the residents who live with us. I could not agree more in regard to the activities and entertainment, our activity coordinator is a whirlwind of excitement and energy, so there is always something going on. Thank you again for this, it means so much.


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Overall Experience  Overall Experience 4.0 out of 5

Our relative has been permanently resident at Beechville since September 2022. She has settled in exceptionally well. The home is secure and well-managed. The care she receives is wonderful and tangible. We are advised immediately if our relative has any incident, furthermore, they also inform the social
services who document, investigate and contact the relatives before closing the incident. Beechville attempts to immerse all of its residents in a large range of supervised activities. Beechville also respects resident's wishes who do not want to participate. Thank you to all of the management team and staff who are extremely approachable and accommodating.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for completing a review. You are right – your relative has settled in so well and was part of the Beechville family within hours of moving in. She really does enjoy the activities and will try and join in with the majority. Regarding the reporting – everyone here at Beechville believes that transparency is key and understand the importance of being open and honest. I could not agree more in regard to your comments about the staff and I feel really lucky that the staff working at Beechville are all about the residents who live here, and nothing is ever too much trouble. Thank you again for your review which I will share with the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Beechville in August 2022 as she could no longer live safely in her own home. Her transition was carefully managed. The care staff are incredibly proactive and contact me with concerns and solutions before I have even noticed anything is amiss. The relationship with their partner GP practice
is equally impressive and Mum is being very well looked after. She sees it as 'home' now and says how much she likes it there. The building is well-maintained and the layout is pretty much perfect. Ensuite bedrooms are roomy and pleasant. Cleaners keep the place spotless and laundry staff ensure residents look clean and smart. The kitchen staff serve up a healthy and interesting menu. The activities coordinator works hard at delivering a programme that is varied, educational and fun. Mum is extremely well cared for, settled and happy. I am so glad I chose Beechville. This is a well-managed care home with a great ethos. The staff truly care about residents and I’m very grateful.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for writing such a beautiful review for us. Mum really has settled well into the Beechville family, as have you. I will of course share this with the staff but it was so lovely to hear that you are so happy with the home. I could not agree more in regards to all the staff, from carer to kitchen to domestic to laundry - they really are here for the residents and the majority are long-standing staff who have been here years and absolutely love the home. In regard to our activities person – I don’t think I have ever worked with anyone with as much energy. So thank you again and we will see you soon.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has made such good progress, both physically and mentally, since she arrived at Beechville Care Home. She is now very settled and seems a lot happier than she was a few months ago. The staff at Beechville treat Mum with care and dignity and it is a direct result of this degree of care that Mum is
now more animated and content.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for this review. It's always so worrying for families, friends and advocates when someone moves into a home. There are so many anxieties around ‘have we done the right thing’ and as much as the staff in the home will try and ease the anxieties it's not until you really get to know the staff, the home and everyone involved in it that anxieties ease a little. Mum really has settled in well. I know the staff absolutely adore her. The review is so lovely to read, especially since Mum has not been here long. I will of course share this with the staff. Thank you again for taking the time to write this.


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Overall Experience  Overall Experience 5.0 out of 5

Beechville truly feels like a home.
Delicious homemade meals and snacks, always served with a smile.
The staff are amazing, treating residents with love and care as if they were their own families.
There is a huge range of activities and events for all interests.
My mum has lived here for 4 years
and I have recommended Beechville to other friends.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to send through a review. I will share this with the staff in the home. It’s been wonderful having Mum in the home for the last four years. I think our activity coordinator will be pleased to hear how happy you are with the activities, she really takes so much pride in all she organises for the residents who live here. I’m also pleased to hear you are happy with the food, it's so lovely – our kitchen team work so hard to make sure they provide such wonderful food, we are also looking forward to some more event days in the home, so make sure you keep a lookout for these. Thanks again for writing this. See you soon.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident at Beechville for just over 12 months and in my view is loved and cared for by all the staff from the managers down to the cleaners. Mum is encouraged and cajoled into joining in with the range of daily activities provided to help improve her socialising skills. Having lived alone
for 10 years before joining Beechville she has been short of social interaction and can be reluctant to join in, so the gentle coaxing helps. That said if mum needs some quiet time she is helped to have her meals in her own room.
In my view, Mum is treated at all times with dignity and loving care. The staff are very experienced in all forms of dementia care and I find them all to be approachable and are always knowledgeable and up to date about Mum's needs and her daily routines.
After a less than successful spell at another care home, Mum seemed to lose years off her age from the moment she moved into Beechville. I cannot recommend the home highly enough.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for spending the time to send through a review. All the staff in the home absolutely love Mum and when she does come out of her room and join in with the activities, she really loves it. It's lovely to have the family come and join in too, we like to think of the home as one big family. We feel Mum is really settled in the home and she is so loving and kind to all of us here. Thank you again for writing this review, I will of course share this with the staff.


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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Beechville is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Beechville is calculated as follows: ( (128 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 170 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechville is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Frequently Asked Questions about Beechville

What types of Care is Beechville registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beechville have?

There are 63 Single Rooms.

What are the Facilities & Services at Beechville?

Wheelchair Access is one of the Facilities & Services.

How far is Beechville to the centre of Bolton?

3.3 mile(s) as the crow flies, distance by road may be significantly further.