Beechville

653 Chorley New Road, Lostock, Bolton BL6 4AG
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9.7 72 Reviews
  • Beechville, Bolton
Beechville, in Bolton, has been purpose-built in order to achieve high standards of residential and dementia care, having been rebuilt by housing and care provider MHA.

All of Beechville's bedrooms are en-suite, though residents also have the use of assisted shower rooms ideal for mobility issues.

The property also has its own lounge and restaurant, as well as a games and activities room, a hairdressing salon, a holistic therapy room and a music room.

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Care Provided by Beechville

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (63)

Funding & Fees Guide for Beechville

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,364 – £1,428
    • Self-Funded Residential Dementia Care £1,380 – £1,444
  • (these prices are only a guideline, please contact Beechville to find out the exact price for your requirements)

Facilities

  • Wheelchair Access

Beechville Reviews (72)

Total of 72, showing 21-40
9.7

Beechville has a Review Score of 9.7 (9.688) out of 10, based on 15 reviews in the last 2 years. Over all time Beechville has 72 reviews.

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Review from N O (Son of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been in Beechville for almost a year and we are so pleased with our decision to use this home. Whilst she has dementia and her condition is changing, the care that she receives is not. From the very first day, the staff have been fantastic and she looks healthier (has thankfully put on
some weight), looks happy - and regularly tells us she is and is encouraged to get involved in the many activities that are put on for them.
We were worried that she would sit in a chair all day and deteriorate but this is most certainly not the case. The event coordinator is proactive and we love seeing all the social media posts. The app has been a revelation, not only does she do things that we are doing but we can see things that the rest of the family is involved in.
Thank you so much for everything you do for Mum (and therefore, for us as well).

Reply from Natalie Ward, Home Manager at Beechville

Thank you for taking the time to complete a review for Beechville, I will share this with all the staff. It's so lovely to hear how happy the family is. Mum is loved by all. The Activity Co-ordinator is truly awesome, isn't she? Everything she does is for the residents and wants to make it a really fun home to be in. We try really hard to make sure that we add activities to the social media page as we think it's important for the relatives to see what we are doing. Thank you again for writing this review.


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Review from S O (Daughter-in-law of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for 12 months now at Beechville. The care and attention she receives are excellent. There are activities going on most of the time, which the residents are encouraged to take part in. However, it is completely their choice. The staff are very welcoming, they know
who you are and who you have come to visit without asking. I would have no hesitation in recommending Beechville.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for writing us a review and of course, this will be shared with the staff in the home. Mum is loved by us all and you are right, it's absolutely her choice should she wish to take part in any activities. Your comment in regards to the staff knowing you were so lovely to read. I have always felt it important that staff get to know families, friends and advocates of relatives as that brings the whole home closer together. Thank you again for writing this review.


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Review from D D (Son of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made very welcome on arrival and joined in with the activities that were on today. The staff are always attentive and there when needed. Entertainment is very good with all joining in. All areas are clean and tidy.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to write this review. Mum has really settled into the home and seems to absolutely love all the activities we have on, especially the entertainers. It's so good to know that you have been happy with the staff. I feel so lucky and blessed that all the staff team at Beechville are so caring and kind. We really are a family here. I will share this review with all the staff in the home. Thank you again.


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Review from Barbara B (Niece of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before, during and after admission to this wonderful care home, my aunt and I have been treated with the utmost care and consideration. The communication between management and myself to facilitate her moving to Beechville was seamless. Everything regarding her care and well-being has been met with
so much empathy by all members of the staff. The daily activities coordinator is a joy and every effort is made to engage with residents. True professionalism.

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Review from Ian C (Son of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechville is a great place for people to live in a safe and caring environment. I would recommend Beechville based on my own experience of my mum being a resident and also have helped with some social events as a volunteer. The home is always clean, the carers and management are always helpful and
the food is appetising and delicious.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for this review and for commenting on the home. It's lovely when relatives support by becoming a volunteer too. We really are so grateful for all you do for the residents and how much support you give all the staff in the home. So many of the reviews talk about the wonderful care the home gives and although we do love to hear that, it's nice also to see comments such as it's clean, as this really gives a boost to the domestic staff who take so much pride in making sure the home is clean and tidy for everyone. Once again thank you for sending through this lovely review. It means so much to the whole team.


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Review from Sharon K (Daughter of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been cared for by the wonderful staff at Beechville now for over two years. I can't thank them enough for their devotion to the care of Dad. He is well looked after, happy and content. I am kept informed of his well-being and am always welcome into the home. I feel part of the Beechville
family too! I know I do not have to worry about Dad, he is cared for in every single aspect of his daily living. Good job Beechville, you are just great!

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to write a review for Beechville. I will share this with all the staff. It's an absolute pleasure to care for your dad. As you state, he has been with us for over two years and is part of the family, as are you and the family. I think what any care home aims for, is a safe place for older people to live and be cared for; this in turn gives reassurance to families, advocates and friends. Thank you again for this review. We are all so proud of this home.


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Review from Paul B (Son of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother originally went to stay on a respite basis in May. She has decided that she would like to stay on a permanent basis. The staff are very supportive friendly and professional. I myself feel that I can be assured that she is being cared for in a safe environment. The home work very hard to
provide social activities for its residents which relatives are welcome to attend. Thank you to all management and staff.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for your review. It's so lovely to hear that families are happy with the services we are providing. We all try so hard to make Beechville the home it is, and the staff want to ensure that everyone who comes to Beechville is made to feel like part of the family straight away, including relatives and advocates. It's very true that the activities at the home are really wonderful and our activity co-ordinator is so passionate about bringing happiness, and excitement (and plenty of entertainment) to the home too. So thank you again. I will, of course, share it with all the staff.


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Review from H K (Wife of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Beechville in 2020, during lockdown. This was a very distressing time for both my husband and I. All the staff were so supportive to both of us and really helped my husband to settle. My first opinion of Beechville and its staff was very good. I can now visit my husband whenever
I want. Popping in and out daily has given me plenty of time to see that my first opinion was correct. All of the staff from management to maintenance and everyone in between treat all of the residents with dignity, love, compassion and patience. There is also lots of laughter and joking going on, which my husband has always enjoyed.
Since the end of lockdown, there are more activities, outings and entertainment. Families can also be a part of that, which is lovely and the coffee shop is open more often again. I would definitely recommend Beechville Care Home.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to add a review. Since your husband came to Beechville both he and yourself have become a close part of our Beechville family. It's lovely to see him happy in the home and he truly does enjoy all the activities. We would also like to say a huge thank you to you too for all the support you give every time you come into the home and how you have taken the time to get to know all the management and the staff. Also for taking the time and appearing on TV and talking about dementia. Thank you for all you do.


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Review from Judy H (Daughter of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived in Beechville for several years and throughout the covid pandemic. I can't speak too highly of the staff, they are so dedicated and always kind and thoughtful. The environment is lovely and now that the restrictions have been lifted, there are lots of activities as well.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to send through a review for Beechville. Mum is so happy and settled, even from speaking with her yesterday telling me how lovely her room is and with a great view. I agree, it's been wonderful having the restrictions lifted and seeing so many family and friends coming in to the home again. Thank you again for sending in a lovely review, which will be shared with all the staff.


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Review from C B (Daughter of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has been in Beechville it has been under the Covid pandemic. So visiting has been limited, but I feel all staff and carers are doing their upmost best for our relatives. Staff always friendly dad seems settled and the care provided seems great, regular updates and photos on social media
page which are lovely to see.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to write a review for Beechville. I will share this with the staff team. We all know how hard it has been for relatives, as well as the residents, not to be able to see their loved ones, especially during the ‘lockdowns’. It’s been so wonderful to open up the home again and see family, friends and advocates coming back into the home. It feels like we are finally getting back to some normality. We will keep posting pictures on Facebook as these really are a great way to show everyone what we are doing in the home. Once again thank you for your lovely review. Take care and stay safe.


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Review from M D (Relative of Resident) published on 15 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent stay at Beechville as usual. Have been before. Will recommend to anyone.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for your lovely comments. It was an absolute pleasure to look after mum during her respite stay. As you state, in your comments, this was the second time mum stayed and we saw such an improvement In her health before being able to go back home. We hope you continue to choose us for any respite stays. Take care and stay safe. Love to you all.


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Review from J M (Friend of Resident) published on 14 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Communication with relatives is fantastic. The staff are caring and look after the residents very well. Relatives are kept informed about the events going on in the home. The home could do with another activities person to cover all 4 units, but overall an excellent service.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for your review. It means so much to us and I will of course share this with all the staff in the home. It really would be lovely to have more activity staff but we do what we can to make sure there is something on for the residents daily. We are also hoping that once we are allowed, we can have entertainers back in the home which will be wonderful. Once again a huge thank you for taking the time to send in a review. Take care and stay safe.


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Review from K B (Daughter-in-law of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law came into Beechville for a week so her husband could have some respite. During her stay, she was made to feel very welcome which enabled her to have a lovely stay and reassured her husband. The standard of care she received was excellent and we would certainly recommend Beechville to others
and will use it again in the future. Many thanks to the staff.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for your wonderful review of Beechville. We absolutely loved having your mother-in-law with us for her short respite stay. I know that both she and her husband found the break really beneficial and relaxing which was lovely to hear when she gave feedback in the home. If you ever need any respite care going forward don’t hesitate to give us a call.


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Review from Carole F (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Beechville Care Home for a year now. In that time, of course, we had limited visiting before Covid closed the home to visitors. However, I have been kept informed of any information from a lovely weekly newsletter. Also loads of pictures of Mum joining in activities which happen all
the time. The staff are always pleasant when you ring up and I am more than satisfied with her care. Well done Beechville!

Reply from Kate Dorning, Deputy Home Manager at Beechville

Thank you for such a lovely comment, It is wonderful to see mum taking part in the so many activities within the home and especially the armchair exercises which I know is one of her favourite activities. I will pass your very kind comments onto all the staff here at Beechville. Take Care and stay safe.


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Review from Marian C (Sister of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Although unable to visit for so long I feel confident my brother is being well cared for in a happy atmosphere. Thank you for all the help you are giving him, for reading his letters to him and giving me reassurance whenever I ring.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to leave a review for Beechville. This really does mean so much to us. I will share your lovely review with all the staff in the home. Please continue to send your letters to us to read to your brother.


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Review from Janet S (Niece of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechville has been home to my Aunty for over 10 years, and she really considers it to be her home. She is very happy and well looked after by all. I cannot speak highly enough of the care, compassion dedication and willingness of the staff. Nothing is ever too much trouble, often they go above and
beyond their duty. It is obvious that for many working at Beechville, it is more than a job, it is a true vocation. They have become like an extended family to us, and knowing just how much they care about our loved ones makes this horrible pandemic just a bit easier to bear.
My heartfelt thanks to a wonderful team of volunteers, carers, seniors, managers, administrator, chefs, kitchen staff, handyman, activities- coordinators, music therapists, cleaners. I hope I haven’t missed anybody. You are all doing an amazing job!

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for your heart-warming review on Beechville. I will of course share this with all the staff. It's lovely how you have mentioned all the different roles in the home as they all work so closely together as a team. It’s been a truly difficult time for the staff and the residents in the home and we are all missing the relatives and friends that often visited. I also believe that the staff in this home all care so much for the residents they look after and we will continue to do so. We keep everything crossed and it continues in our prayers that one day this will all be over and we can look forward to having family and friends come back in the home to celebrate special events or just for a chat and cuppa. Thank you again.


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Review from Sue E (Daughter of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been resident here for some while and I cannot praise the staff highly enough. The level of care, compassion and understanding along with the willingness to engage us as a family is superb. They really know my mum and are quick to recognise when she needs help and respond. The atmosphere
is friendly, fun, caring and they treat all with such dignity. Even through these difficult times, they continue to support us all. So thank you to all.

Reply from Katie Dorning, Home Manager at Beechville

Thank you for your wonderful review of the care that we provide here at Beechville residential home. I will pass on your comments to all the staff here at home.


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Review from Diane B (Niece of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in Beechville approximately 6 months. She has been well cared for and made to feel very comfortable in very difficult times. She has had Coronavirus and they have nursed her through it. She has now proved negative to the virus through their dedication, skills and care.

Reply from Katie Dorning, Home Manager at Beechville

Thank you so much for your lovely review of Beechville. I will pass on your wonderful compliments to all the staff.


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Review from Carole C (Daughter of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been slightly hesitant three years ago, Mum's move to Beechville has been the best! She has had a new lease of life. All the staff is courteous and respectful both with Mum and visitors.

Reply from Katie Dorning, Home Manager at Beechville

Many thanks for your kind words which during these difficult times; is much appreciated, I will ensure that your comments are passed onto the staff. Many thanks for your patience and understanding during this difficult time.


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Review from Hilary S (Sister of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechville is a wonderful home for my sister who has dementia. It has been purpose-built and the facilities are superb. The staff are all very professional, loving, and kind and have been absolutely amazing in these difficult lockdown times. As soon as we first entered the home we knew our sister would
be happy here. The management and staff are always happy and supportive. Well done.

Reply from Katie Dorning, Home Manager at Beechville

Many thanks for your kind words. We are very proud of our home and the care that we provide and we value your support, especially through these difficult times. Your patience and understanding is very much appreciated at this difficult time.


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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Beechville is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Beechville is calculated as follows: ( (128 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 170 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechville is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

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