Beechville

653 Chorley New Road, Lostock, Bolton BL6 4AG
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9.7 72 Reviews
  • Beechville, Bolton
Beechville, in Bolton, has been purpose-built in order to achieve high standards of residential and dementia care, having been rebuilt by housing and care provider MHA.

All of Beechville's bedrooms are en-suite, though residents also have the use of assisted shower rooms ideal for mobility issues.

The property also has its own lounge and restaurant, as well as a games and activities room, a hairdressing salon, a holistic therapy room and a music room.

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Care Provided by Beechville

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (63)

Funding & Fees Guide for Beechville

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,364 – £1,428
    • Self-Funded Residential Dementia Care £1,380 – £1,444
  • (these prices are only a guideline, please contact Beechville to find out the exact price for your requirements)

Facilities

  • Wheelchair Access

Beechville Reviews (72)

Total of 72, showing 41-60
9.7

Beechville has a Review Score of 9.7 (9.688) out of 10, based on 15 reviews in the last 2 years. Over all time Beechville has 72 reviews.

Overall Experience

  • 59
  • 11
  • 1
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Date Published

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Review from Constance N (Cousin of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Quite pleasant.

Reply from Katie Dorning, Home Manager at Beechville

Thank you for your review. I would always encourage you to come and discuss in further detail where you feel we could make improvements.


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Review from David W (Son of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire team, from management, carers, and support staff have been excellent. Mum was warmly welcomed into the home and she has felt settled and valued throughout.

Reply from Katie Dorning, Home Manager at Beechville

Thank you for your lovely comments; I will ensure that our team of staff are made aware of your appreciation. Thank you for your patience and understanding during these difficult times.


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Review from Judith H (Daughter of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my Mum into Beechville in early February and my Mum has been so happy in Beechville. I can't thank you enough for the care you have given her. She loves the food. Though recent times have been extremely difficult, she has remained safe and happy.

Reply from Katie Dorning, Home Manager at Beechville

Thank you for your lovely review. Our main priority is the safety and wellbeing of the residents in our care. Your patience and understanding during this difficult period is very much appreciated and we look forward to getting back to normal soon.


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Review from Susan K (Daughter of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechville closed to visitors due to Coronavirus. However, I am extremely satisfied with the care my Mum receives and the contact I have with the home.
Some of the questions below, therefore, must necessarily relate to pre-lockdown. Mum has lived there for over 2 years.

Reply from Katie Dorning, Home Manager at Beechville

Thank you for taking the time to write such a thoughtful review, I will feedback this to all the staff here at Beechville Residential Home.


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Review from David W (Son of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been wonderful. Dad's been very happy at Beechville since the moment he stepped inside. Staff always very helpful and thoughtful. Dad describes being in the home as amongst the happiest days of his life. We could not

Reply from Katie Dorning, Home Manager at Beechville

Thank you for taking the time to send such a lovely review of Beechville Care Home. I will pass your compliments on to all the staff.


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Review from G S (Nephew of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt was a resident at Beechville care home for 6 and a half years. She was always extremely well cared for and enjoyed living in the home. The staff are, without exception, wonderful. The activities coordinator is a human dynamo who ensures that all residents have entertainment and stimulating
activities. The home is very clean and the food is very good. My aunt recently passed away and the end of life care was lovely. She was looked after tenderly and with caring compassion.

Reply from Katie Dorning, Home Manager at Beechville

Thank you very much for such a lovely review. It was a pleasure looking after your aunt and I will pass on your comments to all the staff here at Beechville.


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Review from J C (Daughter of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well at Beechville since she came in July. The home has a good atmosphere, lovely, caring staff and a range of great activities.

Reply from Katie Dorning, Acting Home Manager at Beechville

Thank you for your lovely review; I will feedback your comments to all the staff at Beechville.


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Review from Sylvia M (Daughter of Resident) published on 27 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care my relative receives at Beechville to be of an excellent standard. The compassion shown to residents, in my opinion, is of a high standard. My relative is very happy despite initial reluctance.

Reply from Natalie Ward, Home Manager at Beechville

Thank you for taking the time to write a review for Beechville. I will, of course, share this with my colleagues. It's always hard when people move into a care home and most don’t know what to expect and it can be a daunting and scary thought for many. I'm so pleased that your relative is happy in their new home and that as a family, you are happy with the standard of care. We will continue to strive to deliver the best care for all the residents in the home. Thank you again.


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Review from S T (Great-Niece of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechville have exceeded our family's expectations. Staff give up their own time to take the residents on holiday. My aunt had her 100th birthday party and the home held a party that was brilliant. The family were welcomed, fed and entertained. The money for this was from fundraising. We really appreciated
their efforts.

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Review from Lisa W (Relative of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended my great-aunties 100th birthday celebrations on the 22nd and 24th August.
The staff were fabulous, especially the lady who organised the party for family and residents on the Saturday.
All the staff were friendly and treated the residents with respect. Everyone I met seemed very happy there
and well cared for.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for taking the time to write a review. I will pass your lovely comments on to the staff in the home. A 100th birthday is certainly something to be celebrated so I'm so pleased you all had a wonderful day.


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Review from Margaret C (Niece of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I attended my Aunt's 100th Birthday celebrations on Saturday, the foyer was decorated beautifully with balloons and flowers. Seats were reserved for relatives close to where my Auntie was sat in the place of honour. The food was delicious and plentiful. The entertainment!! well what can I say, Tom Jones,
you are a star!. Well done to the events manager and staff for making it a special occasion.

Reply from Natalie Ward, Home Manager at Beechville

Thank you so much for your wonderful review; I will ensure this is shared with all the staff in the home. I am aware that your Aunt had a wonderful day and the pictures that were taken shows that everyone enjoyed the entertainment which the Activity Co-ordinator worked so hard on.


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Review from Jean D (Daughter-in-law of Resident) published on 25 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of care given to my father-in-law is very good. My husband and myself are very happy with all aspects of care, we are regularly updated and the communication channels are very good. Any concerns are addressed by staff and if there are any issues they are promptly rectified.

Reply from Yvonne Reilly-Cooper, Home Manager at Beechville

Thank you for your kind words regarding your Father-in-Law. All the staff work extremely hard to maintain all our resident's well-being and dignity.
I will pass on your kind comments to the team.


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Review from Wendy D (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting Beechville I knew mum would like it, a few weeks later we took her to visit and after 20mins she said yes.
After living away from Bolton (her quote it's like coming home) everything about the home is superb. The staff are kind, caring, cheery and so helpful. The activities with so much
hard work put into them are great.
As a family we are happy but most of all mum is very happy. Thank you.

Reply from Yvonne Reilly-Cooper, Home Manager at Beechville

Thank you for your kind words regarding the home and staff at Beechville. All the staff work extremely hard to enhance our residents' well-being. We are really pleased that your mum feels part of our family at Beechville.


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Review from J W (Daughter-in-law of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean and tidy.
Staff always helpful and pleasant.
Food always presentable.

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Review from Trevor W (Son of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Top marks in every section.
Staff superb, spotlessly clean.
Safety and security are 1st class.
Food is very good and well presented.
Very pleased my mother is there.

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Review from Alex H (Son of Resident) published on 14 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother, who has Alzheimer's, was resident at Beechville from January to March 2019. This was her first move into a care home and we knew it was going to be a rough ride. We were initially impressed with Beechville and their claims to be skilled in dementia care and experienced in managing difficult
transitions. Unfortunately, my mother didn't settle and became physically aggressive towards staff. Beechville decided immediately that they couldn't meet her needs and tried to push her out. I accept that my mother presented challenges and needed another home but the manner in which Beechville's management handled the situation was appalling. I have made a formal complaint to the parent group the MHA, who have acknowledged their failings and I hope they will learn from this. Beechville is probably very good at looking after 'easy' residents but I question their categorisation as a dementia specialist home. If your relative is going to find a transition difficult, look elsewhere.

Reply from Natalie Ward, Area Support Manager at Beechville

Thank you so much for taking the time to complete a review for Beechville. I'm so sorry that the experience you had of Beechville was less than positive. Beechville Care Home does pride itself on being a Dementia specialist home. I would like to add that all of us at Beechville hope that your mother has settled in to her new home and is happy and well.


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Review from Neil H (Son of Resident) published on 1 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to give a special mention to the Activities Manager at Beechville for organising the recent residents' holiday to Blackpool which included my father. The holiday took a great deal of effort to arrange and manage, and it proved to be a really enjoyable week away for all the residents involved.
I joined the 'party' for a day during the week and saw first hand how much the residents were enjoying their week away. This kind of activity makes a real difference to the residents' lives. Many thanks to her for her enthusiasm and commitment, and to the other staff for looking after everyone during the week.

Reply from Judith Lathey, Home Manager at Beechville

Thank you so much for your recognition of the dedication of the team to ensuring our residents enjoy their days inside and outside of Beechville. I will ensure that your kind words are passed on to everyone involved. We also feel very lucky to have the positive support of so many family members such as yourself.


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Review from Janet F (Daughter of Resident) published on 2 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Beechville care home for its excellent care from the wonderful staff employed there. My father is cared for in every way. The food is good and varied and they cater for all tastes. His personal hygiene is excellent. There are varied and interesting activities organised by the brilliant
Activities Co-ordinator. A brilliant Care Home.

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Review from Kim H (Daughter of Resident) published on 2 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a friendly, relaxed and caring home. I feel that every effort is made to make residents comfortable and happy.

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Review from J B (Niece of Resident) published on 6 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely bedroom with ensuite facilities. Clean and tidy in all areas.
Good entertainment and activities programme.
Limited parking on site for visitors.
Sometimes seem short of staff, especially at weekends.

Reply from Rachael Watson, Home Manager at Beechville

Thank you for you kind comments. I can assure you that the care staffing numbers within the home at the weekend are the same as they are during the week, however, you may find a difference in that the support staff are not generally in to answer the door etc. We have parking spaces to accommodate up to 25 vehicles which generally we find is sufficient.


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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Beechville is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Beechville is calculated as follows: ( (128 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 170 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechville is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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