Beechville has a Review Score of 9.7 (9.688) out of 10, based on 15 reviews in the last 2 years. Over all time Beechville has 72 reviews.
Review from R W (Sister of Resident) published on 25 September 2017
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Reply from Nicky, Deputy at Beechville
Thank you for your review.
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Review from David R (Husband of Resident) published on 18 September 2017
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Since last year a new young and vibrant activities organiser has been appointed and she organises an extremely varied and busy schedule
The quality of staff remains excellent and they are very caring to the residents.
Well done Beechville.
Reply from Rachael Watson, Manager at Beechville
Thank you for your lovely comments.
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Review from Susan A (Daughter of Resident) published on 15 June 2017
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I would definitely recommend Beechville and am grateful to everyone there. My dad is very happy and enjoys a good quality of life with no worries or stress.
Reply from Rachael Watson, Manager at Beechville
Thank you for your lovely comments. We always look forward to your visits.
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Review from Ishbel I (Wife of Resident) published on 13 June 2017
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Reply from Rachael Watson, Manager at Beechville
Thank you for your lovely comments, it is now a pleasure to have you as one of our valuable volunteers.
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Review from Susan B (Daughter of Resident) published on 13 June 2017
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The home also benefits from a dedicated chaplain and group of volunteers; I think this adds an extra dimension to the home, as they provide
Above all the most impressive part of this home is the attitude and dedication to staff. As we walk down the corridor every member of staff greets my mother by name, and by staff, I mean 'all staff' including the kitchen staff, cleaners and admin staff. The staff are a very dedicated and impressive team it is clear that they care about the residents.
Reply from Rachael Watson, Manager at Beechville
Thank you for your lovely comments, we really appreciate your recognision about the team at Beechville.
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Review from Allan S (Son-in-law of Resident) published on 13 June 2017
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Reply from Rachael Watson, Manager at Beechville
Thank you for your lovely comments. It was a delight welcoming your Mum to Beechville
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Review from Sharman S (Daughter of Resident) published on 5 June 2017
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Review from Sheila F (Daughter of Resident) published on 29 May 2017
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Review from H C (Daughter of Resident) published on 14 March 2017
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Reply from Rachael Watson, Manager at Beechville
Thank you so much for your review. Your positive comments are much appreciated by the team at Beechville.
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Review from Sheila D (Daughter of Resident) published on 30 August 2016
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Reply from rachael watson, manager at Beechville
Dear Sheila,
Thank you for your lovely comments.
Kind regards Rachael.
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Review from Jane B (Daughter of Resident) published on 30 March 2016
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Review from Angela R (Daughter of Resident) published on 8 December 2015
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The Review Score of 9.7 (9.688) out of 10 for Beechville is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.688 for Beechville is calculated as follows: ( (128 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 170 Ratings = 4.688
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beechville is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Feb 2024
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