Our weekly fee is £750- £770 per week unfortunately due to high cost of living the fees from April 2025 will be increasing to £825
The home welcome visitors at anytime, however, please try to avoid mealtimes.
On site car park
Grange Lea Residential Home Ltd has a Review Score of 9.6 (9.604) out of 10, based on 7 reviews in the last 2 years. Over all time Grange Lea Residential Home Ltd has 37 reviews.
Review from Carol H (Daughter-in-law of Resident) published on 24 February 2025
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Thank you for the lovely review. It was a pleasure to look after your mother-in-law.
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Review from D H (Niece of Resident) published on 30 October 2024
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
I would like to thank you for your kind words, it was a pleasure to care for your auntie, it was very special, that she spent her last days being around all her family and her sister who also lives here.
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Review from S M (Daughter of Resident) published on 8 July 2024
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
It was a pleasure to care for your mum, it was sad we only had a short time with her. She had a loving and caring family who were by her side throughout her time at Grange Lea. Thank you for letting us care for her.
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Review from Steven C (Son of Resident) published on 2 July 2024
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Reply from Cindy Holt, Director at Grange Lea Residential Home Ltd
Thank you for the lovely review. Your father was a pleasure to be around. It is so nice to hear that the manager and staff not only looked after your father but also his family. It's always a pleasure for family to be involved, supportive and understanding as life takes its natural course.
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Review from Stephen B (Son of Resident) published on 29 April 2024
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Thank you for your review, it was a pleasure to care for Mum, she was with us a long time and we were all very fond of her, she will be missed. It was always lovely to see her care family visiting her, we will also miss their visits
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Review from Gillian B (Daughter of Resident) published on 23 November 2023
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Thank you so much for the kind review, your mother was a lovely lady and was a great character. It was a pleasure to care for her. She will be sadly missed by staff and residents.
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Review from P S (Son of Resident) published on 24 June 2023
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
It is a pleasure to care for your dad, he is such a lovely gentleman and he is very caring towards other residents and has a good banter with staff and residents. It is always a pleasure when his family come to visit him.
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Review from Jenny C (Granddaughter of Resident) published on 5 April 2022
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Thank you for your lovely review, it was a pleasure to care for your grandma, she was such a lovely lady, always thinking of others.
She became a part of our family two and a half years ago, she had lots of fun in that time. She always enjoyed her visiting times, so it was very difficult for everyone when there were no family members coming into the home.
We are very sad she is no longer with us and we will truly miss her.
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Review from Robert E (Son of Resident) published on 5 April 2022
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Mum settled in so well when she came to us, which was so nice, as it can be a difficult time.
She loved to take part in anything that we had organised in the home. It was lovely that her family played a big part in that too, they massively support the staff in all the activities that we had planned before and during Covid. We will never forget the support and the kind words you always gave to us, it was very much appreciated, thank you.
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Review from Rosalyn F (Daughter of Resident) published on 16 November 2021
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Thank you for your kind words, we are pleased you were happy in the knowledge that he was receiving good quality care and that you were comfortable knowing he was safe. He was a pleasure to care for and quickly became part of the family.
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Review from Susan S (Niece of Resident) published on 16 August 2021
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Thank you so much for your kind words, I will let all the staff read your comments. It is appreciated that you have taken the time to write your comments it will certainly have a positive impact on our staff. It was a pleasure to look after your Uncle.
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Review from Lorraine S (Daughter of Resident) published on 10 November 2020
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Thank you for the lovely review we will do everything in our power to ensure that mum, all the other residents stay safe and all the staff do as well. We look forward to the visits once everything is in place. May we take this opportunity to thank you for all you have done for our staff and residents.
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Review from Marie H (Daughter of Resident) published on 25 June 2020
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Mum was a lovely lady and it was a pleasure to care for her, she always likes to join in with what was going on in the home. We would also like to express our thanks to you, for all the support given to the home, we miss you visiting the home. Two very special ladies.
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Review from Wendy (Daughter of Resident) published on 20 May 2020
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Wendy, thank you for your kind words, it was a pleasure to care for your mum, she was such a lovely lady and had a very caring family too. From when she came to us she became part of our family too, we do miss her.
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Review from Steve A (Son of Resident) published on 23 April 2020
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
It was a pleasure to care for your mum, she liked jokes and would always be quick-witted with her answers, lovely lady. Will miss you visiting the home.
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Review from Carol W (Friend of Resident) published on 23 April 2020
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Carol would regularly visit the home to see her friend and her daughter, she was a true friend to her and she would always chat with staff and other residents. Thank you.
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Review from Janet F (Daughter of Resident) published on 22 April 2020
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Your mother was a pleasure to care for, she was a part of our family. Your family were very supportive to staff and always came in with treats for staff and residents. We will miss you all visiting the home very much.
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Review from Karen S (Daughter of Resident) published on 6 February 2020
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Karen, it is a pleasure to look after your dad, the girls think the world of him. Staff always like to see a job through to the end, where possible, like they would if it was their Mum or Dad.
Thank you for your kind words and support.
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Review from Ben M (Grandson of Resident) published on 23 January 2020
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
Ben, it was a pleasure to care for your Gran, she had a very supportive family.
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Review from Angela M (Daughter of Resident) published on 9 October 2019
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Reply from Margaret Amara, Manager at Grange Lea Residential Home Ltd
I would like to thank you for your kind words. It is a pleasure to care for your mum. Since coming to us in January she settled so well, she is a part of our family.
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The Review Score of 9.6 (9.604) out of 10 for Grange Lea Residential Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.904 for Grange Lea Residential Home Ltd is calculated as follows: ( (75 Excellents x 5) + (8 Goods x 4) ) ÷ 83 Ratings = 4.904
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.7 Points relating to the number of positive Reviews for Grange Lea Residential Home Ltd is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 7 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Oct 2018
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