Knightswood Residential Home

Manchester Road, Blackrod, Bolton BL6 5LS
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9.2 18 Reviews
  • Knightswood Residential Home, Bolton
Knightswood is a Bolton care home from the portfolio of Apex Healthcare, set up to achieve skilled and quality elderly care for up to 27 residents.

Together with long-term care packages, respite and day care are both available, with all residents having access to a programme of activities and entertainment that add to a pleasant social atmosphere.

Secluded gardens allows users to make the most of the summer months, with the addition of internet access and televisions in bedrooms another pleasing service attribute.

The majority of the bedrooms are ground floor.

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Care Provided by Knightswood Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jayne Booth (Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Knightswood Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £950
    • Self-Funded Residential Dementia Care £850 – £950
  • (these prices are only a guideline, please contact Knightswood Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting the home just ask visitor's to respect their Meal Times


  • Parking

  • Ample Parking Facilities on grounds.


Knightswood Residential Home Reviews (18)

9.2

Knightswood Residential Home has a Review Score of 9.2 (9.193) out of 10, based on 5 reviews in the last 2 years. Over all time Knightswood Residential Home has 18 reviews.

Overall Experience

  • 14
  • 4
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Date Published

18
0
3
5
13

Review from Sharon S (Daughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just love the care and attention by all the staff that is shown to the residents and how comfortable you can approach them. There are always lots of activities and entertainment. I do think though that more staff is needed to be able to give extra attention to those who most need it.

Reply from James Muldoon, Ops Manager at Knightswood Residential Home

Thank you for the lovely words; it's a pleasure and honour to look after all our clients.


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Review from M J (Granddaughter of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All lovely and welcoming staff. They made a cake for my grandma's birthday and a card and always pop their head in when I'm there to say hello and make my grandma laugh. I always hear laughter from the staff and everybody is always in good spirits!

Reply from Jayne Booth, Manager at Knightswood Residential Home

Thankyou so much for your feedback which is very much appreciated.


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Review from Fiona B (Daughter of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of all the staff at Knightswood, everybody is very friendly, and accommodating and nothing is too much trouble. My dad moved in June 2023 and is very happy with everything. I feel more secure knowing that Dad is looked after 24/7 by a wonderful team. The house is set in
lovely surroundings with large gardens. Staff organise events for the residents, singers, exercise classes etc. I would like to personally thank everybody at Knightswood, couldn't ask for better.

Reply from Jayne Booth, Manager at Knightswood Residential Home

Thank you very much for your feedback it's very much appreciated.


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Review from Ann G (Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are kind and helpful. Management is always keen to know how I am and always resolves any concerns I may have. Very happy to be here and am well looked after.

Reply from Jayne Booth, Manager at Knightswood Residential Home

Thank you so much for your review Ann, the staff and I very much appreciate your comments.


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Review from John B (Son of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Kinghtswood since April 2023. It is very reassuring to know that he is being cared for around the clock by people he is getting to know well. The staff are all amazing, friendly and nothing is too much trouble. He has a comfortable room and the food is wonderful and very tasty.
I couldn't have found a better home, especially as it's so local for me. I can't thank everyone enough for their kindness.

Reply from Jayne Booth, Manager at Knightswood Residential Home

Thank you so much for your review. The staff and management really appreciate your positive feedback.


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Review from Fiona P (Daughter of Resident) published on 27 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I visited Knightswood as a possible permanent home for Mum. As soon as we walked into the hall and were greeted by the staff, we knew it was the perfect placement. Mum's admission was well-managed and efficient. The staff are amazing and treat Mum as one of their own. Dignity, respect,
humour, consideration, caring, encouragement and reassurance.

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Review from Stephen P (Son of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was cared for by Knightswood for the last 6 months of her life. The staff were exceptional and I cannot praise them highly enough. They were always friendly and positive, creating a nice environment in difficult circumstances (CV-19). A special mention for one member of staff, in particular,
who's as mad as a box of frogs but a lovely lovely lady!

Reply from Jim Muldoon, Ops Manager at Knightswood Residential Home

On behalf of the box of frogs and all the team, we thank you for your kind words and it was a pleasure to know and look after your mum.


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Review from E D (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We made the difficult decision after my mum had fallen and lost a lot of her mobility that we could not cope at home. Due to Covid I went with a personal recommendation and the website to enquire at Knightswood. I was impressed by the attitude and clear description of life in the home and the initial
isolation of two weeks. My mum has not found the move easy at 95 years old but she is now settling in and mixing with the residents. The help I have received from the manager and the staff has been great.

Reply from James Muldoon, Ops Director at Knightswood Residential Home

We thank you for taking the time to leave a review and for trusting us to look after your mum especially in these very troubling times and we hope she continues to enjoy her stay.


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Review from David N (Son of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very well cared for and happy at Knightswood Care Home during her 3 years as a resident.
She settled down as quickly as could be expected given her dementia and soon felt at home - I could see this in her eyes. She particularly enjoyed the music activities and the times when children visited,
as this reminded her of her time as a teacher.
My wife and I were always made welcome, even at times the staff had a lot on their plates. It was always fun to chat with residents. Usually something going on, such as keep fit, bingo and sing-a-longs. From Las Vegas-style glammed up divas to smoothie Michael Bublé style singers, the music was always entertaining!
Knightswood is not the biggest or fanciest care home, but has a lovely, homely feel, with a manager and staff who really care. This was particularly clear in the immense effort the staff have made during the Covid 19 lockdown.
I would recommend Knightswood to friends and family without hesitation.

Reply from James Muldoon, Ops Manager at Knightswood Residential Home

Dear David, on behalf of everyone associated with Knightswood, we thank you for your kind review and for taking the time and effort to do so.


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Review from David P (Nephew of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Knightswood Care Home a professional and very caring establishment, from the supervisor throughout the caring staff and the service staff. All are very friendly and caring which gives me a lot of confidence in my aunt's care at the home.

Reply from James Muldoon, Owner at Knightswood Residential Home

Thank you very much for taking the time to review us and for putting your trust in us, to look after your Aunt.


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Review from P J (Daughter of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now nearing her end of life. She has been well cared for. The staff show compassion and empathy and have been supportive to family as well as the resident over the seven years she has been here. The care home have looked after my mother several times after falls, illness and visits to hospital
instead of staying in hospital. They have cared for her extremely well.
The home is clean, free from odours and this has been the case over many years (all the time). I have also recommended the care home to friends who have also had family here. Thank you for looking after our mother and family.

Reply from Jayne Booth, Manager at Knightswood Residential Home

Thank you for your kind words.


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Review from Margaret J (Daughter of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after here in Knightswood. The staff and management are excellent and very caring, they show great patience with her which is very necessary due to her condition. The home is very secure and both myself and father are very satisfied with her care and communication is good. There
is regular visits from other care professionals such as Chiropodist, Optician, Hairdresser and there is regular entertainment. My mother is not the best of eaters but the food provided is very good and staff always encourage my mother to eat.

Reply from Jayne Booth, Manager at Knightswood Residential Home

Thank you for your review, very much appreciated.


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Review from Pamela A (Daughter of Resident) published on 5 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly and supportive to both mum and the family. They go the extra mile to help with a caring approach from everyone. The rooms lounge etc. are always clean and tidy. Great facilities and social events. This is a lovely care home with great staff.

Reply from Jayne Booth, Manager at Knightswood Residential Home

Thankyou for taking the time to provide Knightswood with your feedback, it is greatly appreciated by all staff.


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Review from C T (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Knightswood is bright, cheerful and welcoming. Staff are caring, knowledgeable and capable of dealing with many upsetting, demanding and difficult situations. Staff engage with residents, show respect to all visitors and staff include everyone as much as possible in any activities.
They are most helpful
with family gatherings for special occasions, such as birthdays.
We are always kept up to date on all matters or changes.

Reply from Jayne Booth, Manager at Knightswood Residential Home

Thank you for your positive review, we really appreciate feedback received. Thank you


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Review from M H (Daughter of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I placed my mum in Knightswood on December 19th, 2016, after both her and myself not being happy with her last care facility. Well, what can I say? Mum is a changed person! The staff are fantastic they can't do enough for our mother, what a difference we cannot fault this place at all. The manager is
a lovely lady the carers treat mum with dignity and respect there are loads of activities and it's very homely.

Reply from Jayne Booth, Manager at Knightswood Residential Home

Thank you very much for your positive review of the service we provide, we really appreciate your feedback, and I hope your mum continues to be happy here, Thank you again


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Review from S H (Daughter-in-law of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An attractive building in a quiet very pleasant area of the village of Blackrod. In a rural setting with outstanding views towards West Pennine Moors and Rivington Pike. There are lovely garden areas accessible to all residents.
The interior of the care home is exceptionally clean and tidy well decorated
and furnished.
The communal areas of the dining room, lounge and orangery are like a home from home.
The care and attention from the staff that each resident receives 24/7 is fantastic. There is a homely and welcoming feel about the home and the best care home that I have seen of visited.

Reply from Jayne Booth, Manager at Knightswood Residential Home

Thank you so much for your very positive review of our service, it's always nice to receive positive feedback. Thank you again..... Jayne


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Review from Rachel W (Relative of Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff make a good or negative experience in any social care settings and here they genuinely care. The home facilities are clean and welcoming with a choice of seating areas. Relatives are well informed of changes in health or care needs. The care planning is person-centered and flexible. Personal
care is of a good standard and residents are offered a choice in how they are supported to maintain independence.

Reply from Jim Muldoon, Director at Knightswood Residential Home

We thank you for taking the time to review Knightswood and appreciate your comments


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Review from Michael (Son of Resident) published on 15 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had been in Knightswood since April of 2013. During that time the level of care and expertise was never less than excellent. My father, being 95, had all the age related difficulties expected i.e mobility etc, plus dementia. Whenever the family visited we were welcomed by all and dad was always
clean, shaved, changed and obviously well looked after. He recently died at the home, with ourselves in attendance, where father was treated with great dignity and the support we received was outstanding.

Reply from Jim Muldoon, Director at Knightswood Residential Home

All of us at Apex Healthcare thank you for your kind words which mean a lot to us and more especially to the manager and her staff and we thank you for taking the time in posting your review.


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Current Review Score: 9.2 (9.193)

Overview of Review Score

The Review Score of 9.2 (9.193) out of 10 for Knightswood Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Knightswood Residential Home is calculated as follows: ( (48 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.426 Points relating to the number of positive Reviews for Knightswood Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 5 Positive Reviews ÷ 5.4 = 0.926

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Knightswood Residential Home

What types of Care is Knightswood Residential Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Knightswood Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Knightswood Residential Home have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Knightswood Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Knightswood Residential Home to the centre of Bolton?

6.0 mile(s) as the crow flies, distance by road may be significantly further.