Lever Edge

Lever Edge Lane, Great Lever, Bolton BL3 3EP
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9.6 81 Reviews
  • Lever Edge, Bolton
Lever Edge House is a purpose-built care home, created to best compliment a highly skilled team offering excellent residential care. This home also boasts fantastic dementia care.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home.

Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long stay residents but also those wanting a shorter stay, perhaps for rehabilitation or convalescence or to build confidence after a fall. Has also offered respite care and support to those suffering from nervous conditions following a break in at their home

Hill Care have are well respected in the North of England for a homely range of care accommodations that incorporate the latest sector technology and recognised good practice.

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Care Provided by Lever Edge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 81 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jenny Swimby (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (77)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Lever Edge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,216
    • Self-Funded Residential Dementia Care from £1,288
    • RESPITE Self-Funded Residential Care from £1,216
    • RESPITE Self-Funded Residential Dementia Care from £1,288

  • Its based on needs assesment, please ring the home to speak to Lisa Martin.
  • (these prices are only a guideline, please contact Lever Edge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Lever Edge Reviews (81)

Total of 81, showing 1-20
9.6

Lever Edge has a Review Score of 9.6 (9.579) out of 10, based on 39 reviews in the last 2 years. Over all time Lever Edge has 81 reviews.

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Review from David H (Son of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Frequently visit my mum. She's very happy here. Thanks to all the team.

Reply from Jenny Swimby, Home Manager at Lever Edge

Thank you for taking the time to review our service, we appreciate your review.


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Review from Tina O (Daughter of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum finds the home friendly and helpful and they try to make sure everyone is happy.
My mum is always clean and well fed.
As a family member, we would like my mum to do more walking with her frame and simple exercises to keep her strength and mobility up.

Reply from Jenny Swimby, Home Manager at Lever Edge

Thank you for taking the time to review us, we appreciate your feedback.


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Review from Sheila B (Daughter-in-law of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff friendly at all times. Very approachable and on hand to give help or advice to residents and family members. Plenty of varied activities which we can access photos etc. on social media so keeps family informed and involved. Residents seem content and well cared for. Carers interact well with residents
and meet their daily needs and demands.

Reply from Jenny Swimby, Home Manager at Lever Edge

Thank you for your outstanding review, we appreciate this so much.


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Review from Michael B (Son of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff very welcoming. Always available to offer help and advice when needed. All have cheerful smiley faces - creates a lovely atmosphere. All rooms clean and pleasant. Residents seem happy and content. Encouraged to be involved with activities which are well-organised and carried out daily.

Reply from Jenny Swimby, Home Manager at Lever Edge

Thank you so much, we are delighted with your outstanding review.


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Review from Barbara H (Daughter-in-law of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff attentive. Activities very good. Room always clean and tidy.

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Review from Jeffrey C (Son of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is perfect. Very clean. Food good. Staff brilliant.

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Review from Karen A (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The activities coordinator at Lever Edge is a very caring lady. When it is a resident's birthday, she decorates the room, makes sure the resident has a birthday cake and invites other residents to the party. She ensures all the residents enjoy themselves and goes above and beyond her duties. She is
an asset to the company.

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Review from J J (Niece of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The activities coordinator is always a friendly and reassuring face. This very lovely lady always updates me on the activities that my aunt has been involved in and shows me photos. This lady would appear to go above and beyond her normal duties, making life for the residents more enjoyable.

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Review from Abi B (Daughter of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent staff. Great activities.

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Review from Rachel D (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and plenty of activities with many, getting my dad out of his room, well run and a lovely atmosphere, child friendly so my dad can see his great-grandchildren, well decorated.

Reply from Jenny Swimby, Home Manager at Lever Edge

Thank you for your amazing review, the team and I appreciate this so much.


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Review from Allison D (Daughter-in-law of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank the activity coordinators and staff for all they have done to make Christmas in the home extra special for the residents.
Also a special thank you to one of the staff for the lovely little birthday party she threw for my mum-in-law's 92nd birthday yesterday.

Reply from Jenny Swimby, Home Manager at Lever Edge

Thank you for your positive feedback, it is appreciated.


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Review from Christine F (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum moved into Lever Edge in September 2024 to the EMI unit. We were worried she wouldn't settle in but since being there she seems happier, her room is always nice and clean as is my mum which must be a feat for the staff as she isn't always happy about showering etc. She seems to of settled in
very well and even joins in with the activities sometimes which I think is to do with the activity coordinators including her, great staff from management to carers to cleaners and support staff.

Reply from Jenny Swimby, Home Manager at Lever Edge

We appreciate the positive feedback, I will ensure this is passed on to all the team members.


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Review from Kathleen B (Wife of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into the home in May with dementia I go to the home about 3 times a week and I am very happy with the care he receives. The staff always involves him in all the activities, he always seems happy.

Reply from Jenny Swimby, Home Manager at Lever Edge

Thank you for your lovely feedback, this will be passed on to the whole team at Lever Edge.


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Review from J A (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been brilliant and worked very hard, making sure the residents have a wonderful Christmas and New Year. Thank you. The activity coordinators have involved my mum, which is nice, as she doesn't come out of her room much, mum's choice. But doing her nails and feet in her room, make her
feel pampered, again, thank you. The residents seem happy. They are always lovely and clean. My mum needs more care these days and staff are always there to assist her when I ask for more checks.

Reply from Jenny Swimby, Home Manager at Lever Edge

Thank you for the positive feedback, we really do appreciate this.


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Review from Paula C (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been with Lever Edge for 3 weeks now. The difference the staff have made with her in this short time is amazing! She has a new lease of life, thanks to the activities coordinator who keeps her busy and engaged during the day and goes over and above in her work. All the staff worked hard over
Christmas to make it as lovely and festive as possible. Nothing is too much trouble. I would highly recommend.

Reply from Jenny Swimby, Home Manager at Lever Edge

Thank you so much for your great feed back, this will be shared with the team.


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Review from Lorna R (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The range of activities on offer is great and Manny does a great job and goes above and beyond.
My dad has a complicated illness and the staff treat him with respect and dignity and support both him and me and it is very much appreciated.

Reply from Jenny Swimby, Home Manager at Lever Edge

Your feedback is appreciated, thank you for taking the time to review our services.


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Review from D T (Daughter of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Lever Edge House on June 1st 2022 due to her dementia. Since moving into room 30, she has come on so much. She has a wonderful social life, lots of trips out and enjoying her life. I am so thankful for every member of staff who has made her life so good.

Reply from Jenny Swimby, Home Manager at Lever Edge

Thank you for your glowing review, we aim to provide quality outstanding care here at Lever Edge Care Home.


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Review from Tina K (Relative of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so caring and go out of their way to help residents with respect and dignity. Always have exciting activities, inclusive for all with cultures celebrated. Excellent social media updates. Always lots of food choices and drinks for residents. All residents well presented appearances - clothes,
cleanliness etc. Outstanding. Nice, bright, airy and spotlessly clean. A well-managed care home with excellent staff. Thank you.

Reply from Ellen Sharp, CRO at Lever Edge

Thank you so much for this wonderful review, I will share it with our staff team who will be delighted to hear your kind words about the care they give our residents.


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Review from P H (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is very well looked after. We are pleased with her progress.

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Review from Kevan H (Nephew of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time I visit the home I feel that my aunt is in good hands. Although she is very confused and at times doesn't know who I am, she is always well cared for and supported. She tends not to each much but is encouraged by staff to eat as much as possible and the food is always plentiful and quite appetising.
There are daily activities at the home and trips out for those who are able. Overall I can find no faults at all with the care she receives in the home.

Reply from Ann Gregory, Regional Manager at Lever Edge

Thank you for taking the time to leave such a lovely review.


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Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Lever Edge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.579 for Lever Edge is calculated as follows: ( (305 Excellents x 5) + (118 Goods x 4) + (38 Satisfactorys x 3) ) ÷ 461 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lever Edge is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Manny

Manny Patel

Job Title: Activity Coordinator

Joined: 2014

I started working at Lever Edge in 2014, I worked as a carer for 9 years and when the activities coordinator job role came up last year I thought I would go for it, doing this job for the last 12 months I feel I have excelled in my confidence and thrived, I really enjoy making all the residents happy, I have a great rapport with all the residents, families, friends, and people and businesses in the community who donate some wonderful things to Lever Edge. I won Star of the Month in January for my compassion and aspiration.


Kathryn

Kathryn Denton

Job Title: Deputy Manager

Joined: 2011

I have worked at Lever Edge for 13 years, starting as a carer and working through the ranks to a senior, unit manager and 6 years in my current role as a deputy manager now, I feel I am a great support to management and all the staff.


I hold an NVQ level 5 in Leadership and management.


My greatest achievement was writing a poem during the pandemic I entered a competition and out of hundreds of entries I won. My poem was then published along with my photograph in a book called ‘Poems in a Pandemic,’ so a very proud moment!


Frequently Asked Questions about Lever Edge

What types of Care is Lever Edge registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lever Edge provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lever Edge have?

There are 77 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Lever Edge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lever Edge to the centre of Bolton?

1.3 mile(s) as the crow flies, distance by road may be significantly further.