Lever Edge

Lever Edge Lane, Great Lever, Bolton BL3 3EP
Submit a Review
9.6 81 Reviews
  • Lever Edge, Bolton
Lever Edge House is a purpose-built care home, created to best compliment a highly skilled team offering excellent residential care. This home also boasts fantastic dementia care.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home.

Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long stay residents but also those wanting a shorter stay, perhaps for rehabilitation or convalescence or to build confidence after a fall. Has also offered respite care and support to those suffering from nervous conditions following a break in at their home

Hill Care have are well respected in the North of England for a homely range of care accommodations that incorporate the latest sector technology and recognised good practice.

Show Lever Edge on the Map

Care Provided by Lever Edge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 81 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jenny Swimby (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (77)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Lever Edge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,216
    • Self-Funded Residential Dementia Care from £1,288
    • RESPITE Self-Funded Residential Care from £1,216
    • RESPITE Self-Funded Residential Dementia Care from £1,288

  • Its based on needs assesment, please ring the home to speak to Lisa Martin.
  • (these prices are only a guideline, please contact Lever Edge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Lever Edge Reviews (81)

Total of 81, showing 21-40
9.6

Lever Edge has a Review Score of 9.6 (9.579) out of 10, based on 39 reviews in the last 2 years. Over all time Lever Edge has 81 reviews.

Overall Experience

  • 48
  • 29
  • 3
  • 1
  • 0

Date Published

81
16
18
39
42

Review from S H (Relative of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always been made welcome when going to see my husbands auntie (which is every other day). The staff are very friendly and obliging. They look after the residents very well and genuinely seem to be fond of them and will talk to them like family. Our auntie is always clean and dressed nicely and
has settled since going into Lever Edge in January. We feel settled in knowing she is being well looked after. The staff put on varied entertainment which is excellent.

Reply from Ann Gregory, Regional Manager at Lever Edge

Thank you very much for taking the time to leave a lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N H (Son of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only recently come into the care system. I have some experience of care homes through work. I can honestly say that the staff here are the kindest I have experienced.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P B (Daughter-in-law of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival, the staff were very friendly and helpful in directing us to the lounge. Our resident seemed very happy and settled and had no complaints.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G M (Friend of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have been very supportive and pampered my friend. She seems much happier.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J T (Friend of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On my visits, the staff have been friendly and helpful. It is always clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K N (Daughter of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been here for around 3 weeks. So far I have been really happy with the care my mum has received and the support and understanding we have been given in difficult circumstances.
I feel that Mum has been very welcomed by everyone and the staff have helped her to settled into her new situation.

Reply from Ann Gregory, Regional Manager at Lever Edge

Thank you very much for such a lovely review, it is most appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Daughter of Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Went today 28/10/23 to visit my dad at Lever Edge Care Home and was invited along to the Halloween party organised by a member of staff. She had put a lot of time and effort into making sure it was perfect and her hard work really paid off! She deserves credit for all her hard work and credit to her
as she always manages to get my dad to join in which is a task in itself with his dementia. Was great to see the residents enjoying themselves too.

Reply from Ann Gregory, Regional Manager at Lever Edge

Thank you very much for taking the time to leave such a lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter H (Son of Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are lovely, albeit, could do with more.
Overall, we, as a family, are happy knowing she is in a safe place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff welcome visitors and look after residents and make you happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hilary T (Son of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lever Edge are always friendly and caring and can't do enough for you. The facilities are good, lovely big rooms and plenty of trips for the residents to go on if they wish.

Reply from Ann Gregory, Regional Manager at Lever Edge

Thank you for taking the time to leave this lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David P (Friend of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend twice a week and I always notice how the staff on both floors tend to treat the residents with so much patience and it's so nice to see this. I can honestly say this to anyone. It's not an easy job anyone can do but at Lever Edge, they have certainly found the right people for the
job. I call my friend every day and she always says she is happy and content. I think that says it all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J I (Daughter of Resident) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has dementia and has been a resident at Lever Edge since February 2022. She has settled really well. The staff are friendly and caring. The home is very well looked after and is welcoming to visitors. The entrance is looking great!
Thank you for making Mum feel she is in her own home!

Reply from Ann Gregory, Regional Manager at Lever Edge

Thank you for your lovely review. The feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B W (Friend of Resident) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This fantastic establishment for the residents always see them being well looked after even all the staff are so polite and every time I speak to them always get a warm welcome met a young lady really helped me with my experience as this was my first visiting my grandfather was a pleasure thankyou.

Reply from Ann Gregory, Regional Manager at Lever Edge

Thank you for your lovely review, feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Next of Kin) published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended an afternoon tea lovely event. The staff were wonderful and each time I visit it's the same excellent atmosphere happy and friendly.

Reply from Ann Gregory, Regional Manager at Lever Edge

Thank you so much for the lovely review. Glad to hear you enjoyed the afternoon tea.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie C (Daughter of Resident) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94 year old dad had lived in his own home for over 60 years, after a short spell in hospital he was unable to return home. As a family the decision to move dad into a care home was heart-breaking, how lucky we feel that a place was available at Lever Edge Care home, the amazing staff cared and looked
after dad in a patient and respectful way, as a family we were listened to and made to feel welcome, every member of staff did their best for us all. Sadly Dad passed away but we were able to spend his last week at his bedside day and night and with the help of the care team we got through a very difficult time with some smiles. Amazing caring people doing a very difficult job. Thank You x

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D M (Husband of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are extremely kind and helpful. Could not ask for more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wayne I (Son of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum arrived at Lever Edge, she has got her spark back. She is treated with kindness and respect from all the staff. I can't thank them enough, so thank you all at Lever Edge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jeni J (Daughter of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fab Mother's Day lunch. It's such a relief to know Mum's very well looked after. Bless you, all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Darren E (Son of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent. It's like visiting a holiday camp rather than a residential care home. I wouldn't mind a week there myself! Excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrea A (Daughter of Resident) published on 7 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a stroke, Mam spent Christmas and New Year in hospital very confused and angry. Two weeks ago she was deemed fit for discharge. Within 24 hours at Lever Edge, she had seen the hairdresser, was dressed and looked like a brand new woman. Her anger has passed and although she would love to go home,
they are really ensuring her transition is totally supported. I also feel supported and happy with their care and friendly approach.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Lever Edge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.579 for Lever Edge is calculated as follows: ( (305 Excellents x 5) + (118 Goods x 4) + (38 Satisfactorys x 3) ) ÷ 461 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lever Edge is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Manny

Manny Patel

Job Title: Activity Coordinator

Joined: 2014

I started working at Lever Edge in 2014, I worked as a carer for 9 years and when the activities coordinator job role came up last year I thought I would go for it, doing this job for the last 12 months I feel I have excelled in my confidence and thrived, I really enjoy making all the residents happy, I have a great rapport with all the residents, families, friends, and people and businesses in the community who donate some wonderful things to Lever Edge. I won Star of the Month in January for my compassion and aspiration.


Kathryn

Kathryn Denton

Job Title: Deputy Manager

Joined: 2011

I have worked at Lever Edge for 13 years, starting as a carer and working through the ranks to a senior, unit manager and 6 years in my current role as a deputy manager now, I feel I am a great support to management and all the staff.


I hold an NVQ level 5 in Leadership and management.


My greatest achievement was writing a poem during the pandemic I entered a competition and out of hundreds of entries I won. My poem was then published along with my photograph in a book called ‘Poems in a Pandemic,’ so a very proud moment!