New Lane

2/4 New Lane, Breightmet, Bolton BL2 5BN
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8.7 2 Reviews
  • New Lane, Bolton
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Care Provided by New Lane

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 7 Service Users
  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Younger Adults

Good to Know

  • Owner
  • Bolton Cares (A) Ltd
  • Person in charge
  • Nikki Elliott (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (7)

Facilities

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New Lane Reviews (2)

8.7

New Lane has a Review Score of 8.7 (8.714) out of 10, based on 1 reviews in the last 2 years. Over all time New Lane has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
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Date Published

2
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0
1
1

Review from Aiden K (Respite Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My time at New Lane was a very crucial point in my life and was the perfect place for me to be, to help me recover and get back on my feet. The staff were extraordinary and I can not thank them enough for their persistent but not forceful help. I felt very safe there and felt like I could talk to staff
any time I needed to and did on many occasions and those chats are the ones that would get me through my time there. The environment was so lovely and welcoming and very inclusive. I don't know where I'd be right now if it not for my time here and the wonderful staff who took great care of me and went above and beyond to help me through the darkest time in my life. Thank you so so much!

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Review from Toni P (Resident) published on 2 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful I stayed, especially to my carer, without whom I would not have attended. I was so paranoid when she picked me up. You have quite literally saved my life and my husband's life. I trust, admire and respect you all. I will never touch illegal substances again.

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Current Review Score: 8.7 (8.714)

Overview of Review Score

The Review Score of 8.7 (8.714) out of 10 for New Lane is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for New Lane is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.714 Points relating to the number of positive Reviews for New Lane is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 7 registered maximum number of service users is 1.4. 1 Positive Reviews ÷ 1.4 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about New Lane

What types of Care is New Lane registered for?

Older Person Care, Learning Disability, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does New Lane have?

There are 7 Single Rooms.

How far is New Lane to the centre of Bolton?

1.6 mile(s) as the crow flies, distance by road may be significantly further.