Spennymoor

Ivy Road, Bolton BL1 6EE
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8.3 34 Reviews
  • Spennymoor, Bolton
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Care Provided by Spennymoor

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Teresa Jackson and Andrew Hayes
  • Person in charge
  • Teresa Jackson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Spennymoor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £738 – £1,051
    • RESPITE Self-Funded Residential Care £738 – £1,051

  • Fees from £967 to £1051. Per week
  • (these prices are only a guideline, please contact Spennymoor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Wheelchair Access
  • Visiting

  • Booking in system for visiting via phone call


  • Parking

  • Do not have parking facility’s


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Spennymoor Reviews (34)

Total of 34, showing 1-20
8.3

Spennymoor has a Review Score of 8.3 (8.263) out of 10, based on 1 reviews in the last 2 years. Over all time Spennymoor has 34 reviews.

Overall Experience

  • 33
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Review from Gerard P (Son of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My recently departed mother spent her last years being cared for at Spennymoor. The staff were simply wonderful, treating her with the utmost care and respect. I cannot recommend them enough. My mother suffered from failing physical and mental health in her final years, but with the care, encouragement
and support given to her, she managed to reach a grand old age of 92 before she passed away.
The place has a friendly family atmosphere about it that I doubt exists in other care homes. In fact, myself and my sister visited a number of other care homes before we chose Spennymoor and I have to say, none of them were in the same league.
My first impression was it was more like a lovely B&B than a care home. Having visited my mother many many times since I have no reason to change that view, it always being spotlessly clean, warm and the staff friendly and accommodating. Highly recommended.

Reply from Bernie Smith, Manager at Spennymoor

Thank you, your review means a lot to us. It was a pleasure to have got to know your mum and to have cared for her. Thank you for choosing Spennymoor.


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Review from Alison H (Niece of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a stay in hospital it became apparent that our auntie couldn't look after herself safely in her own home any longer. When we entered Spennymoor Care Home we felt it was the right home for her, it was cosy, homely and very clean. The staff were all welcoming and friendly and nothing was too much
trouble for them. During the last week of our auntie's life we spent many hours at her bedside and the staff were supportive and reassuring to all the family. The love and care they showed Auntie was amazing and although it was a very sad time, we were happy that she couldn't have been in a better place. Thank you all so much.

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Review from Kim E (Niece of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to the amazing team at Spennymore, especially two members of staff who were so loving and caring. Nothing was too much trouble for them, and during a particularly difficult week, it was a comfort that they were there when it was time for us to go home. I cannot thank you both enough
for the time and reassurance you gave me and my family. We will always remember how warm and welcoming you all were at Spennymore.

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Review from Michael B (Son of Resident) published on 16 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad entered Spennymore six months ago. From the outset, my family and I were impressed with the cleanliness, decor and welcoming, friendly atmosphere of the home. As we got to know the staff, we came to appreciate their caring approach to looking after him. All the staff were friendly, approachable
and helpful whenever we met them. They did a great job looking after him during his stay. They facilitated visits whenever we wanted them, despite the constraints imposed by the Covid epidemic.
Sadly my dad passed away recently, and the whole family are certain that he could not have been looked after any better elsewhere. I'd finally like to thank the staff for the care and support they gave to my mum during my dad's final hours and after his death.

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Review from Chris T (Son of Resident) published on 8 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff/management enough for all the love, care and support they gave my mum, and indeed, me and my sister during the final weeks of Mum's life.
Through the years, Mum had a connection with the care home as my dad would go for respite on occasions, and Christmas parties were held
there during the festive season. She knew the staff well, and it was only natural when the time came to put Mum in this care home, as we already knew its brilliant reputation for care and the needs of its residents.
Staff would go out of their way to visit Mum; even on their days off, they would turn up, and when I questioned why they are visiting her whilst off shift, the reply was, "because that's what we do, we are never away really".
Mum was on "end of life care" in her final weeks, and I and my sister take comfort knowing that Mum was in the best place possible and was well looked after and cared for.
This care home is the best place to be for a loved one.

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Review from Lorraine L (Daughter of Resident) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was discharged back to Spennymoor from the hospital for end of life care.
I honestly could not have coped without the support and care that all the staff provided.
The staff strive to give the best-individualised care possible, they go above and beyond expectations.
They didn't just provide
compassionate and loving care for my mum, they always made sure any family visiting was comfortable and supported us in every way. They provided refreshments during the long periods of time we spent with Mum, some staff even came in on their days off to provide additional care and support.
I could not think of a better environment for my mum to have spent her final days before passing peacefully with her family present.

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Review from Anne B (Relative of Resident) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptionally well managed to the highest standards with excellent care staff who work hard to create a comfortable, friendly environment. From the moment you enter the building, you can sense the friendly atmosphere, staff are present and attentive.
The building is immaculately clean and beautifully
decorated.
Everything you would hope to find when looking for a home for a loved one Spennymoor management and staff have managed to create; it gives great peace of mind leaving a loved one in their care.

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Review from L C (Daughter-in-law of Resident) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot thank the carers and managers of Spennymoor enough. My mother-in-law has only been in this home a week, and the difference is unbelievable. Thank you to you all. It is lovely to see her looking so happy and well looked after today.

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Review from Adrienne C (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Spennymoor now for 6-months, and I can’t believe how happy she is. She always said that she never wanted to end up in a care home and yet, right from the start, she settled in beautifully. The staff are so warm, kind and caring, and they look after my mum as if she were family.
It almost feels like Spennymoor is run like a big family house. My mum loves to eat and she says that all the meals are delicious. My mum is so well looked after, and she now looks much healthier than she did when she went in. During these Covid times, the staff have been great at helping my mum keep in touch with family via FaceTime, and on my first face to face visit recently, they couldn’t have been more welcoming and friendly. I would highly recommend Spennymoor.

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Review from Brian C (Son of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On our first visit, we saw immediately the cleanliness and quality of this beautifully maintained home, together with the happy and welcoming atmosphere created by its owners and staff. My Mum has been resident there for seven months now, after facing the reality that she could no longer look after
herself at home. The care and love she has received there has been outstanding. She is settled, happy and her health has improved visibly during that time. The support we have received has also been invaluable as we have adjusted to the change, and we are very grateful to the management and staff for their continued commitment to Mum’s welfare and our happiness as a family. We receive a warm welcome every time we visit and we are always struck by the knowledge, experience and professionalism of the carers. The quality of the care they give is exceptional and we consider ourselves very fortunate to have chosen such a dedicated team of people to look after my Mum.

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Review from Sam C (Grandson of Resident) published on 6 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was at Spennymoor for several months and unfortunately passed away in January. The care he received was fantastic, I wish the website would allow me to name names because the ladies that work here deserve a huge thank you. 10/10 would recommend to anyone who needed care.

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Review from Philip P (Cousin of Resident) published on 12 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the building, the staff are welcoming and friendly. The home is a warm family environment, always bright and attractive. Both my cousin's room and the common areas are spotlessly clean. Whenever I visit my cousin, who has numerous mobility issues, the staff cater well for her personal needs
ensuring she is comfortable and always smartly dressed and clean.

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Review from Anne R (Daughter of Resident) published on 23 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only a resident for a short time but was very happy there. The staff were always around helping residents, giving out drinks and generally chatting. Mum enjoyed taking part in the activities they offered. It was spotless and homely. All the staff were courteous and helpful, always making visitors
welcome, they obviously enjoy their jobs and this was reflected in the happy atmosphere.

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Review from J S (Daughter of Resident) published on 20 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When you walk through the door you can immediately sense the friendly and welcoming atmosphere. This reflects how my dad has settled into a routine that suits him perfectly. The staff and management are very much hands-on ensuring that the levels of care and comfort for the residents are consistently
maintained. The communal areas and the dining room (which serves up amazing food) are easily accessible for the residents and are immaculately clean and well kept.
In addition, the residents absolutely love the entertainers who visit the home on a weekly basis generating fun and laughter.
Following a difficult time in the hospital with an illness, we decided that Spennymoor could give him the tender loving care he required and fully deserved at the tender age of 86 years. Staff care and affection towards him, has exceptionally given our family the satisfaction that Spennymoor, without doubt, was the right choice for my dads care.
Spennymoor thank you!

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Review from Judith E (Daughter of Resident) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is currently in for respite care. From the very first enquiries with the home, my impressions were of genuine friendliness. Every query was addressed with utmost efficiency. It’s never easy leaving a precious loved one in someone else’s care but neither my mum or sister had any doubts. My
father has looked relaxed, happy and very well cared for during his stay. It’s a real home from home. Spennymoor is so good I want to move in myself!

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Review from Ian T (Son of Resident) published on 14 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently needed to be placed in respite care, as my father was hospitalized with a suspected heart attack. The mental health support team secured a room at Spennymoor for her, and she couldn't have been made more welcome. My mother, who has dementia and diabetes, was looked after wonderfully.
I am so grateful to the staff there, they were top class.

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Review from J M B (Daughter-in-law of Resident) published on 28 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law, who is 103 years old, has been in this home for fourteen years. It was chosen for her after visiting several other homes. Spennymoor provides a very caring environment. We feel that she is safe and happy there. The staff are always willing to discuss any issues, which arise and we
work in partnership with them to ensure her well-being. It was lovely on her birthday, a couple of weeks ago, that they had taken the trouble to bake a cake for her.

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Review from Phil B (Son-in-law of Resident) published on 14 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Spennymoor was brought to our attention after a recommendation from a family friend. It’s a great location for us, very reasonably priced, with plenty of parking. The home itself is very clean, and the residents are looked after and cared for by a wonderful team of staff. There are regular activities
to engage the residents, so they have something to look forward to. There’s always a brew going and the staff make time during visits to verbally report on any concerns, progress or otherwise. Mum-in-law still residing here for an (at present), unknown length of time. Would definitely recommend.

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Review from Stephen O (Friend of Resident) published on 23 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From walking in the door at my first visit to the phone call conversations after my friend had died, I found the care team to be so warm, friendly and welcoming. My friend, like so often is the way, had a complicated life as he approached the end of his life and had transferred from another care home,
this did not prevent the staff from being the very best they could. I also observed staff interacting with other residents and witnessed abundant love, respect and wonderful care. I can not begin to express how important this was to both my friend and the people visiting him, it brought him a great sense of peace, something we will all be eternally grateful for.
The home naturally exudes a warm family environment but also very functional for supporting people in need, spotlessly clean on every occasion with no untoward noises or smells.

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Review from Janet F (Daughter of Resident) published on 31 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day my Mum arrived at Spennymoor, she has been treated with dignity, genuine care and respect. We were naturally concerned when Mum’s condition, Alzheimer’s, meant it became very difficult for her to remain at home. However, we need not have worried. The Home is beautifully decorated
and kept exceptionally clean, staff are welcoming, knowledgeable and above all genuinely caring. Mum looks cared for, clean and happy and she tells us so! Initially, she was in a single room but was waking regularly at night so the Home suggested moving her to a shared room and this has been a really positive move. The home-cooked food is of a very high standard - Mum’s IBS has all but disappeared as a result! She was not eating well at home.
I cannot praise the Home and it’s lovely staff highly enough. They keep us informed and this is much-needed peace of mind for me.
My Mum is safe, healthy, happy and cared for - thank you to all the staff!

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Current Review Score: 8.3 (8.263)

Overview of Review Score

The Review Score of 8.3 (8.263) out of 10 for Spennymoor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Spennymoor is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.263 Points relating to the number of positive Reviews for Spennymoor is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8. 1 Positive Reviews ÷ 3.8 = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Spennymoor

What types of Care is Spennymoor registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Spennymoor provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Spennymoor have?

There are 13 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Spennymoor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access & Gardens are some of the Facilities & Services.

How far is Spennymoor to the centre of Bolton?

1.5 mile(s) as the crow flies, distance by road may be significantly further.