Fees from £967 to £1051. Per week
Booking in system for visiting via phone call
Do not have parking facility’s
Spennymoor has a Review Score of 8.3 (8.263) out of 10, based on 1 reviews in the last 2 years. Over all time Spennymoor has 34 reviews.
Review from Heather C (Niece of Resident) published on 25 April 2018
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Review from Richard S (Husband of Resident) published on 10 March 2018
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Review from Neil P (Nephew of Resident) published on 7 March 2018
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Review from Simon B (Son of Resident) published on 28 January 2018
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Review from Dave J (Son of Resident) published on 10 October 2017
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Review from Paul & Sheila W (Nephew of Resident) published on 17 July 2017
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Review from Andrea S (Daughter of Resident) published on 15 July 2017
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Review from Yvonne W (Daughter of Resident) published on 18 May 2017
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Review from Patricia H (Daughter of Resident) published on 25 April 2017
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Review from Margaret H (Cousin of Resident) published on 30 January 2017
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Review from Nada B (Daughter of Resident) published on 16 January 2017
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Review from Carol T (Daughter of Resident) published on 12 January 2017
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Review from Cathy Mc (Daughter of Resident) published on 12 January 2017
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My mother was critically ill last year and with the help given by the care, compassion and encouragement of the staff at Spennymoor, she is soon to return to her home. The food is outstanding - all home cooked and smells excellent. I could not recommend a care home more. The staff give such good care as second nature, it does not come across as a chore. They ensure that residents have activities to keep them active and occupied. A lovely lady comes in every week to do hair and someone else will do their nails. Brilliant.
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Review from Hilary R (Daughter of Resident) published on 4 November 2016
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The Review Score of 8.3 (8.263) out of 10 for Spennymoor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Spennymoor is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.263 Points relating to the number of positive Reviews for Spennymoor is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8. 1 Positive Reviews ÷ 3.8 = 0.263
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Aug 2019
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