Wingates Residential Home

95 Chorley Road, Westhoughton, Bolton BL5 3PG
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9.8 42 Reviews
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Care Provided by Wingates Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Mr & Mrs S Khan
  • Person in charge
  • Carrie Southworth (Care Manager)
  • Admission Criteria
    • Ages 64+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Wingates Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £750 – £770
    • Self-Funded Residential Dementia Care £750 – £770

  • There is a top up on our rooms
    Price varies if its an ensuite room or not
  • (these prices are only a guideline, please contact Wingates Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting anytime from 9am - 9pm but try and avoid lunch time (12.30 - 13.30pm) and teatime (16.00-17.00pm)


  • Parking

  • Car park available


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Wingates Residential Home Reviews (42)

Total of 42, showing 1-20
9.8

Wingates Residential Home has a Review Score of 9.8 (9.815) out of 10, based on 10 reviews in the last 2 years. Over all time Wingates Residential Home has 42 reviews.

Overall Experience

  • 35
  • 7
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Date Published

42
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Review from J R (Cousin of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is a resident at Wingate's care home . The care home is very well run, very clean and always a warm welcome from staff when I visit. I would definitely recommend this care home. Nothing seems to be too much trouble.

Reply from Nila Fernando, PA at Wingates Residential Home

Thank you for your review, We are all proud to be working here at Wingates with our lovely residents.


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Review from N T (Husband of Resident) published on 27 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Betty entered Wingates residential care home in December. She is very happy, secure and active, she thinks the staff are wonderful. The home is warm and friendly and she gets on well with the other guests

Reply from Helen McMahon, Home Manager at Wingates Residential Home

Thank you for your review, we welcome all feedback here at Wingates.


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Review from Vanessa H (Wife of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved to Wingates Residential Home in January, this year. What a wonderful home from home. Everyone in the team is professional, helpful, friendly and very caring, I couldn't have wished for a better place, and have peace of mind knowing that he's being looked after. The team treat everyone
in a caring and respectful way, they are all Angels and I can't praise them enough.
Thank you to everyone, for making this very difficult transition bearable, it means the world to us both.

Reply from Nila Fernando, PA at Wingates Residential Home

Thank you, it is a pleasure to look after our service users. We shall inform the staff of the lovely comments you've made.


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Review from Michael M (Son of Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident at Wingates for just under three years. I thank everyone for the care and love that they gave her. She was always treated with respect and dignity as her Dementia and mobility worsened. The staff, whatever their role, are highly professional and seem like a family. The premises
are immaculately clean and totally accessible. Her medical needs were always looked after and the home kept us informed of any issues. As visitors, we always felt very welcome. Despite being some distance from her family we have never had any thoughts of moving her as there is no way that we could find anywhere else comparable to Wingates.

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Review from David T (Son of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Wingates Residential Home for a relatively short time, she was adamant she didn't want to go into a care home but after a few days she started to refer to WRH as her 'other home'. Mum passed recently and we cannot thank WRH enough for making her last few weeks safe, comfortable
and very dignified. At the end, all the staff went out of their way to help us spend time with Mum and nothing was too much trouble for them. All in all, WRH will be a lovely memory of a difficult time.

Reply from Carrie Southworth, Manager at Wingates Residential Home

Thank you so much for this. I will share this with the team, thank you for trusting us with your lovely mum.


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Review from S W (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident of Wingates care home for only six weeks. He recently passed. The love care respect he received and us as a family were excellent. Nothing too much trouble. A very homely environment. Where he was included well. We as a family were listened to and all we requested were received
with sincere respect. Much gratitude.

Reply from Carrie Southworth, Manager at Wingates Residential Home

Our pleasure my lovely, much love to you all as a family and please don't be a stranger.


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Review from Linda N (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment our Mum moved into Wingates she was made to feel very welcome, and we always found her to be very happy and well cared for. She had a lovely room and everywhere was very fresh and clean. She was always well turned out and the food was excellent. There was a good program of events and
activities.
Mum was really happy and settled - the staff couldn't do enough and all residents seemed happy when we visited. Any medical issues were always dealt with efficiently and the family were always kept informed.
Earlier this month our Mum passed away having lived the last months of her life at Wingates. My sister and I were able to be with her for most of her last few days as she slipped peacefully away. The staff treated us all with kindness and respect. We are grateful to have found her such a wonderful environment in which to live out the last of her days.
We wouldn't hesitate to recommend Wingates to anyone looking for an excellent residential home for their loved one.

Reply from Carrie Southworth, manager at Wingates Residential Home

Thank you so much for trusting us with your lovely mum. It's been our pleasure to have cared for her.


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Review from Mark H (Nephew of Resident) published on 8 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident of Wingates Residential Home for over 2 years and during that time the staff have always been so kind to her and have looked after her so well.
The staff work so hard and are always cheerful and helpful to both residents and visitors alike.
My aunt is made to feel a valued
member of the family in the home and without doubt, Wingates is a very special place.

Reply from Carrie Southworth, manager at Wingates Residential Home

Thank you so much for your kind words, we really appreciate this.


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Review from R F (Husband of Resident) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was very well looked after by the care home and the facilities were of a very high standard. The home and rooms were always kept clean and tidy. Residents are always kept clean and supported to a very high level of care. Loved ones are given a very high priority when medical problems inevitably
occur and you are kept fully in the picture. The impression I gained was that my wife was being very well looked after by the care home and she was in safe hands.

Reply from carrie southworth, Manager at Wingates Residential Home

Thank you so much for this, it was our pleasure. We hope you are well.


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Review from V F (Daughter of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience is of a very caring home, rooms are cleaned every day, some have en-suite facilities, residents are in clean clothing every day and food is cooked on premises where there are good smells emanating from the kitchen. All the staff are very caring from the cleaners up to the senior care staff,
nothing is too much trouble. They arrange activities from karaoke, exercises, craft making film nights and some residents went out for meals occasionally.
I would not hesitate in recommending this residential home.

Reply from Carrie Southworth, Manager at Wingates Residential Home

Thank you so much for this review, I will share it with the team, we appreciate this.


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Review from Beverley D (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I searched a lot of care homes before I found Wingates and it is the best thing I have ever done. Mum is extremely happy here and I couldn't be more thankful. The carers and staff are so caring and wonderful with the residents, I can't praise them enough. As a nurse, I have visited many residential
homes but I have never been to a home where the atmosphere is so calm and happy. Thank you so much for your support and care for both me and mum, you are all truly wonderful.

Reply from Carrie Southworth, Manager at Wingates Residential Home

Thank you so much for this , we really appreciate your kind words


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Review from Rob H (Son of Resident) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mother and father have been in this care home and I can't rate it highly enough.
All the staff are very friendly and caring, you can see how passionate they are about what they do and it shows.
They treat my mother and father with dignity and respect, and they always know how to cheer them
up if they are ever having a down day.
My father is always well dressed and comfy, and content with his surroundings.
The staff can't do enough for the residents, always trying to brighten their day, make them laugh or smile.
If there are any issues with my father I am always contacted straight away and kept up to date.
Wingates is a very clean, warm friendly place and my mother and father speak very highly of it.
They always arrange lots of activities for the residents and like to get them involved, from fancy dress to having a sing and a dance.
I have complete peace of mind knowing my mother and now my father are at Wingates and are safe and well. Fantastic care home.

Reply from carrie southworth, Manager at Wingates Residential Home

Thank you so much for your kind words, I will share this with the team.


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Review from Lisa G (Daughter of Resident) published on 2 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Wingates have looked after my mother-in-law for the last 14 months through a very difficult time with coronavirus. They have done their utmost to make her happy and keep them safe. The staff are fantastic, there isn’t any member of staff that she doesn’t like! They are very caring and thoughtful
and doing a fantastic job in such difficult times.

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Review from Lorraine C (Daughter of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident at Wingates Residential Home in September last year and she has settled in very well and speaks very highly about the care she receives and the staff who look after her.
Myself and the rest of my family are confident that she is getting the best care she can and we are treated
well and kept informed of any changes in Mum's health and the situation around Covid.

Reply from Carrie Southworth, Manager at Wingates Residential Home

Thank you so much for this Lorraine, it has been our pleasure and I will share this with my team. Love to you all.


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Review from Denise B (Daughter of Resident) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both our parents are in Wingates Residential care home. My Dad, since December 2014 and my Mum, from March 2019. Given that it was the hardest decision we have ever had to make, we are happy that our parents are well looked after at Wingates. The staff have been great, especially during difficult times.
Wingates have been so good at supporting both our family and Mum and Dad. We wouldn't want them to be anywhere else. Thank you Wingates.

Reply from Carrie Southworth, Manager at Wingates Residential Home

Thank you so much for your kind words. It means so much to us and it is our pleasure to look after them and to get to know you and your family.


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Review from Ann K (Wife of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not only does Wingates Residential Home have an excellent management team, but they also have some of the loveliest and kindest care staff. I currently can only see my husband through a window and due to his condition, it is very hard to hear or understand him via our mobile phones but I treasure each
visit and the staff are thoughtful and make my visits happy occasions. If I telephone with a query or request it is always dealt with and they don't make me feel uncomfortable, no matter how trivial a matter I am calling about. It is a very heart-wrenching decision for a loved one to go into care, but I am so glad that Wingates Residential Home had a place for my lovely husband. Thank you all.

Reply from Carrie Southworth, Manager at Wingates Residential Home

Thank you so much for taking the time to do this it means so much to us. I thank you Ann for your support during difficult times. I will share this with the team.


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Review from Judith T (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for two years until she passed away in January at the home. The home is clean and fresh and modern. The staff are all caring and friendly. The chef is great and looked after Mum's special dietary needs. When Mum was at the end of her life, all the staff were caring and helpful,
guiding us and really looking after us at a difficult time. The manager of the home has really looked after the residents and relatives through the most difficult of times. I hope they know that Mum was happy there and they do a great job, that is appreciated.

Reply from Carrie Southworth, PA at Wingates Residential Home

Thank you so much for your kind words - they are very much appreciated.


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Review from Tina W (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault Wingates in any way. Staff are friendly and kind and do all they can to help in this difficult time, they really are amazing. The management team are hands-on and again, nothing is too much trouble.

Reply from Nila Fernando, PA at Wingates Residential Home

Thank you so much. So kind of you. The team really appreciate these reviews.


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Review from Sharon M (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident since October 2020. The care he has received has been excellent. The staff are like one big family and all residents are treated with the utmost care and respect. These are very trying times and they have all gone above and beyond for the residents. My father is happy and
settled and this is down to the efforts of the manager and her amazing staff. I cannot thank you all enough.

Reply from Nila Fernando, PA at Wingates Residential Home

Thank you so much. We appreciate this feedback and it means a lot to us.


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Review from Peter W (Son of Resident) published on 27 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, I was happy with the level of care my Dad received in the short time he was there before he passed away. As Dad was only a resident in the home for 5-weeks, it is a little difficult to be more specific, but I have little complaint.

Reply from Carrie Southworth, Manager at Wingates Residential Home

Thank you so much for this, we very much appreciate it.


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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Wingates Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Wingates Residential Home is calculated as follows: ( (100 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 119 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wingates Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Wingates Residential Home

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Frequently Asked Questions about Wingates Residential Home

What types of Care is Wingates Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wingates Residential Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Wingates Residential Home have?

There are 36 Single Rooms.

What are the Facilities & Services at Wingates Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wingates Residential Home to the centre of Bolton?

4.3 mile(s) as the crow flies, distance by road may be significantly further.