Wingates Residential Home

95 Chorley Road, Westhoughton, Bolton BL5 3PG
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9.8 42 Reviews
  • Wingates Residential Home, Bolton
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Care Provided by Wingates Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Mr & Mrs S Khan
  • Person in charge
  • Carrie Southworth (Care Manager)
  • Admission Criteria
    • Ages 64+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Wingates Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £750 – £770
    • Self-Funded Residential Dementia Care £750 – £770

  • There is a top up on our rooms
    Price varies if its an ensuite room or not
  • (these prices are only a guideline, please contact Wingates Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting anytime from 9am - 9pm but try and avoid lunch time (12.30 - 13.30pm) and teatime (16.00-17.00pm)


  • Parking

  • Car park available


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Wingates Residential Home Reviews (42)

Total of 42, showing 41-42
9.8

Wingates Residential Home has a Review Score of 9.8 (9.815) out of 10, based on 10 reviews in the last 2 years. Over all time Wingates Residential Home has 42 reviews.

Overall Experience

  • 35
  • 7
  • 0
  • 0
  • 0

Date Published

42
4
5
10
32

Review from Chris B (Son of Resident) published on 18 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother voluntarily moved to Wingates and there enjoyed exemplary care for the last four years of her life. The family atmosphere is evident both from the personal attention given to residents and from the ways in which family and friends are welcomed. During mum's final weeks, though she spent
much of the time in hospital, Wingate's staff made every effort to keep in touch about her progress and visited her whilst she was an inpatient. When mum needed to return to Wingate for end of life care, the sensitivity, compassion and professional courtesy shown both to mum and to the family was outstanding.


Wingates is a care home that tries - and succeeds - to provide truly holistic care for its residents and a welcome to their families. I cannot praise it highly enough.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Review from Caroline P (Granddaughter of Resident) published on 13 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother moved into Wingates aged 95 around 12 months ago. When we first visited Wingates it felt very homely, the staff very welcoming. The Senior carer showed us around. All the staff were friendly. During her time there staff have been wonderful, and the PA always there offering sound words
of advice, giving us time when we needed it even if she was in the middle of something else, and very approachable as were all staff. The Chef is so kind, his food delicious, Grandma had a soft spot for him & the senior carer. Another senior carer and too many others to mention were so good with her and us. It was a comfort.
Sadly 22/03/16 Grandma passed away. In the days leading to this staff were amazing, not only keeping her comfortable with dignity but looking after us, her family. Nothing too much trouble, even supplying regular meals & drinks. Their kindness & care meant more than words could express. Much as Grandma was feisty & a character the staff coped beautifully & were loving, above and beyond just a job.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Wingates Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Wingates Residential Home is calculated as follows: ( (100 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 119 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wingates Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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