Abbeywood Care Home

104 Market Street, Tottington, Bury BL8 3LS
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9.6 15 Reviews
  • Abbeywood Care Home, Bury
Family owned for 27 years, Abbeywood Residential Care Home has been tastefully appointed and maintained to a very high standard.

Staff actively encourage families to continue the bond and contact they had with their relative when they previously lived in their own home.

Abbeywood prides itself on its person-centred approach to caring for the elderly.

The home's main objective is to recognise the greatest need of residents, namely self-fulfilment, while at the same time endeavouring to provide the highest standards of care while maintaining residents' dignity and independence.

There is now also WiFi in every bedroom and throughout the home.

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Care Provided by Abbeywood Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Abbeywood (Tottington) Ltd
  • Person in charge
  • John Durkin (Registered Manager)
  • Admission Criteria
    • Over 60 years of age
    • Ages 50+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Number of floors: 2

Funding & Fees Guide for Abbeywood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,025 – £1,300
    • RESPITE Self-Funded Residential Care £1,300 – £1,300
  • (these prices are only a guideline, please contact Abbeywood Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Abbeywood Care Home Reviews (15)

9.6

Abbeywood Care Home has a Review Score of 9.6 (9.572) out of 10, based on 8 reviews in the last 2 years. Over all time Abbeywood Care Home has 15 reviews.

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Review from M S (Daughter of Resident) published on 9 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely Home with a bright, airy lounge for residents and well-maintained gardens. There are a range of facilities available such as an on-site hairdresser and a variety of activities for residents to participate in. The Staff are always cheerful and friendly. My Mum enjoys the food (and has gained
weight) and has always looked well-hydrated since coming to live here (which was an issue for her when at home). She is safe and well looked after.

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Review from Lynne B (Daughter of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Abbeywood for nineteen months, she seems to be very happy and settled.
The staff are all friendly and always have time to talk and tell me how my mum is.
There is always music or a film on to keep them entertained, all the residents seem to be happy.

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Review from B M (Daughter of Resident) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Abbeywood since October 2022 previous to this she lived on her own, independently for many years. The staff do a fantastic job of looking after her. She has a lovely room and likes to spend time in her room along with the option of socialising with other residents in the
main living area. For the first time in a long time, I know she is well looked after and safe. Great place.

Reply from George Durkin, Operations Manager at Abbeywood Care Home

Thank you for taking the time to write a review of our care home, we're so glad to hear we've had a positive impact on your mum and we will continue to work hard in our efforts to provide the best possible care.


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Review from Debbie D (Daughter of Resident) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Abbeywood for almost two years now and, although she had some teething problems initially, lately I am really pleased with the way she has settled. She is content and obviously well looked after. The staff are friendly and caring and the management are attentive, informing
me when my mum needs anything or she has any problems. The home is always clean and bright. There is a nice menu and a list of events to stimulate and entertain the residents. Overall Abbeywood is a good, well-run care home and I would recommend it.

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Review from Edward K (Nephew of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

No problems at all. Staff are all friendly and helpful and Aunty is being well cared for. The home is well-maintained. Bedrooms are always clean. The food is good with a good choice of menus. Entertainment is varied and all residents seem to enjoy singalongs etc.

Reply from George Durkin, Operations Manager at Abbeywood Care Home

We are delighted to hear that our care home has made a positive impact on your loved one's life. We take great pride in providing personalised care that meets the needs of each of our residents and your feedback is a testament to our commitment to excellence. Thank you for sharing your experience with us and others!


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Review from Christopher G (Nephew of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie always looks clean and well when I visit and she also has a good time with the resident friends she has made. Also, the staff say she’s always happy and singing, I have witnessed this I’ve not seen her this happy in a long time.

Reply from George Durkin, Operations Manager at Abbeywood Care Home

Thank you so much for taking the time to share your positive experience at our care home! We are thrilled to hear that our team provided exceptional care and made your loved one feel at home. We appreciate your kind words and will continue to strive for excellence in all that we do.


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Review from Marko S (Son of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Continually first-class service and care. Wouldn't hesitate in recommending.
My parents have been at the home for four years now and the staff are always friendly and attentive.
The decor and gardens provide an excellent living space.

Reply from George Durkin, Operations Manager at Abbeywood Care Home

We are grateful for your kind words and thrilled to hear that our care home is meeting your expectations. We work hard to create a warm and welcoming environment for all our residents and your feedback is a great motivator for our team. Thank you for choosing us and for sharing your positive experience with others.


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Review from Pam L (Daughter of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been a resident at Abbeywood since the early days of Covid, during that time, like others, we were unable to visit Dad, however the management team where quick to respond by providing a high-quality contact free unit to enable families to visit their loved ones, we will always be so grateful
for that.
Since being able to visit again, I flagged up an issue that was important to me, the team listened and acted on it quickly and efficiently.
We will be forever grateful to all the team at Abbeywood for all they did during the terrible days of Covid and their continued provision of high-quality care to our dad, and support to us.
I can't comment on the food and drink, I've never had the pleasure. Dad has no complaints when I ask him though.

Reply from George Durkin, Operations Manager at Abbeywood Care Home

Thank you for taking the time to write a review of our care home! Your feedback means a lot to us and we will continue to work hard to ensure that all our residents have the best possible experience while in our care.


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Review from Katie R D (Granddaughter of Resident) published on 13 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has lived here for over four years now and we have been very happy with the care she has received. The staff are friendly and helpful, always seem to be busy with the residents, the home is clean and always tidy and the updated decor is looking fab. I would recommend this home to anyone who
asked. I would also like to say my grandma has seemed comfortable with her surroundings since she first arrived and always says how nice the home and staff are.

Reply from John Durkin, Director at Abbeywood Care Home

Hi Katie,
Thank you very much for your positive feedback.
Many Thanks.


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Review from B A (Daughter of Resident) published on 8 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Abbeywood for two years ten months, she was widowed. Independence and mobility were encouraged and it was her choice how she spent her time. Sometimes she chose to be alone in her room, she enjoyed to sit by the entrance, and chat with residents and staff passing by. She enjoyed
days out with family. Time was spent in the well-maintained garden, tending to residents window boxes viewed from the dining room. Mum shared the canal trip, Christmas party, Blackpool was brought to the home for the day, which brought back memories of the seaside she had enjoyed whilst raising her family.
We were always confident Mum was safe, warm, well fed and entertained. Visitors are encouraged and made welcome.
Mum's health deteriorated and it was with great sadness, but in her best interest to transfer to a nursing home. During this very stressful time, we continued to be extremely well supported. Highly praise management, care staff, cooks, domestics and handyperson who work as part of the Abbeywood team.

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Review from A M F (Daughter of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well looked after and I have no problem leaving her in the capable hands of the carers. They are really quick to spot any difference in health or behaviour and get the doctor in straight away.

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Review from N B (Son of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the home, all the staff are pleasant and very friendly.
Lots of patience with residents and treat them with respect.
It was a very big thing for my mother to move into the home, after being very independent in her own home, but after a few blips, she has settled in very well and seems
to be quite happy and content.

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Review from Susan (Daughter of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely homely, friendly residential home. Staff are caring and understanding and cater to each resident's needs. Bedrooms are lovely and furnished public rooms, bedrooms and bathrooms are clean and cared for.


There are fun days for the residents and food is fantastic.


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Review from Doreen C (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Abbeywood Care Home is with a capital 'C'. My mother has been a resident since January 2015. From the start of her time, she has been looked after extremely well. The home has a doctor from the local health centre who attends the home every Monday and is in contact with families if and when required.
She rang me to discuss my mother's needs a few days after she arrived at Abbeywood Care Home. The team are wonderful, the residents get plenty of entertainment and stimulation. Entertainers visits, sing songs and playing games. Some able-bodied residents are taken out on trips. The CHRISTMAS PARTY is AMAZING. And when asked how she feels about living at Abbeywood Care Home, my mother says CONTENT (what a fabulous word) 'CONTENT' - another capital 'C'.

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Review from Gillian H (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Abbeywood enough for the care they give to my mother. They have given her a new lease of life since she has lived there. Whenever I visit there is always some sort of activity taking place and all the residents are enjoying themselves. The staff will always have a chat to
me and let me know how mum is doing and if there are any problems. My sister and I know she is in safe hands.

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Current Review Score: 9.6 (9.572)

Overview of Review Score

The Review Score of 9.6 (9.572) out of 10 for Abbeywood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Abbeywood Care Home is calculated as follows: ( (71 Excellents x 5) + (21 Goods x 4) ) ÷ 92 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Abbeywood Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Abbeywood Care Home

What types of Care is Abbeywood Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbeywood Care Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Abbeywood Care Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Abbeywood Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbeywood Care Home to the centre of Bury?

2.3 mile(s) as the crow flies, distance by road may be significantly further.