Bankfield Residential Home

Gigg Lane, Bury BL9 9HQ
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9.5 34 Reviews
  • Bankfield Residential Home, Bury
Bankfield care home in Bury offers elderly people and those with dementia a welcoming home.

Residents can relax and socialise in the communal facilities, a central courtyard garden and variety of activities.

Traditional home-cooked, nutritious meals are prepared and served to residents each day.

Staff take pride in offering a service that is dynamic and evolutionary, quick to adapt to the changing needs of residents.

Trained staff ensure the care home's residents are safe, happy and well cared for. It is the care and well-being of residents that drives the way staff look after them.

The care home is aware of the importance of the environment and surroundings, especially for those who suffer from dementia or have physical difficulties. Staff devote time to activities that stimulate the minds of residents and help them to feel relaxed.

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Care Provided by Bankfield Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nicola Entwistle (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (4)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1986
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Bankfield Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £900
    • Self-Funded Residential Dementia Care £850 – £950
    • RESPITE Self-Funded Residential Care £800 – £900
    • RESPITE Self-Funded Residential Dementia Care £850 – £950
  • (these prices are only a guideline, please contact Bankfield Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking and street parking


Bankfield Residential Home Reviews (34)

Total of 34, showing 21-34
9.5

Bankfield Residential Home has a Review Score of 9.5 (9.478) out of 10, based on 18 reviews in the last 2 years. Over all time Bankfield Residential Home has 34 reviews.

Overall Experience

  • 22
  • 11
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Date Published

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Review from D F (Daughter of Resident) published on 23 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider Bankfield to be an excellent care home. With COVID-19 the staff and management have all stepped up and gone the extra mile looking after my Mum and keeping me well informed on how she is and nothing is too much trouble. When you ring for information they help me as much as they do by Mum,
by keeping her safe for me.

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Review from Raquael S (Daughter of Resident) published on 15 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overall very happy with the care home. I believe my Mum is well looked after. The staff and management are lovely, helpful, and understanding. My only complaint, if any, is I feel Mum could be stimulated more with different activities. Though I also understand that has been more difficult in recent
months.

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Review from Y F (Daughter of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and I viewed Bankfield Care home in February 2020 and she decided to move there after giving notice (one month) at her present home at the time. I took her in lockdown April 18th to Bankfield so have not seen the premises myself since. I have, due to lockdown only just seen my mother for 1
1/2 hours since then. However, based on this very little information and the telephone contact I have had with the staff, she appears very happy and looks well. It is perhaps the wrong time during the lockdown in a pandemic to do a survey. They have done an excellent job, the staff ensuring every person has been well cared for though.

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Review from John M (Son of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has resided at Bankfield for the past 18 months. In my opinion, it is a well organised care home. The staff is very friendly and efficient. The overall standard is excellent and the cleanliness is to a high standard. The health and safety of the residents is a high priority and always treated
with dignity. I would highly recommend Bankfield and it is certainly good value for money.

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Review from Jillian G (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been in Bankfield for over 18 months and I can't give enough praise to each and every one of the staff who are so kind, dedicated and empathetic!!
Especially during the COVID crisis where obviously no proper contact with Mum has been possible, the staff have taken the time to ensure
that myself and family have had regular video call contact with Mum whenever we want along with text updates concerning the home generally!
Even through these hard times, as a result of the efforts of the staff at Bankfield, we know that we can all sleep well in the knowledge that Mum is being looked after like royalty!
I and my family could not recommend Bankfield highly enough!! You are all brilliant and thanks for all your care!!

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Review from Stuart B (Son of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The consistent dedication, commitment, patience, perpetual smiles, humour and “nothing is too much trouble” attitude of all the staff, whether they’ve had a good day or a tough day, is a huge differentiator for Bankfield.
The facilities are light, fresh, clean and very importantly, odourless. The rooms
are ample rather than large but kept spotlessly clean.
My mum’s been in Bankfield now for 8+ months. There was no care home in second place when a decision needed to be made; Bankfield was a head and shoulders, above other care homes I visited. It costs a little more than the minimum but never has “you get what you pay for” echoed so true.
The staff have so much to be proud of for keeping Covid-19 out of Bankfield. The responsibility on their shoulders and the sacrifices the staff made to put residents before seeing their own families leaves me speechless.
One area I’d like to see improved is activities; both for the resident with mental capacity, and those with dementia.

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Review from J P (Daughter of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum spent 7 months at Bankfield. She was treated with dignity, care and compassion. The staff were all friendly, supportive and caring.

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Review from K D (Daughter of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Bankfield as a matter of urgency 2 years ago. Her dementia had become so bad she was unable to remain in her own home as she was no longer safe. I was worried sick and riddled with guilt that mum had to go into care. Bankfield have been amazing and I have nothing but praise and thanks
for the genuine, loving care they have all shown my mum. Thank you Bankfield.

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Review from June B (Goddaughter of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I viewed several care homes before choosing Bankfield as by far the most welcoming and homely. I have not been disappointed. My relative has dementia which was aggravated by the recent loss of her husband, causing her to be quite difficult on occasions but the staff at Bankfield could not have been
more caring and considerate. My relative has now been in residence for 2 and a half years and is as happy and contented as her illness will allow.
I cannot praise the staff highly enough, they obviously enjoy their work and this is shown in the way they treat the residents and the fact that staff turnover is extremely low, benefits the residents as they all seem to view each other as friends. The home is well equipped, extremely clean and fresh smelling.

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Review from Beth L (Granddaughter of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely comfortable home. Caring staff. Grandma happy and well looked after. Cosy nice bedroom with everything she needs.
Having activities such as board games, music, knitting etc would be much better for the residents.

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Review from Doreen J (Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I love it here, it's like living with my family. Staff and manager are all fantastic, nothing is too much trouble.

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Review from Martin G (Son of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As good a care as family could give my mum! All the staff are fantastic and treat mum like their own family. I can't recommend Bankfield enough.

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Review from Janice H (Friend of Resident) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is a permanent resident in here as she was not safe to look after herself in her own home anymore at the age of 90 and her health was deteriorating due to her forgetting her medication. Since being in here for over 2 years and having the loving care that she has been having and needed. I am
hoping to celebrate her 100th Birthday. I have been at rest 100% knowing that my friend is in the best possible safe place to be in to be taken care of. All the staff here are very helpful, friendly, always on hand to have a chat. If you have any concerns they are always willing to deal with it in the utmost professional manner. Nothing is ever to much trouble for them.
Although I have never tasted the food the menu is always varied and will accomodate to each and every need.
The home itself is one of the cleanest care homes I have ever been in. The rooms are always spotlessly clean, they are forever decorating, replacing flooring and furniture.
Would Highly recommend

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Review from Denise F (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and management are very helpful and kind to my mum who has dementia.
Everybody who works at Bankfield are very happy and friendly and answer any questions you have about your relatives care and put my mind at rest knowing she is being well looked after.
I felt guilty putting my mum
in a care home but after looking after her for over a year, every day took its toll on me. The staff helped me to see that she is cared for and happy.

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Current Review Score: 9.5 (9.478)

Overview of Review Score

The Review Score of 9.5 (9.478) out of 10 for Bankfield Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.478 for Bankfield Residential Home is calculated as follows: ( (117 Excellents x 5) + (72 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 207 Ratings = 4.478

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bankfield Residential Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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