Epworth Grange

1 Chirmside Street, Bury BL8 2BX
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9.7 54 Reviews
  • Epworth Grange, Bury
Epworth Grange, in Bury, is organised to suit an independent style of living, together with the practice of personalised care packages.

The service looks to integrate residents into a warm community atmosphere, with a number of communal areas and 'family groups', within a facility made up of five versatile wings.

The carers and family groups look to help individuals achieve self-support, through the practice of domestic skills.

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Care Provided by Epworth Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Epworth Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,015 – £1,267
    • Self-Funded Residential Dementia Care £1,291 – £1,610
  • (these prices are only a guideline, please contact Epworth Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Epworth Grange Reviews (54)

Total of 54, showing 1-20
9.7

Epworth Grange has a Review Score of 9.7 (9.704) out of 10, based on 13 reviews in the last 2 years. Over all time Epworth Grange has 54 reviews.

Overall Experience

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Review from J L (Daughter of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Epworth Grange. My mother has settled in really well. The staff go above and beyond to keep her well and looked after.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you so much for your review, as always it is a pleasure to care for your mum. I will pass on your kind words to the team.


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Review from R H (Son of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum decided to move to Epworth Grange after a fall at home impacted her mobility and confidence. Her choice was based on good reports from friends. Whilst it has been a momentous move for someone who valued her independence so highly, she has started to settle. This is largely due to the truly caring
staff and the well run efficiency of Epworth Grange. She appreciates the activities though wishes there was more at weekends. Her family and friends visit frequently and can see that she is safe and well looked after.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for such a positive review. I will pass on your kind words to the rest of the team.


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Review from Daniel L (Grandson of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has been phenomenal and has cared for my Grandma. They put her first and ensure that she is fed, clean and safe. At no point have I or my family been unhappy with the performance and support offered by the home. I would recommend this care home to anyone who needs a place for Alzheimer's
patients. I am so happy that my Grandma is there and being looked after by the wonderful staff and team. The security and support offered have improved my mental health and anxiety around my grandma due to how much support is offered.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for the lovely review. I will share the wonderful comments with the team.


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Review from Laura E (Friend of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved into Epworth Grange about 9 months ago. The transfer went smoothly and he settled in quickly. I visit weekly and my friend seems very happy there. The staff are always helpful and the home appears neat and tidy when I visit.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for the lovely review. I will pass on your kind words to the team.


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Review from L B (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

A miserable, dour atmosphere with miserable, dour carers (with a few exceptions). No friendly hellos or goodbyes when you enter the building. One day when I called unexpectedly I found my relative still in bed at 11.30am with no food or drink and by 1.15 I had to go out to buy some.
A carton of opened
fruit juice was left by the chair for 7 days, items were left out of my relative's reach. Left without glasses or teeth. Left slumped like a sack of flour in their chair, commode seat left dirty one day and used toilet paper in it.
Also I felt some of my concerns were ignored, ie. constantly leaving chocolate biscuits in room when people had been told five times please don't give chocolate.
Maybe if your relative is immobile and needs more time spent with them and compassion shown then give this place a miss.
My only regret is ever leaving my relative in this place. They are now in a different care home and the difference between them is like night and day.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for sharing your thoughts with us. We are truly sorry to hear about your feelings concerning your father's stay at Epworth Grange. It's important to us that we address your concerns, and we would appreciate the chance to talk with you further. Please reach out to us so we can arrange a time to meet and discuss your experience in detail. Thank you.


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Review from J C (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went into Epworth Grange after a fall. However, she did find it very difficult to settle at first but the staff was very supportive, not only to her but also to myself, as my Mum had been living with my husband and me before transitioning to E.G. The Chaplain there, was so helpful to us and Mum
become happier and settled in making friends.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for the lovely review. I will share your comments with the team.


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Review from L B (Stepdaughter of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing the right home for your relative is a stressful and very emotional experience. However, within minutes of meeting the team at Epworth Grange many of our fears and anxieties were soothed and from day 1 of moving in they have done nothing but exceed expectations. You're cared for as a family
not just the resident. Nothing was too much trouble on moving-in day. The things you don't know about are the volunteer readers who sit in the room, the compassion that you hear from the team when providing care (even when they don't know you're there), the changes they make to meals to reduce stress at mealtimes, the comforter dolls and the staff who take the time to keep someone company when they can. The home is always clean, and brews and snacks are plentiful. The 2 resident cats give an extra homely feel.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your kind words, I will pass on your review to the team. It is a pleasure caring for your stepmum.


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Review from Michael B (Son of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Epworth Grange for the past 18 months. Her is probably a familiar story. Living alone at home, an accident, hospital, an intermediate care facility; and then acknowledgement that home was no longer a safe option. We did our research and after a visit, decided that Epworth Grange
was the most suitable option. We have never regretted this decision. My mother has been shown nothing but kindness and consideration from day one. The entire staff, including management, are approachable, patient and good humoured. The public areas of the home are always clean and uncluttered and her room is cleaned on a regular basis.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your lovely review. It is a pleasure to help care for your mum. I will pass on your kind words to the team.


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Review from L T (Wife of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Epworth Grange is a very special place.
My father-in-law spent his last six months there. His favourite expression was: “It’s a care home and that’s what they do: care”. So, when my husband’s health took a turn for the worse, we had no hesitation in placing him with Epworth Grange.
His surroundings
are warm, clean, and secure and he enjoys the food. He has experienced an exceptional degree of care. His carers engage with him – even sing to him and encourage him to join in! The ethos (as you would expect from MHA) is one of overriding compassion and support: nothing is too much trouble. A pastor is on hand should the residents wish to speak to her, and they are all encouraged to join in all the activities on offer. Ownership is encouraged: the residents are invited to express their opinions on the activities and meals both informally, and formally through a residents’ forum.
Management responds immediately to relatives, enquiries, and questions, and in response to events in the home.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your kind words. It was a pleasure to care for your father-in-law and to now care for your husband. I will share your lovely review with the team.


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Review from Chris W (Son of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and love shown to my mum for the six and a half years she has been a resident has been exemplary. I will be forever grateful to all the staff who made her last years comfortable and secure. I would have no reservations in recommending Epworth Grange as a care home for their loved ones.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your kind words. It was a privilege to help care for your mum; she will be missed. I will share your lovely review with the team.


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Review from James W (Son of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown to my mother while she has been unwell for several weeks has been outstanding. The staff have shown such patience, care and understanding not only to Mum but to us as well. It is so reassuring knowing Mum is so well looked after.

Reply from Emma Thompson, Deputy Home Manager at Epworth Grange

Thank you for your lovely review. Looking after your mum is our pleasure. I will pass on all your lovely comments to the whole team.


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Review from G M (Niece of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt has been living at Epworth Grange for a couple of years now and we cannot praise the care, management and dedication of the staff enough. She was made to feel welcome from day one, which was such a great achievement and relief to us (as we are located 200 miles away from her home). We could
not wish for any better care, compassion and understanding for our aunt.

Reply from Emma Thompson, Deputy Home Manager at Epworth Grange

Thank you so much for your kind review, it’s a pleasure to care for your aunt. I will pass on your lovely comments to the team.


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Review from Joanne A (Daughter of Resident) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Epworth Grange have gone above and beyond to welcome my mum and help her to feel settled and safe. The kindness she is shown is constant and obviously comes from genuine care and compassion- qualities that you hope for when you are choosing a suitable care home for your very vulnerable loved
one. The place is beautiful and clean and the facilities are amazing. I could not wish for better care for my mum.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your lovely review. It is a pleasure looking after your mum. I will make sure I pass on your kind words to all the staff.


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Review from Carole S (Niece of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle settled in almost immediately. The staff are absolutely brilliant, nothing is too much trouble. They have managed to sort things out for my uncle in a very short time which I have been trying to organise for years. I really could not have placed him anywhere better. He is 95 years old. I have
recommended the home to many people. I would have no objections going in there myself if and when due.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for the wonderful review. It is a pleasure helping to look after your Uncle. I will pass on your lovely comments to the team.


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Review from Jeanne G (Daughter of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very upset at having to put my father into care as he had always been able to look after himself up until the last three years. The staff at Epworth Grange are absolutely wonderful and nothing is too much trouble for them to do. As a very private man, my dad is never asked to do anything he feels
uncomfortable with. He compares Epworth with being a 5-star hotel and I couldn't agree more! Keep up the good work!

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Review from S R (Friend of Resident) published on 28 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend since before covid and I am so pleased to be back to regular visiting. The staff have done an amazing job through this difficult time and have continued to care for residents in a highly individualised way - nothing is too much trouble and an air of friendly efficiency
and kindly respect permeates the home. Thank you for being so consistent and focused on doing the very best for residents.

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Review from J L (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Epworth Grange in late March and we were both very apprehensive about this huge change. After Mum being so independent for so long it is taking time for her to adapt but staff have worked hard to ease the transition. Both my mum and myself have been shown nothing but kindness by all staff
and I am happy in the knowledge that she is safe and well cared for 24 hours a day. Nothing is too much and staff are there to care for the residents and support relatives. Epworth Grange is a happy, clean, modern, and well-planned home that gives residents the opportunity to be independent or socialise as the mood takes. I feel sure that the care that my mum now receives will give her a new lease of life and want to take this opportunity to thank all staff for their kindness and for giving my mum such a high quality of care.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your lovely review. I will pass on your wonderful comments to the team here at Epworth Grange.


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Review from M W (Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for a few months and have everything.
I have made friends.
Meals are lovely.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your lovely review; we are so happy that you feel well cared for here at Epworth Grange. I will make sure that your kind review is shared with the staff.


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Review from M S (Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here.
Staff are lovely.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your lovely review; we are so happy that you feel well cared for here at Epworth Grange. I will make sure that your kind review is shared with the staff.


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Review from Lucy S (Daughter-in-law of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been a resident at Epworth Grange for over six months now. Despite the challenges of Covid-19, I have found all the staff at Epworth excellent in their care of him and their communications with us. I am very glad that we chose Epworth to care for him.

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Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for Epworth Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.704 for Epworth Grange is calculated as follows: ( (126 Excellents x 5) + (13 Goods x 4) + (7 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 152 Ratings = 4.704

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Epworth Grange is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Frequently Asked Questions about Epworth Grange

What types of Care is Epworth Grange registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Epworth Grange provide?

Own GP if required is an additional type of care provided.

How many Rooms does Epworth Grange have?

There are 41 Single Rooms.

What are the Facilities & Services at Epworth Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Epworth Grange to the centre of Bury?

1.5 mile(s) as the crow flies, distance by road may be significantly further.