Epworth Grange

1 Chirmside Street, Bury BL8 2BX
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9.7 55 Reviews
  • Epworth Grange, Bury
Epworth Grange, in Bury, is organised to suit an independent style of living, together with the practice of personalised care packages.

The service looks to integrate residents into a warm community atmosphere, with a number of communal areas and 'family groups', within a facility made up of five versatile wings.

The carers and family groups look to help individuals achieve self-support, through the practice of domestic skills.

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Care Provided by Epworth Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Epworth Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,015 – £1,267
    • Self-Funded Residential Dementia Care £1,291 – £1,610
  • (these prices are only a guideline, please contact Epworth Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Epworth Grange Reviews (55)

Total of 55, showing 41-55
9.7

Epworth Grange has a Review Score of 9.7 (9.701) out of 10, based on 14 reviews in the last 2 years. Over all time Epworth Grange has 55 reviews.

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Review from M D (Son of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care could not wish for better, thank you.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your lovely review. Your comments are appreciated and I will share them with the team at Epworth Grange.


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Review from Caroline S (Daughter of Resident) published on 12 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my 2nd review. Dad has stayed a few years now and I still highly recommend Epworth Grange, again mostly due to the amazing staff. Dad experienced tricky times in recent years and Epworth Grange has been supportive and patient, enabling Dad to remain. Dad requires significantly more personal
care these days: this is facilitated with dignity. Staff continue to provide options to join in even though Dad is generally reluctant. I have reviewed other homes in case Dad's circumstances change and continue to believe this is by far the best.


More general comments: recently refurbished, though it was good before as well! Tasty and healthy food, I book in for meals too. Knowledgeable and dementia trained staff who understand and remember individual residents' needs and preferences. A range of activities: rescue owls are my favourite. Spotlessly clean and bright rooms with a welcome option to personalise. A friendly, caring and professional home to live in which is noticeable as soon as you arrive at the door.


Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for the excellent review. It is a pleasure to help care for your dad. I will ensure the staff see your kind words.


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Review from David R (Son of Resident) published on 15 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled very well at this care home having moved from another in the area. The staff are always welcoming and helpful. There is always a wide range of activities provided during the week giving the opportunity for companionship and enjoyment. Recent refurbishments and decoration have enhanced
the warmth and safety of the home.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your kind words; I will share your comments with the staff team.


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Review from Christine S (Friend of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I know 3 residents in this care home who I have been visiting for the past 4 years. All my visits are unannounced and I have always been impressed by the way all residents are treated, not just those I am visiting. One of my friends has many possessions and is not the most tidy but she is allowed to
keep her room as she wishes - there is nothing 'clinical' about it, although it is kept clean by the staff. People are treated as individuals here - with love, respect and dignity. I would be happy to live here if I needed to!

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for the lovely review. I will make sure the staff see your kind comments.


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Review from L W (Daughter of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When members of staff wearing whatever uniforms are able to say "Good Morning" and address my mother with her name, who can largely chat to me and mention any idiosyncratic detail and be fully aware of any little detail which she has mentioned in a conversation, then hope becomes faith and conviction
that her social, physical and mental well-being is kept to its best for a mum you love but couldn't maintain with your sister in her own home. The members of staff explore any opportunities to make her days "inclusive" with others both despite and because of her disabilities.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for the wonderful review. It is lovely to have your Mum staying with us. The staff always like to receive feedback and I will make sure they see your kind comments.


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Review from C S (Son of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Epworth Grange was the only choice for me to put forward for my mothers care. Having visited a number of homes in the area, Epworth was welcoming and also highly recommended. The home is exceptionally clean and smells fresh every time I visit. My mother has resided here for 7 years now, following her
stroke. She is very settled and happy here.


The staff are very attentive to all her needs and the care she receives from everyone in the home is exceptional. Although my mother has difficulty with her speech and memory, she can still point out her favourite staff members.


All in all, the best will only do for my mum, and I have found it at Epworth.


Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for reviewing Epworth Grange. I am delighted that you feel the staff are very attentive to all your Mother's needs and that the care she receives is exceptional. I will pass on your feedback to the staff team.


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Review from Jan H (Friend of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfailingly caring, professional, knowledgeable, kind and I have the utmost faith in the members of staff as they care for my friend.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Hi Jan, thank you for your kind comments. It is our pleasure to care for your friend. I will pass on your comments to all the staff.


Kind regards
Susan


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Review from L C (Daughter of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy that our mum is being cared for by such wonderfully supportive, caring and friendly staff. Family and friends have been made to feel 'at home' since day one and nothing is too much trouble. Mum has recently started to join in the organised activities and it has given her a new lease of
life. Thank you, Epworth Grange, for helping to make Mum smile again.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for your kind words, Lynn. I will ensure the staff see the great review. It is our pleasure to care for your mum.
Kind regards,
Susan.


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Review from Maryclare S (Niece of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Epworth Grange are kind, friendly and professional and always give my aunt the care she needs while promoting her independence. There is an interesting and varied programme of activities which my aunt is encouraged to participate in if she chooses. The environment indoors and outdoors is
well maintained, clean and pleasant. My aunt enjoys the food provided. I am so happy that my aunt is living at Epworth Grange.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you Maryclare, I will ensure that your kind comments are passed on to the staff. It is our pleasure to care for your aunty.
Kind regards.


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Review from Sarah M (Friend of Resident) published on 16 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, clean and fresh smelling all of the time. The care provided to my friend is second to none.
Carers introduce themselves, even the laundry staff introduce themselves. You can't buy manners.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you, Sarah, for your kind comments. I will pass on your review to the staff at Epworth Grange. Kind regards
Susan


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Review from Robert S (Son of Resident) published on 31 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Epworth Grange for a significant period of time. Unfortunately, she recently passed away at the age of 90.
The care, understanding and compassion shown by all staff at Epworth Grange were, in my opinion, outstanding.
Her 90th birthday was a special occasion for the family
and was equally celebrated by staff and other residents of the home.
Chef made a special cake and we all sang Happy Birthday.
This will be my enduring memory of my mother's time at the home and I hope that this level of care and compassion will continue.

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Review from Brenda R (Resident) published on 17 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very loving and caring place to be. The staff and everyone here are excellent at their job and can't do enough to help make people welcome. All very friendly and loving. I am so glad I chose to come here to live. Thank you so much for the privilege of being here at Epworth Grange.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Hi Brenda, thank you for your kind comments. It is our pleasure to be able to care for you. We are glad you chose to come and live here at Epworth Grange.
Kindest regards
Susan


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Review from Stuart C (Son of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home proved excellent care and showed real concern for my mother and myself during a difficult time. The staff were very kind and professional. The home itself is well appointed and has regular, varied and frequent activities. The rooms are spacious and there are several attractive communal areas.
e.g hobbies room, lounge, coffee lounge. In addition the dining facilities are good with residents grouped in "family" sized dining rooms.

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Review from Caroline F (Daughter of Resident) published on 4 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became resident at Epworth Grange when it had become no longer possible to care for him at home. From the moment he was visited before moving in he was treated by the staff as an individual. As his condition deteriorated and his dementia worsened - despite some difficult behaviours - all the
staff were committed to giving him the best care possible looking for ways to stimulate him, provide him with carers he could work with and provide sandwiches at some odd times. Records and care plans were kept in his room so we were always able to keep up to date.


Unfortunately my father died earlier this year. As the end came the staff continued to provide excellent support to him and the family. They were ready to work with a palliative care plan and able to help us understand the process. As the end came staff would sit with him and kept their promise that he would not be alone waiting with him until family arrived.


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Review from Alison (Daughter of Resident) published on 21 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and has lived at Epworth Grange for 10 months. I am delighted with the care that my mum has received since moving in. I have found the staff to be friendly and helpful and the culture of treating all residents with respect and dignity is evident every time I visit. The home is always
clean, pleasant and well maintained, there are several communal areas, both inside and out and plenty of room for my mum to walk around. The programme of activities is very varied and I have always been made to feel welcome when I visit each week. Now that my mum has settled in to her new home at Epworth Grange she seems calmer and happier than she has for a long time, which is the best recommendation of all.

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Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for Epworth Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.701 for Epworth Grange is calculated as follows: ( (135 Excellents x 5) + (15 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 164 Ratings = 4.701

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Epworth Grange is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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