Please speak to the Home Manager regarding our fees.
Visitors are welcome. If the door is locked please use the doorbell and a member of the care team will let you in.
Ample on site parking
Half Acre House Care Home has a Review Score of 9.8 (9.790) out of 10, based on 12 reviews in the last 2 years. Over all time Half Acre House Care Home has 53 reviews.
Review from K H (Daughter of Resident) published on 29 January 2025
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Reply from Jackie Brook, Care Relationships at Half Acre House Care Home
Thank you so much for your kind words. We're delighted to hear that your mum has settled in well and that our team has been able to support both her and your family during this transition. Creating a warm, welcoming, and homely environment is at the heart of what we do, and it means a lot to know that you feel this sense of community at Half Acre House. Your appreciation means the world to our staff, and we will be sure to share your lovely feedback with them. Thank you for trusting us with your mum's care!
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Review from K R (Daughter of Resident) published on 29 January 2025
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Reply from Jackie Brook, Care Relationships at Half Acre House Care Home
Thank you so much for your wonderful review! It means the world to us to hear how well your mum has settled and how happy she is at Half Acre House. Our team is truly dedicated to providing the best care and creating a safe, welcoming environment where residents can thrive. Your kind words about our staff are incredibly appreciated, they work hard every day to ensure residents and their families feel supported and valued. Knowing you can go home and rest with peace of mind means everything to us. Thank you again for sharing your experience, it's an honour to care for your mum.
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Review from L R (Granddaughter of Resident) published on 24 January 2025
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Reply from Jackie Brook, Care Relationships at Half Acre House Care Home
Thank you so much for your lovely feedback about Half Acre House Care Home. We're delighted that you find our home so welcoming and beautifully maintained. Your kind words about our staff and activities mean the world to us-they truly love what they do, and it's wonderful to see that reflected in your experience.We're grateful for your recommendation and will share your comments with the team. Thank you again!
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Review from A A (Wife of Resident) published on 11 July 2024
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Reply from Jackie Brook, Care Relationships at Half Acre House Care Home
Thank you so much for sharing your heartfelt review of Half Acre House. We understand how difficult the decision to move a loved one into residential care can be, and we are truly honoured that you entrusted us with your husband's care. We are delighted to hear that our home's layout has been beneficial for your husband and that it has helped him feel safe and comfortable. It's also wonderful to know that our manager and staff have provided the support and kindness that made the transition smoother for both of you. Your kind words about our team and your positive experience mean a lot to us. We are committed to providing the best possible care and environment for all our residents and their families. Your feedback is invaluable, and it reassures us that we are on the right track. Thank you once again for your kind words and for choosing Half Acre House. We will continue to strive to provide the excellent care and support that your husband deserves.
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Review from Linda N (Daughter of Resident) published on 4 March 2024
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Reply from Jackie Brook, Business Development at Half Acre House Care Home
Thank you so much for your wonderful review of Half Acre House Care Home! We're thrilled to hear that both your mum and mother-in-law are enjoying their time with us and that you had a great experience at our Valentine's Party. Creating a happy and welcoming environment is what we strive for, and it’s heartwarming to know that it’s making a positive impact. A big thank you from our home manager and all our staff for recognising their dedication and care. We feel just as lucky to have you and your family as part of our community. Looking forward to your next visit!
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Review from Michael W (Partner of Resident) published on 18 October 2023
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Half Acre House family.
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Review from E W (Daughter-in-law of Resident) published on 29 September 2023
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Many thanks for taking the time to review our home. It is a pleasure caring for your mother-in-law and we are delighted that she enjoyed herself at the party. Your kind words are greatly appreciated and I will of course pass them on to the Half Acre House family.
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Review from Tracy F (Daughter of Resident) published on 20 September 2023
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Dear Tracy,
Many thanks for taking the time to review our home. It is a pleasure to care for your mum and are delighted she has settled in so well.
Your kind words are greatly appreciated and I will of course pass them on to the Half Acre family.
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Review from Janet R (Daughter of Resident) published on 2 August 2023
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Within days my mum has been transformed with not just the TLC she deserves but with staff that show her love and compassion she is now immaculate mentally stimulated loved and very very bright as she is receiving the care she deserves and being fed nurtured and sometimes coaxed to not take to her bed all day. She is given choices and is not judged and I myself can not praise the staff enough and owe them big time as after a very long time I have my mum back proud strong and beautiful and I have a fantastic relationship with her. Thank you guys and girls you really are an amazing team!
Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Many thanks for taking the time to review our home. It is a privilege to care for your mum and we are delighted how she has settled in.
Your kind words are greatly appreciated and I will of course pass them on to the Half Acre family.
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Review from Janet H (Daughter of Resident) published on 14 July 2023
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Dear Janet, many thanks for taking the time to review our home. It is our pleasure to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to the Half Acre family.
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Review from M M (Friend of Resident) published on 6 June 2023
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Dear Mark, many thanks for taking the time to review our home. It is our pleasure to care for your friend.
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Review from S H (Son of Resident) published on 20 March 2023
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. The points raised will be passed on to the appropriate department. Your kind words are greatly appreciated and I will of course pass them on to the Half Acre family.
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Review from Geoffrey B (Brother-in-law of Resident) published on 20 February 2023
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Half Acre family.
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Review from C A (Daughter of Resident) published on 3 February 2023
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Many thanks for taking the time to review our home. It is our pleasure to care for your mum and are delighted she chose to return to Half Acre following her respite stay. Your kind words are greatly appreciated and I will of course pass them on to the Half Acre team.
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Review from Joanne N (Niece of Resident) published on 19 January 2023
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Dear Joanne, Many thanks for taking the time to review our home. It is our pleasure to care for your aunty and are delighted she has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to Anna and the Half Acre family.
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Review from T O (Daughter-in-law of Resident) published on 13 January 2023
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Many thanks for taking the time to review our home. It is our privilege and pleasure to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to the Half Acre family.
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Review from Sandra T (Daughter of Resident) published on 28 December 2022
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Dear Sandra, many thanks for taking the time to review our home. Your mum is such a big part of Half Acre and it is our pleasure to care for her. Your kind words are greatly appreciated and I will of course pass them on to the manager and the team.
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Review from M T (Daughter of Resident) published on 1 November 2022
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Many thanks for taking the time to review our home. We are very proud of the team at Half Acre and are delighted that you can appreciate them. Your kind words are greatly appreciated and I will of course pass them on to the Half Acre family.
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Review from Yvonne C (Wife of Resident) published on 12 October 2022
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Dear Yvonne, many thanks for taking the time to review our home . It is our pleasure to care for your husband and are delighted that he has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to Anna Lee and the colleagues at Half Acre.
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Review from Karen S (Daughter of Resident) published on 21 June 2022
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Reply from Paul Millar, Marketing Manager at Half Acre House Care Home
Many thanks for taking the time to review our home. We are delighted at how well your dad has settled in, giving you and your family peace of mind. It is our pleasure to care for him. Your kind words are greatly appreciated and I will of course pass them on to the team at Half Acre House .
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The Review Score of 9.8 (9.790) out of 10 for Half Acre House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.790 for Half Acre House Care Home is calculated as follows: ( (117 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 143 Ratings = 4.79
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Half Acre House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jul 2022
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Job Title: Care Home Manager
Joined: 2018
Meet Anna-Marie Lees - Care Home Manager at Half Acre Care Home
Since joining Half Acre Care Home in 2018, Anna-Marie Lees has risen from senior carer to home manager in 2022, bringing dedication and a family-like approach to her role. With an NVQ Level 3 qualification and currently working towards her Level 5, Anna-Marie is committed to providing compassionate, resident-focused care.
A single mum to three daughters, she enjoys family time, caravan holidays, and walking during her weekends.