Please speak to the Home Manager regarding our fees.
Visitors are welcome. If the door is locked please use the doorbell and a member of the care team will let you in.
Ample on site parking
Half Acre House Care Home has a Review Score of 9.8 (9.790) out of 10, based on 12 reviews in the last 2 years. Over all time Half Acre House Care Home has 53 reviews.
Review from H K (Daughter of Resident) published on 21 April 2020
Submitted via Postal Card •
Report
Reply from Amanda Cunningham, Operations Director at Half Acre House Care Home
Thank you for your feedback and we will ensure the amazing staff team are aware of the praise you have given.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Sister of Resident) published on 30 January 2020
Submitted via Postal Card •
Report
Reply from Olivia Shields, Marketing Assistant at Half Acre House Care Home
Thank you, for letting us know how we are doing at Half Acre House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara C (Daughter of Resident) published on 21 May 2018
Submitted via Website •
Report
Reply from Ronnie Cavanagh, Marketing at Half Acre House Care Home
Thank you, Barbara, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Half Acre House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine H (Friend of Resident) published on 12 April 2018
Submitted via Postal Card •
Report
Reply from Ronnie Cavanagh, Digital Marketing Executive at Half Acre House Care Home
Thank you, Elaine, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Half Acre House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margot W (Resident) published on 20 June 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Daughter of Resident) published on 4 February 2016
Submitted via Postal Card •
Report
Reply from Melissa Johnson, Home Manager at Half Acre House Care Home
Hi there, thank you for taking the time to review Half Acre House - we appreciate all comments and feedback on the service we provide. I’m concerned about some of the comments you have made regarding activities in the home - we do have a dedicated activities team along with a long list of special days we celebrate throughout the year. I’d like to talk in more detail about this and potentially hear your ideas on any activities your Mum may want to participate in. I’ll be in touch. Many thanks.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ken H (Son-in-law of Resident) published on 1 February 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E P (Niece of Resident) published on 29 January 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara T (Daughter of Resident) published on 27 January 2016
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean M (Daughter of Resident) published on 27 January 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K H (Friend of Resident) published on 23 December 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine B (Daughter of Resident) published on 4 December 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dennis S (Son of Resident) published on 1 December 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.790) out of 10 for Half Acre House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.790 for Half Acre House Care Home is calculated as follows: ( (117 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 143 Ratings = 4.79
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Half Acre House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jul 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Care Home Manager
Joined: 2018
Meet Anna-Marie Lees - Care Home Manager at Half Acre Care Home
Since joining Half Acre Care Home in 2018, Anna-Marie Lees has risen from senior carer to home manager in 2022, bringing dedication and a family-like approach to her role. With an NVQ Level 3 qualification and currently working towards her Level 5, Anna-Marie is committed to providing compassionate, resident-focused care.
A single mum to three daughters, she enjoys family time, caravan holidays, and walking during her weekends.