Visitors welcome at any sociable time. There is no need to call ahead to come and have a look around but please avoid mealtimes.
Holt House has a large car park.
Holt House has a Review Score of 9.8 (9.839) out of 10, based on 20 reviews in the last 2 years. Over all time Holt House has 41 reviews.
Review from Janet M (Daughter of Resident) published on 19 February 2025
Submitted via Website •
Report
Reply from Jade Clayton, Activities Lead at Holt House
Thank you for taking the time to write us such a lovely review. It is a pleasure looking after mum, we do our best to make sure all family and friends feel welcome in our home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janette H (Daughter of Resident) published on 29 January 2025
Submitted via Website •
Report
Reply from Julie Garrity, Home manager at Holt House
Thank you for taking the time to leave a review. We care for all our residents the best we can.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Harvey C (Son of Resident) published on 29 January 2025
Submitted via Website •
Report
Reply from Julie Garrity, Home manager at Holt House
Thank you for taking time to give a review. It is an absolute pleasure to care for such a true gentleman.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda J (Friend of Resident) published on 17 January 2025
Submitted via Website •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for taking the time to submit a review, it means a lot to us all. The team work hard to ensure there are plenty of activities to entertain all of our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen A (Daughter of Resident) published on 17 January 2025
Submitted via Website •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for your lovely kind words. All the team work hard to create a homely environment for all our residents and visitors.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D C (Husband of Resident) published on 15 January 2025
Submitted via Website •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for your kind words. We love looking after your wife and seeing you visit. You are part of the Holt House family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda Y (Friend of Resident) published on 13 January 2025
Submitted via Postal Card •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for your lovely review. All the staff work hard to ensure all of our residents are cared for to the absolute best of our ability.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T O (Daughter of Resident) published on 13 January 2025
Submitted via Website •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for your review. We all love your mum and it is a pleasure to care for her, the change in her has been remarkable.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E M (Granddaughter of Resident) published on 13 January 2025
Submitted via Website •
Report
Reply from Julie Garrity, home manager at Holt House
Your nana lights up the room with her smile. Caring for her is a pleasure and it is always lovely to see you all, especially enjoying our activities together.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine R (Niece of Resident) published on 8 October 2024
Submitted via Website •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for your kind words. We work hard to provide the best for all or residents. It is an absolute pleasure to care for you aunt.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karl G (Son of Resident) published on 25 September 2024
Submitted via Postal Card •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for your lovely review. Caring for your mum is our pleasure.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard E (Son of Resident) published on 25 June 2024
Submitted via Website •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for your lovely review. The staff team works hard to ensure all our residents are loved and cared for. It is a pleasure to look after your mum and I am pleased as a family you are able to see positive changes and you can all go back to being family and not have the demands of being her carers.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Son of Resident) published on 5 June 2024
Submitted via Postal Card •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for your kind words. It is a pleasure to look after your mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hilary B (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for your review. Your dad keeps us on our toes and is a real character within our home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Doreen M (Wife of Resident) published on 22 January 2024
Submitted via Website •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for your kind words. We do our best to care for each of our residents in the way that they deserve with love, kindness and respect
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michal E (Daughter of Resident) published on 25 October 2023
Submitted via Website •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for the kind words, mum definitely keeps us on our toes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tony L (Son of Resident) published on 18 October 2023
Submitted via Website •
Report
Reply from Julie Garrity, Home manager at Holt House
Bless you for the lovely words. Your dad was a real gent and we all wish we had had longer with him.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Donna B (Daughter of Resident) published on 18 October 2023
Submitted via Website •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for taking the time to write a review. We love Mum and all the family that comes with her.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian M (Son of Resident) published on 9 October 2023
Submitted via Postal Card •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for such a lovely review. Mum has settled in so well and has built her own little routine.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H B (Daughter of Resident) published on 31 July 2023
Submitted via Postal Card •
Report
Reply from Julie Garrity, home manager at Holt House
Thank you for the review. Mum has her own character and we know her well. All of you are always welcome and at least Mum has seen some of our activities if not all of them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.839) out of 10 for Holt House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.839 for Holt House is calculated as follows: ( (202 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 236 Ratings = 4.839
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Holt House is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Feb 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2020
I'm Julie, the registered manager at Holt House. I have worked in the care industry from leaving college, working my way up from a nursing assistant to a home manager level.
I have been a home manager for over 15 years and I am passionate about giving our residents the love and support they deserve.
It is a privilege to work in our resident's home.
A quirky fact is I collect tattoos- like them or loathe them they are always a talking point for the residents :)
Job Title: Head of Care
Joined: 2021
I'm Karen and my role is Head of Care. More often than not I will be the first person you see when you enter the home as my office is at the entrance. I have over 30 years of experience working in care and I am passionate about our residents.
I enjoy going to the theatre to watch musicals and I am a cat lover.