Visitors welcome at any sociable time. There is no need to call ahead to come and have a look around but please avoid mealtimes.
Holt House has a large car park.
Holt House has a Review Score of 9.8 (9.839) out of 10, based on 20 reviews in the last 2 years. Over all time Holt House has 41 reviews.
Review from Revd Lisa B (Friend of Resident) published on 22 December 2015
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The Review Score of 9.8 (9.839) out of 10 for Holt House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.839 for Holt House is calculated as follows: ( (202 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 236 Ratings = 4.839
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Holt House is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Feb 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2020
I'm Julie, the registered manager at Holt House. I have worked in the care industry from leaving college, working my way up from a nursing assistant to a home manager level.
I have been a home manager for over 15 years and I am passionate about giving our residents the love and support they deserve.
It is a privilege to work in our resident's home.
A quirky fact is I collect tattoos- like them or loathe them they are always a talking point for the residents :)
Job Title: Head of Care
Joined: 2021
I'm Karen and my role is Head of Care. More often than not I will be the first person you see when you enter the home as my office is at the entrance. I have over 30 years of experience working in care and I am passionate about our residents.
I enjoy going to the theatre to watch musicals and I am a cat lover.