Brookdale Care Home

5 St Paul's Court, Chesham Crescent, Bury BL9 6BX
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9.2 50 Reviews
  • Brookdale Care Home, Bury
Brookdale Care Home provides residential care in a beautiful and recently renovated building together with specialist dementia and Alzheimer’s care in Bury’s most specialised and purpose built unit. The home is situated a short five minute journey from the M66 motorway junction providing ideal access to Bury, Bolton, Manchester, Blackburn and the Lancashire and Greater Manchester areas.

The home benefits from a number of landscaped garden areas with a substantial sized conservatory overlooking a garden courtyard area together with a sun lounge. Significant time and investment has gone in to the home ensuring that the highest standard of surroundings are present with a professional and highly qualified management and care team. The home caters for;

•        Residential care – Independent living with the extra reassurance of a carer at all times in a modern and recently refurnished and renovated home

•        Dementia Care – the highest specification dementia unit in the area in a brand new purpose built calm environment

•        Respite care – from overnight stays to months at a time, the home is perfectly equipped to welcome you during temporary stays whilst you receive uncompromised levels of care and hospitality.

•        Convalescence care – whether recuperating from surgery or ailments they have the input necessary to aid your recovery and also work alongside occupational therapists to do so as part of a bespoke care plan.

The significant investment that has gone in to the home ensures that at every turn there are beautiful touches of luxury and comfort, giving you a distinctively hotel feel with the comfort of a homely atmosphere. The manager and her team have a wealth of experience in providing the highest and appropriate levels of care to deliver reassurance and comfort.

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Care Provided by Brookdale Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lois Samuels (General Manager)
  • Admission Criteria
    • Private and local authority referrals
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (4)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for Brookdale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,350
    • Self-Funded Residential Dementia Care £1,350 – £1,500
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,500

  • Available on request.
  • (these prices are only a guideline, please contact Brookdale Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Brookdale Care Home Reviews (50)

Total of 50, showing 41-50
9.2

Brookdale Care Home has a Review Score of 9.2 (9.150) out of 10, based on 10 reviews in the last 2 years. Over all time Brookdale Care Home has 50 reviews.

Overall Experience

  • 31
  • 18
  • 0
  • 1
  • 0

Date Published

50
0
2
10
40

Review from M L (Daughter of Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brookdale Care Home St Paul's Court Bury cared for my mother for 3 months until she passed away. They are a lovely caring team that caring for people is more than just a job to them. They provided my mum with love, care and support and nothing seemed too much trouble. I can't thank them enough.

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Review from Robert W (Resident) published on 31 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall Good.

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Review from Tony M (Husband of Resident) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Laundry- the actual laundry function is very good but the identification of clothing and after delivery to the rooms could be improved. Staff investment is required with regards to a full time activities coordinator with particular reference to the dementia unit.

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Review from Julie R (Granddaughter of Resident) published on 14 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We viewed a number of homes for our mum/nan and wanted the best possible care for her. We choose Brookdale believing it was the best care home in the area and we haven't been disappointed. The management and care staff attend to every need we have and our mum/nan has. They deal with everything with
patience and compassion and nothing is too much trouble. The hands on care she receives is more than we could have expected. 5 star care in our opinion and we couldn't be happier given a difficult situation for us all.

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Review from Malcolm L (Husband of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is excellent, very professional, caring, clean, what more can I say.

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Review from C D (Son of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had to move into permanent care, due to a spell in hospital. We searched for an appropriate place for sometime, ultimately we came across Brookdale. We are pleased that we found the place for mothers sake. Everything is well kept, the services are excellent. The staff are caring, friendly
and helpful. Well done Brookdale!

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Review from Claire R (Daughter of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the staff are helpful and supportive and responds to requests. I find some of the staff seem to care more than others. Management are very good and supportive. Lots of my mum's belongings such as makeup, glasses, perfume go missing regularly which upsets both my mum and I. She is often dressed
in others clothes which are labelled. I have found sometimes that messages are not relayed. My mum seems generally happy and I feel happy because of this. I would like her belongings/clothing to be put back correctly after washing etc.

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Review from M R (Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No Problems.

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Review from Mo G (Friend of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friend, who I had shared a home with for 40 years spent 11 months in the care of Brookdale until she passed away on New Years eve 2015. The care and support, not only to her but to me too was excellent. The staff spent time explaining behaviours and medication to me and accompanied me to hospital
and dentist appointments. She was happy in Brookdale and regarded them as a second family. The food, hygiene and accommodation was all top notch and management equally supportive. I had no reason to question any action at all.

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Review from K D (Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

General and personal care is good at all times, but shortage of staff means waiting, sometimes the computer seems to 'take over' the staff near finishing time. Dignity is always dealt with in a caring manner by all the staff. Staff are available and will try to supply any help. Medical advice is good
and Doctors advice obtained. Food is good with an alternative menu. All round a good care home.

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Current Review Score: 9.2 (9.150)

Overview of Review Score

The Review Score of 9.2 (9.150) out of 10 for Brookdale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.474 for Brookdale Care Home is calculated as follows: ( (73 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 116 Ratings = 4.474

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.676 Points relating to the number of positive Reviews for Brookdale Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 9 Positive Reviews ÷ 11.6 = 0.776

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (4)

Lois

Lois Samuels

Job Title: General Manager

Joined: 2020

Hi I’m Lois and I’m the General Manager at Brookdale Care Home.
I’ve worked in care since leaving education at 18 and I have experience in children’s psychiatry, adult learning disabilities and older peoples mental health.
My passion is to ensure our care delivery is person-centred and for our residents at Brookdale to be happy. In my spare time, I enjoy anything to do with animals, good food and great people!


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Doran Kennedy

Job Title: Admin Manager & Head of Activities

Joined: 2020

Doran is Head of Activities and the Admin Manager at Brookdale.


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Eric Taylor

Job Title: Maintenance

Joined: 2022

Eric is our Maintenance man


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Sebastian Shannon

Job Title: Head Chef

Joined: 2016

Sebastian is Head Chef at Brookdale Care Home.