Brownlow House

142 North Road, Clayton, Manchester M11 4LE
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9.0 6 Reviews
  • Brownlow House, Manchester
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Care Provided by Brownlow House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 31 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alcohol Dependence (past or present)
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Russell Jones (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Funding & Fees Guide for Brownlow House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £549 – £679
    • Self-Funded Residential Dementia Care £549 – £679
  • (these prices are only a guideline, please contact Brownlow House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Brownlow House Reviews (6)

9.0

Brownlow House has a Review Score of 9.0 (8.953) out of 10, based on 4 reviews in the last 2 years. Over all time Brownlow House has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
0
1
4
2

Review from P B (Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living at Brownlow House the staff are great and the management is super. We take part in activities, from boxing to reminiscing, we like to be involved with the gardening. The food here is great and I always clear my plate. I would recommend Brownlow to everybody.

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Review from J B (Sister of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is at Brownlow and has settled in lovely. The staff are amazing and dedicated to their job. They treat my sister with respect and kindness and are very accommodating to her needs. They have regular activities throughout the week. I have no complaints and would highly recommend Brownlow and
the care it delivers. Big thank you to all the staff you all do an amazing job.

Reply from Russell Jones, Owner/Manager at Brownlow House

That's so lovely to read, thank you. I will share this with our team, we really appreciate it.


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Review from L B (Sister of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff friendly and helpful. Most importantly, the excellent care they give to my sister and keeping me informed of all that is happening with her care. I am so relieved we found Brownlow House where she has settled in so well, l cannot speak highly enough of them all.

Reply from Russell Jones, Owner/Manager at Brownlow House

Thank you so much for your kind words; we have a great team here which supports your sister in our home.


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Review from Jane F (Daughter of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is fairly new to this lovely care home but she has settled in well. Staff are very welcoming and friendly and when I have visited have been very attentive to residents. Management and staff are always willing and happy to help in any way they can. Other professionals that are involved in my mum’s
care said it is one of the best homes that they have visited and far outweighs other homes they have been involved with.

Reply from Russell Jones, Manager at Brownlow House

Thank you for your kind words Jane, it's an absolute pleasure to have your mum stay with us.


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Review from S R (Daughter of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great atmosphere. The care staff are excellent, hands-on and engaging with all the residents. One staff member, in particular, has them doing lots of activities. My mum especially enjoyed the floristry, making a lovely display, which she put pride of place in her bedroom. The management is very good
at keeping us well informed and up to date on all matters. Brownlow House has a warm and friendly vibe.

Reply from Russell Jones, Manager at Brownlow House

Thank you so much for your kind words. I will of course pass these onto the team, who I know will be delighted.


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Review from L W (Friend of Resident) published on 11 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My visits are welcomed. The staff are warm and helpful. I am kept well informed. I believe Brownlow House has the best interests of my friend at heart and does the best it can with the resources available.

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Current Review Score: 9.0 (8.953)

Overview of Review Score

The Review Score of 9.0 (8.953) out of 10 for Brownlow House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Brownlow House is calculated as follows: ( (42 Excellents x 5) + (3 Goods x 4) ) ÷ 45 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.02 Points relating to the number of positive Reviews for Brownlow House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 4 Positive Reviews ÷ 6.2 = 0.645

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Brownlow House

What types of Care is Brownlow House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brownlow House provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Brownlow House have?

There are 25 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Brownlow House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Brownlow House to the centre of Manchester?

3.0 mile(s) as the crow flies, distance by road may be significantly further.