Prices exclude therapeutic activities such as hairdressing and chiropody.
Free on site parking available for visitors.
Eachstep Blackley has a Review Score of 9.8 (9.829) out of 10, based on 24 reviews in the last 2 years. Over all time Eachstep Blackley has 46 reviews.
Review from S D (Sister of Resident) published on 28 January 2025
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you so much for your heartfelt review. We understand how difficult it can be to make the decision to place a loved one in care, and we are so grateful that you found EachStep Blackley to be the right place for your sister. It's wonderful to hear that our staff's understanding of dementia and their approach to care have made a positive impact. We truly value your confidence in our team, and we are committed to providing thoughtful, kind, and dignified care as your sister settles in. Thank you for your trust and for recognising the hard work of our staff. We are here for you every step of the way.
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Review from C C (Daughter of Resident) published on 28 January 2025
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you so much for your kind words. We're honoured that you chose EachStep Blackley for your mum, especially after having such a positive experience with your gran being here. It's wonderful to hear that you feel our staff go above and beyond in their care and that you're always made to feel welcome during your visits. Your trust and support mean a great deal to us, and we're committed to continuing to provide the highest standard of care for your mum and all our residents.
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Review from Alan D (Nephew of Resident) published on 23 January 2025
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you so much for your kind words. We are thrilled to hear that you're so pleased with the care your auntie is receiving. It's wonderful to know that our staff are making such a positive impact with their welcoming and cheerful approach, and that you've been impressed with the cleanliness, food, and drink. We truly appreciate your recognition of the hard work our team puts in, especially in such a challenging role. Your support and kind words mean a lot to us, and we'll continue to strive to provide the best care possible for your auntie and all our residents.
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Review from S R (Daughter of Resident) published on 23 January 2025
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you so much for your heartfelt and thoughtful review. We are truly honoured that your dad has been with us for over five years and that the care and support he receives have met your family's expectation. We deeply appreciate your recognition of the support you, as a family, receive from us - communication is key, and we're so glad you feel well-informed. Thank you for calling our staff 'unsung heroes' - their dedication to caring for residents as if they were their own family means the world to us. We're grateful for your trust, and we're committed to continuing to provide excellent care for your dad.
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Review from E O (Daughter of Resident) published on 23 January 2025
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you so much for your heartfelt and thoughtful review. We are so pleased to hear that your mum is thriving at EachStep Blackley and that the care she is receiving has exceeded your expectations. It's wonderful to know that the staff have been able to make her feel at home and have developed such a strong understanding of her needs so quickly. Our team is dedicated to providing respectful and affectionate care, and your kind words mean a great deal to us. We're also happy to know that you now have peace of mind, knowing she's safe, well-fed, and in good company. Thank you again for your trust in us!
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Review from Maria S (Daughter of Resident) published on 23 January 2025
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you so much for sharing such a personal and heartfelt review. We are deeply moved to know that the care your mum has received at EachStep Blackley has made such a positive difference, especially during such a challenging time for you and your family. It means the world to us that a specific staff member, along with the team, were able to provide such care and support when you couldn't be there. We're so glad to hear that your mum is thriving and enjoying a continued quality of life. Your kind words about our team truly mean everything to us, and we're incredibly grateful for your trust. We will continue to treat your mum as our own family and provide the best care possible for her and all our residents. Thank you again for your appreciation!
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Review from Janet C (Daughter of Resident) published on 21 January 2025
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you so much for your thoughtful review. We are so pleased to hear that your mum has adjusted well and feels comfortable with the care she receives at EachStep. It's wonderful that she's greeted with such warmth and care from our staff, and that she is so content when arriving each day. We truly appreciate your trust in us and are glad that you have peace of mind knowing she's in good hands. We also appreciate your feedback regarding the food and rooms, and we'll continue to work hard to ensure everything meets the high standards we strive for. Thank you again for your support and kind words!
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Review from Freya B (Granddaughter of Resident) published on 13 January 2025
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Review from Sharon P (Daughter of Resident) published on 9 January 2025
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Every member of the team deserves a mention for the tremendous work that they do and the way that they care and love for the residents as though they were their own family. From the carers to the nurses, the catering staff to the housekeeping and laundry, all of them are special. I hope that I do not require their services in the future but if I do I would not hesitate to recommend them, they all truly fantastic.
Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you so much for your heartfelt and kind review. We are truly honoured that your mum spent her final years with us, and we're deeply grateful for the trust you placed in our team. It means the world to us to know that throughout her stay, she was treated with kindness, respect, and dignity. Our entire team, from the carers and nurses to the catering, housekeeping, and laundry staff, is committed to providing the best care, and we're so glad that their efforts made a difference in your mum's life. Your kind words about the team are greatly appreciated, and we will be sure to share them with everyone. We're grateful that you would consider recommending us. Thank you once again for your thoughtful feedback, and please know that we are here for you whenever you need support.
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Review from Peter C (Husband of Resident) published on 7 January 2025
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you for the kind review! I'm pleased we are able to provide support to help your wife stay at home longer. We will pass this feedback on to the team.
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Review from Anne-Marie B (Daughter of Resident) published on 27 December 2024
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you for this wonderful review. I'm so pleased to hear that your mum's keyworker and the rest of the team are supporting you and your family so well. We will pass this onto the team at the home.
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Review from D G (Power of Attorney of Resident) published on 27 December 2024
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you for the kind review. It's great to hear how the team helped with the journey from hospital to EachStep. It can be very difficult and I'm glad the team at EachStep were able to make this easier for you and your loved one. We will pass your kind words onto the team.
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Review from Samantha W (Daughter of Resident) published on 24 December 2024
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Reply from Georgea Buckle, Operations Executive at Eachstep Blackley
Thank you for the wonderful review. We are delighted that your loved one is cared for so well at the home. We will pass this message on to the fantastic team!
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Review from K D (Daughter of Resident) published on 23 December 2024
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Reply from Antony Hall, Managing Director at Eachstep Blackley
Thank you for taking the time to write these kind words. I am so pleased your mum is receiving excellent care from our dedicated team and that your mum is enjoying the environment of the home.
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Review from Richard B (Son of Resident) published on 20 December 2024
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Reply from Antony Hall, Managing Director at Eachstep Blackley
Thank you for taking the time to provide this feedback. I am pleased you have experienced the high levels of care our team strive for each day. I will pass your comments on to the whole team.
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Review from M G (Friend of Resident) published on 19 December 2024
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you for the wonderful review. We are delighted that your friend is cared for so well at the home. We will pass this message on to the team.
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Review from Jason R (Son of Resident) published on 19 December 2024
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Reply from Antony Hall, Managing Director at Eachstep Blackley
Thank you for taking the time to review pour service. I am delighted to hear you mother is being cared for so well. I will ensure the whole team are made aware of kind words.
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Review from Louise D (Sister of Resident) published on 19 December 2024
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you for such kind feedback. I'm really pleased that you are all made to feel like a member of the family! We will pass your kind feedback on to the team at the care home.
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Review from Maria M (Daughter of Resident) published on 19 December 2024
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you for the wonderful feedback. Its extremely positive to hear how you feel that your loved one is treated like a member of the family! That's what we strive to do. We will share this with the team at the home who i know will greatly appreciate it.
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Review from David M (Brother of Resident) published on 19 December 2024
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Reply from Phil Benson, Executive Director of Operations at Eachstep Blackley
Thank you for the lovely feedback. I'm pleased to see your loved one has experienced such a good experience at the home. We will share this feedback with the team.
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The Review Score of 9.8 (9.829) out of 10 for Eachstep Blackley is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.829 for Eachstep Blackley is calculated as follows: ( (238 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 280 Ratings = 4.829
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Eachstep Blackley is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Apr 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 18 Mar 2025
We currently have vacancy's available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!
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