Wellington Lodge

334a Waterloo Road, Cheetham Hill, Manchester M8 0AX
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9.7 43 Reviews
  • Wellington Lodge, Manchester
Wellington Lodge care home is located at the heart of the Cheetham Hill community in Greater Manchester. The care home is operated by Anchor and provides residential and dementia care for residents in homely and comfortable single ensuite rooms.

There are a number of regular events and activities at Wellington Lodge and within the local community.

Wellington Lodge works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. Staff receive on-going training to ensure their approach always reflects best practice.

An important part of daily life at Anchor is mealtimes. The preferences of customers are always taken into account, which means regional and international cuisine often features alongside classic meals on the menus. Anchor promotes individual wellbeing by supporting customers to eat and drink so they are well-hydrated and well-nourished, through a positive and enjoyable dining experience in pleasant settings.

Anchor reinvests the money made into its retirement properties and care homes to raise standards and provide a high-quality service that surpasses customers’ expectations.

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Care Provided by Wellington Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Nadine Noonan (Manager)
  • Admission Criteria
    • Please contact Wellington Lodge directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Wellington Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £930
    • Self-Funded Residential Dementia Care from £930
    • RESPITE Self-Funded Residential Care from £930
    • RESPITE Self-Funded Residential Dementia Care from £930

  • Colleagues at Wellington Lodge will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Wellington Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Wellington Lodge.


  • Parking

  • Onsite parking is available, including disabled spaces.


Wellington Lodge Reviews (43)

Total of 43, showing 1-20
9.7

Wellington Lodge has a Review Score of 9.7 (9.725) out of 10, based on 12 reviews in the last 2 years. Over all time Wellington Lodge has 43 reviews.

Overall Experience

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Review from Terence S (Son of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant staff. Easy to communicate with. I'm pleased with the way they treat my mam.

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Review from Patricia L (Respite Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Wellington Lodge was excellent. Brilliant staff, fantastic food. I enjoyed my stay very much.

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Review from P M (Son of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following an accident at home and a brief spell in hospital, my mum spent a week in the care home. The staff were really welcoming, professional and looked after my mum's needs during her time there. My mum's recovery was speedy and I put this in part with the way she was looked after by all staff.
If I have any comments to make the care home is slightly dated and could benefit from a redecoration/refresh.

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Review from S M (Niece of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has always been happy living at Wellington Lodge. She loves all the care staff, who treat her with love and respect. She enjoys the food and drinks, all the common areas are clean and tidy. Unfortunately there are times when the bed and bathroom could do with a good clean.

Reply from Kelly Phillips-Matthews, Manager at Wellington Lodge

Thank you for taking the time to review Wellington Lodge and we're pleased you rate our food and drink as excellent. We appreciate your kind feedback regarding our team, which I will pass on. It's lovely to know your Aunt is happy living with us. We have a regular cleaning schedule for all areas in Wellington Lodge. I will ask our Housekeeping Team to check your Aunt's bed and bathroom more frequently.


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Review from Elaine H (Niece of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie is well cared for in Wellington Lodge. They know her likes and dislikes and go the extra mile to please her. She used to love all the activities when she was more active but unfortunately isn't able to take part as much now but the carers do all they can to include her and keep her engaged
and happy. Thank you to them all.

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Review from Brian F (Friend of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting an old friend for the past two years. I have found the care staff very helpful and efficient. The food looks good and selective.

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Review from D Q (Daughter of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were reluctant for Mum to go here as it is far from home but Mum is really well looked after at Wellington Lodge. The staff are caring, compassionate and understanding especially when she gets upset or forgetful. She is always well dressed too. Mum has really enjoyed the musical activities, singing
on the Karaoke, music quiz and playing instruments.

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Review from J R (Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All good.

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Review from Lisa E (Daughter-in-law of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wellington Lodge supported my mother-in-law to transfer from another location back in early May 2024. From the point of assessment and transfer to Manchester, the support and intervention that has followed the staff team have been exceptional. As family members, we have been made to feel welcome, always
greeted with a smile and provided with updates when needed. My mother-in-law's transfer hasn't been without challenges but the staff team are open to working creatively and proactively to ensure assessment is prioritised and that interventions that follow meet individual support needs. On each visit, my mother-in-law's personal care needs have been met and staff share their conversations evidencing time spent getting to know her. The home is clean and tidy, other residents look happy and there are always staff in communal areas engaging with residents. I would highly recommend Wellington Lodge.

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Review from Sam H (Granddaughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana has been at the home for quite a few months now and every single time I go in she looks so well, her hair is always washed and she is always happy, the staff are all so caring towards her. It’s so nice to see her looking her best all the time as the other home she was at her hair was always
greasy and she was wheel-chaired around and always asked to go home, but now she is walking around and sees this as her home now, she has made such a U-turn. Her room is lovely and always clean and her clothes are always put back nicely, it’s so nice to see how well she is being looked after.

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Review from S S (Son of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff is always friendly and welcoming when visiting and happy to answer questions on residents' care and health when asked.
If any assistance is required with the resident, willing to assist if/as required.
Resident indicates they feel well looked after.

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Review from Stephen W (Son of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always pleased with the care my mother receives. She is clean, happy and contented and always says, when I visit, that the staff are always kind, patient and look after her well.
The staff continually encourage her to eat and drink. Her health is significantly better than before she became a resident.

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Review from Angela S (Partner of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with all the staff and we found them very helpful. If I had any problems I could ask anyone and they have me advice that I needed.

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Review from Barrie P (Nephew of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a transfer from the previous care home, it was like walking into a luxury hotel. The staff, from management to catering staff, were excellent in providing a safe and friendly environment. At all times the resident was treated brilliantly and in an emergency responded in very quick order. Senior
staff were very helpful with future information.

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Review from Lorna B (Daughter of Resident) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum gets at Wellington Lodge. She has dementia and the staff are amazing with her, they are very caring, friendly, trusting and understanding.
The home is very clean and very well organised and the staff have lots of time for the residents.
It is outstanding.

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Review from Julie M (Niece of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle has been in Wellington Lodge for just over a year now. He seems to have settled in really well, the staff are really good with all the residents as I've seen. The Manager is always there to listen and to help, communication is very good also, emails to let you know what is going on within the
care home and my Uncle personally, would recommend this care home greatly. My Uncle has brain damage from a car accident 50 years ago and now has dementia too, but we as a family are happy with the care our brother and Uncle receives, thank you to all the staff and the Manager.

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Review from Angela W (Wife of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I, as the wife of a resident who is suffering with dementia, am very pleased with my husband's care and the understanding and friendliness of the staff. Also pleased with the cleanliness of the home and the layout. Staff are always happy to help namely some staff members, to name just a few as I can't
remember all the names and I do apologise for that. Thank you Wellington Lodge.

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Review from Carol B (Daughter of Resident) published on 16 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mums well looked after, staff are excellent.

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Review from Sarah O (Niece of Resident) published on 15 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff and relaxed atmosphere. My auntie is well looked after and I feel safe knowing she is cared for at Wellington Lodge. Thank you for looking after her. Thank you.

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Review from Claire C (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Wellington Lodge for seven years. In all those years, she has been very happy living there. We, as a family, have been very happy with the support and service she gets. The staff are very helpful and always have a smile on their faces. They treat her with dignity and respect,
which is very important to her. In this last year with Covid, they have done what they can to enable us to speak to our mum. They have kept us up-to-date with Government policies. We feel we are very lucky to have found a good Care Home for our mum to be able to live in. She enjoys the varied and tasty food they serve each day.

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Wellington Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.725 for Wellington Lodge is calculated as follows: ( (104 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 138 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wellington Lodge is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care at Wellington Lodge. Please contact Wellington Lodge directly for further details.


Awards / Recognitions (3)

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Frequently Asked Questions about Wellington Lodge

What types of Care is Wellington Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wellington Lodge provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Wellington Lodge have?

There are 33 Single Rooms.

What are the Facilities & Services at Wellington Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wellington Lodge to the centre of Manchester?

2.1 mile(s) as the crow flies, distance by road may be significantly further.