Wellington Lodge

334a Waterloo Road, Cheetham Hill, Manchester M8 0AX
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9.7 43 Reviews
  • Wellington Lodge, Manchester
Wellington Lodge care home is located at the heart of the Cheetham Hill community in Greater Manchester. The care home is operated by Anchor and provides residential and dementia care for residents in homely and comfortable single ensuite rooms.

There are a number of regular events and activities at Wellington Lodge and within the local community.

Wellington Lodge works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. Staff receive on-going training to ensure their approach always reflects best practice.

An important part of daily life at Anchor is mealtimes. The preferences of customers are always taken into account, which means regional and international cuisine often features alongside classic meals on the menus. Anchor promotes individual wellbeing by supporting customers to eat and drink so they are well-hydrated and well-nourished, through a positive and enjoyable dining experience in pleasant settings.

Anchor reinvests the money made into its retirement properties and care homes to raise standards and provide a high-quality service that surpasses customers’ expectations.

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Care Provided by Wellington Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Nadine Noonan (Manager)
  • Admission Criteria
    • Please contact Wellington Lodge directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Wellington Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £930
    • Self-Funded Residential Dementia Care from £930
    • RESPITE Self-Funded Residential Care from £930
    • RESPITE Self-Funded Residential Dementia Care from £930

  • Colleagues at Wellington Lodge will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Wellington Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Wellington Lodge.


  • Parking

  • Onsite parking is available, including disabled spaces.


Wellington Lodge Reviews (43)

Total of 43, showing 21-40
9.7

Wellington Lodge has a Review Score of 9.7 (9.725) out of 10, based on 12 reviews in the last 2 years. Over all time Wellington Lodge has 43 reviews.

Overall Experience

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Date Published

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Review from A W (Daughter of Resident) published on 13 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the pandemic, mum went to Wellington Lodge having only had 2 Skype calls and a look at the building from outside. In spite of the limited introduction, we were very happy indeed with her care there. The staff take a real interest in the residents as individuals, encouraging their interests even
during quarantine and facilitating appetite preferences. Eventually, her appetite totally failed and I am very grateful to have been able to spend her last hours with her despite the C19 outbreak. Her own test result was negative which shows effective infection control.
We're only sorry that her stay was too short to be able to benefit from the full range of facilities particularly the art group and nature garden, however, she was able to do some art in her room. We were always able to get daily updates and also had Skypes, phone contact and window visits, generally spontaneously.
Wellington Lodge came through with flying colours for mum during this most testing time that is the pandemic.

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Review from Patricia A (Daughter of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff know and care about their residents. They have also kept me fully informed about my mother's health and well being throughout. The carers have been very considerate to the needs of both my mum and the family at this difficult time. This includes a short period of hospitalisation (not covid
related) and subsequent convalescence. I feel that they have gone 'above and beyond' at what must have been a very stressful time for them all. Whilst the above relates primarily to the period March to present, during the pandemic, I feel that their care and kindness has been exemplary throughout the year. I know my mum is well looked after, safe and happy.

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Review from Carole B (Friend of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the contact I have had with the management and staff to be excellent. They are always polite, cheerful and ready to help with any assistance I have requested. I have spoken to my friend, and face timed with her thanks to the staff. This type of contact is very helpful and important whilst this
virus is going on.

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Review from Esther (Daughter of Resident) published on 7 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Wellington Lodge for 9 months now and is well cared for in every possible way. As she only eats certain foods, the chefs cater to her individual needs and she is encouraged to try different things from the general menu. She has a lovely room and the home is always spotlessly clean.
The
staff are caring and warm, there is a happy atmosphere there and individual attention is given to residents when required. The management are professional and approachable and since lockdown have done an excellent job and there have had no cases of COVID.
It is always a pleasurable experience going to the home to visit mum as Wellington Lodge is spacious and modern and the staff are always cheerful and friendly. Since lockdown, they have done their best to keep us connected to our mum by facilitating supervised outside visits, window visits and virtual ones on the tablet.

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Review from Rosalie F (Daughter of Resident) published on 26 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Wellington Lodge care home for nearly two years now enjoying all of his time there, my father and I can't thank ALL the staff enough, his care has been excellent and we as a family have been kept up to date at all times with any issues what so ever, all staff at all times make
every effort to see to the needs of the residents as soon as possible whatever they be, the home always has something happening for the residents which keeps them entertained even when nothing is happening the staff are themselves very entertaining, the home and individual rooms are clean and tidy at all times to a very good standard, food and drink is again provided to a very good standard and kitchen staff are very helpful to the residents providing alternatives when possible.
I would like to take the opportunity to give extra thanks to 3 members of staff in particular for going that extra mile, I would like to add that during lockdown the management and staff have done a tremendous job.

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Review from Antonio M (Son of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are nice and friendly to my mum and to me, the son of the resident.
My mum would like some of her traditional native meals occasionally. Also, her drinks, ie. tea, not to be too milky.
Also, my mum's room needs vacuuming more often, due to flakey skin coming off of her legs.

Reply from Kelly Phillips-Matthews, Manager at Wellington Lodge

Thank you for taking the time to review Wellington Lodge and we are pleased that you are extremely likely to recommend our home. I’m happy that you feel our staff are friendly and I will discuss your feedback with our kitchen and housekeeping team.


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Review from Lynn B (Daughter of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum moved into the home in November 2019 she has been very comfortable and very happy. The staff are all lovely and very caring and very approachable. All her need are being met and nothing is too much trouble. There are lots of things going on during the week which residents are encouraged to
join in with too.
The home is also spotless and any mess or accidents are cleared up straight away. It is a lovely home.

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Review from C F (Daughter of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum entered the facility because she had begun wandering at night outside and needed to be kept safe. She has settled in well, all the staff are very friendly and kind she is happy and well cared for.

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Review from H R (Relative of Resident) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always lovely and clean with a bright atmosphere. Staff are lovely, caring and always approachable.

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Review from Romas R (Nephew of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience, my aunty is well cared for.

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Review from Keith J (Son of Resident) published on 4 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam was very well looked after and fed well.
Had a few issues with medication from the pharmacy, was very impressed with how the manager handled and rectified this and we were kept informed throughout.
Issues can arise, it's how they are dealt with that matters.

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Review from Janice P (Daughter of Resident) published on 12 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has been in Wellington Lodge for a year and throughout that time the staff and management have been consistently good and caring. To quote my Dad 'They treat me very well. Can't fault the place'.
A couple of my friends have been to visit Dad with me and have remarked on the pleasant atmosphere,
the cleanliness, and that the residents look at ease and well looked after. The activities are also good and my Dad enjoys himself. All in all, under the circumstances Wellington Lodge gives some quality of life to the residents and I would recommend it (and have done).

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Review from Paul H (Son of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother entered Wellington Lodge, she was made to feel welcome and part of the overall set-up. The staff are exceptional and nothing is too much trouble.
Also, the visitors to patrons are kept up to date with how things are.
I would recommend Wellington Lodge to anybody who was thinking of
putting one of their loved ones into care, knowing they were receiving the best possible care.
Wellington Lodge is exemplary.

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Review from Paulette H (Sister-in-law of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have noticed that the staff are very friendly and caring. The home is clean and tidy, all the residents are well cared for. Looking clean and happy.

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Review from Ian D (Son of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum stayed at Wellington Lodge for 2 weeks respite from hospital and staff great, friendly. Food excellent. Mum loved it. Well run care home.

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Review from Nathan D (Grandson of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant. Grant fit and well thanks to this place. Top staff, lovely people. A well-run place. Grant wants to come back.

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Review from Nigel J (Son of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Wellington Lodge for the last 10 years. I could not have wished for anything better for her old age. The dedication, warmth and professionalism, caring attitude and ethos of all the staff have always been exemplary. My heartfelt thanks to everyone at the home.

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Review from Janet F (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very friendly, helpful and polite.

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Review from John H (Son-in-law of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very friendly and seem to have a good relationship with the residents. Nothing seems to be too much trouble and if the family have any concerns they are always addressed. My mother in law seems to be very happy and contented. Also, a very good plus is the 'social' activities that take
place both outside and within the home. This is so vital rather than leaving the residents to vegetate.

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Review from J F (Daughter of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and polite. The home is very nice they look after my father and he is happy being here. They take him out and he has a laugh.

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Wellington Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.725 for Wellington Lodge is calculated as follows: ( (104 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 138 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wellington Lodge is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care at Wellington Lodge. Please contact Wellington Lodge directly for further details.


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