Ashgrove House Care Ltd

72 Butterworth Lane, Chadderton, Oldham OL9 8DX
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9.8 62 Reviews
  • Ashgrove House Care Ltd, Oldham
Ashgrove House in Chadderton is ideally positioned with easy access to Oldham town centre and surrounding areas.

With 32 tastefully decorated bedrooms with the majority having en-suite facilities. Residents are encouraged to personalise their rooms with pictures, trinkets and ornaments.

Ashgrove has two lounges where there is always something going on should residents wish to get involved. Activities play a vital part in the day to day running of Ashgrove, and in addition to singers and entertainers being provided, the home also has various day to day activities provided by the in house activity coordinator.

With a private secure garden for the residents to sit out and enjoy the sun a sensory garden also provides stimulation to many residents.

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Care Provided by Ashgrove House Care Ltd

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Ashgrove House Care Ltd
  • Person in charge
  • Danielle Tilson (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Ashgrove House Care Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £869 – £900
    • Self-Funded Residential Dementia Care £869 – £900
    • RESPITE Self-Funded Residential Care £869 – £900
    • RESPITE Self-Funded Residential Dementia Care £869 – £900

  • fees can vary dependent on care requirement
  • (these prices are only a guideline, please contact Ashgrove House Care Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Ashgrove House don't believe in visiting hours you are welcome to visit the home at any time. Please do however respect meal times.


  • Parking

  • Car park on site


Ashgrove House Care Ltd Reviews (62)

Total of 62, showing 1-20
9.8

Ashgrove House Care Ltd has a Review Score of 9.8 (9.846) out of 10, based on 17 reviews in the last 2 years. Over all time Ashgrove House Care Ltd has 62 reviews.

Overall Experience

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Review from Gemma M (Granddaughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my grandma arrived in mid-December they have treated her amazingly. My grandma has settled very well at Ashgrove House and made some lovely friends, staff and patients.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your review of Ashgrove House, I will inform the team of your comments.


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Review from Mark D (Son of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All good, Mum safe and well looked after!

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your review, I will pass your comments on to the team.


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Review from Nigel B (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has only been in for a few months. The room is great and the staff are fantastic, they have made us all welcome and my mum has settled well. There is always something going on. This has been a difficult time and has been made easier with the help of the staff and management.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your review and comments regarding Ashgrove House, I will pass on your comments to the team.


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Review from Hazel C (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this care home for nearly 18 months now. It is an excellent home and I can recommend it 100%. All the management and carers are fabulous. Always happy and friendly. They all treat Mum with care and dignity. They always make time for her even though they are busy. It is always clean
and welcoming. Mum is always smiling and laughing with her friends she has made. This all makes me feel happy with no worries at all.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your review and i will inform the team of your kind comments.


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Review from Jean S (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is for anyone who is in the process of finding a care home for a relative, It would be difficult to find anywhere that will compare with Ashgrove House. The standard of compassion, care and love the carers give their residents, Is outstanding. My mother was a resident here for nine years before
she recently passed away at age 102. This is a testament to how well she was cared for.
During her stay, she always felt valued and was treated with affection and respect every day. I personally considered the staff to be friends, who carried out their duties with confidence and patience.
I am so glad that I found Ashgrove House for my mum, I couldn't have wished for anywhere better.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thanks so much for your comments, I have passed them on to the staff.


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Review from M O (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team are friendly and kind to all the residents and brings patience, good humour and banter to everyday life.
My mother has been in the home for 2 years and regards the carers as her friends, describing them as "wonderful".

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your comments we always try to make every day a fun day in the home.


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Review from E L (Niece of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been at the care home now for a few months and the care he has and is still receiving is fantastic all the staff I have spoken to have been friendly and helpful. If I have a question or a concern they are always happy to help and make sure that my uncle gets everything he needs. Also, the
care home is a friendly and inviting environment.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your observations and comments will be passed on to management and staff.


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Review from H S (Daughter of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Ashgrove House a lovely care home for my Mum to stay at, all the residents are well cared for and looked after by all the staff. I also find the management very good.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your review you comments will be passed to the team.


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Review from A C (Niece of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my brother visit our auntie every week, we are made to feel welcome on every visit. The staff are attentive to both residents and visitors. The staff take patients' safety very seriously, and I feel assured that my auntie is always well cared for and treated with dignity. The rooms are pleasant
and spotlessly clean. We couldn't recommend Ashgrove House highly enough.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your review, I will inform the team of your positive comments.


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Review from Sue A (Daughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an amazing care home. All the staff are friendly and nothing is too much trouble for them. During the recent Euro football, they have even made a separate lounge area to watch the matches so those that do not like football have a choice. They have provided snacks, along with shandy and made
it feel like the residents have gone out to watch the football. I can sleep well knowing that my dad is well looked after and cared for.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your review your comments will be past on to the team.


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Review from Karen B (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care facility, amazing, friendly staff who are always happy to have a conversation and are very supportive.
Mum is always clean, well dressed and is happy.
I haven't commented on the activities because unfortunately they have been between staff, recently a new activity coordinator
has started.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your review we are very pleased you are happy with our service. The new activity coordinator has now started and is doing a fantastic job.


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Review from Jean B (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Ashgrove for just over 1 year now and I cannot fault the home at all. The care and support that my mum has received has been second to none and all the staff are kind, caring and compassionate in everything they do. Not only do the staff care for my mum but also make us a family feel
like it is home from home, when visiting the staff always have a smile on their faces and you can hear laughter throughout the home. The home is always clean and tidy and has no odours. My mum is always treated with dignity and care even though my mum can be quite challenging at times. The meals are all homemade and traditional which is what my mum has always liked. If for any reason my mum doesn't like what is on the menu the kitchen staff are more than happy to make an alternate choice for her. The management team are very approachable and are always very welcoming. I have definitely made the best choice of care home for my mum at Ashgrove House.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your review and comments, they will be passed on to the team.


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Review from Alan B (Son of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my mum is receiving on a daily basis. All the staff have been fantastic with her from day one. She has settled in so well. This has meant complete peace of mind for our family as we know Mum is happy, safe and cared for. Thanks to everyone at the home.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your review, and I will pass on your comments to the team.


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Review from Mark O (Son of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities in the home are high quality and bedrooms are very comfortable but it's the staff and management which really make this home. They put on lots of events in the home and everyone is made to feel very welcome. The staff treat all individual needs and really care for each resident. We looked
at a few homes before we chose this one and it's worth waiting for if you can't get in immediately. You won't find a more caring and fun group of staff to take care of your loved ones.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

The managers and care team will be very pleased to her your positive comments. Thank you,


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Review from Julie M (Daughter of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashgrove House Care Ltd is a lovely, clean, friendly home, and my father has settled very well. He enjoys the interactions with the carers and the activities they do with him, e.g. painting, and he loves the children visiting the home from the local school. His room is very spacious, and his level of
care is second to none - excellent. I would definitely recommend this care provider.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your feedback; we are always looking for ways of improving our care. I will inform the care team of your comments.
Thank you.


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Review from Carole (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been in Ashgrove since July 2020. When our mother went into the home she was very unwell, thankfully we have seen her come on leaps and bounds due to the wonderful nursing care she receives from all of the staff.
the home is bright, clean and it's a pleasure to visit, our mother seems
to be well entertained with all the activities they provide. We are so glad we chose Ashgrove.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your comments and observations of the home, I will pass them on to the team.


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Review from C S (Daughter of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All our family are very happy with my mum's care at Ashgrove. They are very supportive and attentive towards her needs. They keep the family up to date with any issues. Ashgrove is clean and tidy and the staff are amazing and welcoming. Volunteers would help with extra activity support which we feel
would make Ashgrove outstanding.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your kind comments, I will pass them on to the team.


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Review from I R (Son of Resident) published on 2 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother entered Ashgrove initially as a respite patient after leaving Hospital. However, due to the excellent care and attention that she received during her stay, we made enquiries about her becoming a full-time resident, and Ashgrove were able to accommodate with her ongoing long-term care and needs.
Since arriving at Ashgrove we have seen my Mother flourish in her health, well-being and overall general mood. Myself and my family can’t praise Ashgrove enough for the way that the home not only presents itself but the care and attention that we have observed not only for my mother but the consideration that it affords to anyone visiting or residing within this home.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your comments, it always means a lot to hear such positive feedback. I will pass this on to the team.


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Review from Michael M (Son of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we had to make the incredibly difficult decision for my Dad to go into a home due to him having dementia. From the moment he moved into Ashgrove he was extremely well looked after during the 2 years he was there. The management and all the staff were kind, supportive, and professional at
all times with the family and with Dad. The staff take the time to know their residents and the facilities are good with nice rooms. It was my parents' Golden Wedding anniversary while he was in there and they accommodated us to have a little party for them within the home which meant a lot to us. We wouldn’t hesitate in recommending Ashgrove to anyone who finds themselves in the same position as we were. Dad passed away whilst he was in Ashgrove and the staff were so empathetic towards us and it was perfectly clear that they truly care for the residents.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for the review. Your comments will be passed on to the team who work extremely hard. Kind regards.


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Review from J A (Daughter of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Ashgrove House for over three years and during that time Mum has been extremely well looked after by all the staff at Ashgrove who are so very caring, warm, and friendly. When my mum has been unwell the staff have let me know straight away and keep me informed of her welfare.
The staff go the extra mile and I feel they look after the resident's family as well when they have concerns. I am old enough to be a resident myself and I would not hesitate to be looked after by all the staff at Ashgrove. I know I would be very happy there.

Reply from Simon Sumner, Director at Ashgrove House Care Ltd

Thank you for your comments, they are kindly received and I will pass them on to the team. Kind regards.


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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Ashgrove House Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Ashgrove House Care Ltd is calculated as follows: ( (172 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 201 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashgrove House Care Ltd is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Top 20 Care Homes North West England 2023

Recipient: Ashgrove House Care Ltd

Date: Tuesday 28 Feb 2023 More details

Top 20 Care Homes North West England 2022

Recipient: Ashgrove House Care Ltd

Date: Thursday 30 Jun 2022 More details

Rated Excellent OMBC

Recipient: Ashgrove House Care Ltd

Date: Sunday 01 Jan 2017 More details

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Frequently Asked Questions about Ashgrove House Care Ltd

What types of Care is Ashgrove House Care Ltd registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashgrove House Care Ltd provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ashgrove House Care Ltd have?

There are 33 Single Rooms.

What are the Facilities & Services at Ashgrove House Care Ltd?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashgrove House Care Ltd to the centre of Oldham?

2.1 mile(s) as the crow flies, distance by road may be significantly further.