Ashgrove House Care Ltd

72 Butterworth Lane, Chadderton, Oldham OL9 8DX
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9.8 62 Reviews
  • Ashgrove House Care Ltd, Oldham
Ashgrove House in Chadderton is ideally positioned with easy access to Oldham town centre and surrounding areas.

With 32 tastefully decorated bedrooms with the majority having en-suite facilities. Residents are encouraged to personalise their rooms with pictures, trinkets and ornaments.

Ashgrove has two lounges where there is always something going on should residents wish to get involved. Activities play a vital part in the day to day running of Ashgrove, and in addition to singers and entertainers being provided, the home also has various day to day activities provided by the in house activity coordinator.

With a private secure garden for the residents to sit out and enjoy the sun a sensory garden also provides stimulation to many residents.

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Care Provided by Ashgrove House Care Ltd

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Ashgrove House Care Ltd
  • Person in charge
  • Danielle Tilson (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Ashgrove House Care Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £869 – £900
    • Self-Funded Residential Dementia Care £869 – £900
    • RESPITE Self-Funded Residential Care £869 – £900
    • RESPITE Self-Funded Residential Dementia Care £869 – £900

  • fees can vary dependent on care requirement
  • (these prices are only a guideline, please contact Ashgrove House Care Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Ashgrove House don't believe in visiting hours you are welcome to visit the home at any time. Please do however respect meal times.


  • Parking

  • Car park on site


Ashgrove House Care Ltd Reviews (62)

Total of 62, showing 41-60
9.8

Ashgrove House Care Ltd has a Review Score of 9.8 (9.846) out of 10, based on 17 reviews in the last 2 years. Over all time Ashgrove House Care Ltd has 62 reviews.

Overall Experience

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Date Published

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Review from S T (Son-in-law of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always impressed with the quiet and calm atmosphere at Ashgrove House. The staff are always professional and they never appear flustered or lacking control of the residents. More significantly all the residents appear calm, relaxed and content.

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Review from C L (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ashgrove is a very happy and friendly home. It is bright and airy and extremely clean. All residents are treated with dignity and respect by the staff who are lovely, nothing is too much trouble. The staff greet you with a smile and they are always ready to have a laugh with the residents, even though
they are constantly busy. Mum enjoys the food and has made friends at Ashgrove. She can go to her own room whenever she wants and is relaxed in the homely environment. It is also well run.


Please note I do feel all care homes are over-priced but have rated Ashgrove good in value for money in line with the cost at other care homes.


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Review from Brian H (Husband of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and myself are very happy with the care and understanding of my wife's problem and know she is in good hands.

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Review from C H (Son of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home always a nice atmosphere. Staff very friendly, always helpful, Manager excellent. Nothing is too much trouble whatever you ask them. Our mother is well cared for, happy, safe and content where she is. We as a family are all pleased she is getting the best care and help that she needs.

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Review from John K (Son of Resident) published on 4 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard, very friendly staff who are always willing to help and very caring, hardworking and have the patience of saints. Just excellent all round.

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Review from Phillip W (Son of Resident) published on 15 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at number of care homes for my mother who has dementia and walking difficulties, we placed her in the care of Ashgrove House. This is an extremely well run home and the staff are caring and very attentive. The residents appear to be very happy and my mother has settled in extremely well.
She is well looked after and her overall physical condition has improved a lot since she arrived there as she was struggling to look after herself at home.

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Review from Ruth B (Daughter of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is homely and welcoming. Good management, qualified staff all very caring. Food is excellent. Good communication. Excellent facilities.

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Review from G H (Daughter of Resident) published on 31 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring establishment which is well managed and well maintained. Residents' rooms are bright and spacious and staff are always on hand to discuss updates or concerns and to keep you informed.

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Review from Sally W (Daughter-in-law of Resident) published on 30 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the first home we looked at for my mother-in-law and it stood out from all the others that we visited.

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Review from Ian L (Son of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Ashgrove House for 8 years. I am happy with the decision I made to have him cared for by the staff here as the standard of the home is excellent and the staff are very professional in their approach to care. I have no concerns for his welfare, that I have discussed with
a recent visit by a charity organisation.

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Review from Joan M (Friend of Resident) published on 18 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashgrove House is very nice on entering and kept up to a high standard. The furniture and fittings are beautiful.
The staff are very friendly and helpful. They go out of their way for the residents. The food is really good and the lady we visit really looks forward to the meals. There seems to be varied
activities for the residents and always something going on to keep them occupied.

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Review from S B (Daughter of Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum could not get better care or attention than she gets at this care home.
Her room is very pleasant and well cared for and the home is a pleasant place to visit due to the excellent staff.

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Review from Sue L (Daughter of Resident) published on 29 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a friendly homely atmosphere at Ashgrove House. The staff are very attentive and caring and quickly respond to residents needs. However, they also maintain a sense of humour which the residents enjoy and respond to. The housekeeping, kitchen staff and events manager also contribute greatly
to making Ashgrove House a good place to be.
Whenever my parent has had need of medical attention it has been sorted out promptly and successfully by the manager.
I feel really relaxed about my parent living there. I have visited many care homes whilst doing my voluntary work I cannot speak for all of them I would definitely rate Ashgrove as one of the best.

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Review from Joan H (Friend of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home every week and have always found the staff on hand to carry out their duties, which they do in a caring, friendly manner where appropriate with a sense of humour, making it a happy place to be.


I can't comment on the food because I haven't been there at meal times or value for money

as I am not involved.


From the treatment my friend's dad receives I would be happy for someone I knew to reside in the home. The staff do an excellent job.


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Review from Edith W (Stepdaughter of Resident) published on 21 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are fantastic.
Nothing is too much trouble for them, they are all very welcoming and the atmosphere is always very happy.
The home itself is very clean and the rooms are kept lovely.
I feel very much part of the family when I go and my family member is always happy.
A brilliant
choice and I would recommend it to anyone.

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Review from P F (Son of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home for my dad is very good. The care he gets is superb. The food is spot on and most of all my dad likes it.

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Review from Jean S (Daughter of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mum and I feel part of a big family. I find all of the staff at Ashgrove House easy to approach and willing to help in any way they can. Any problems that my mum has had, have been dealt with care and understanding. Even when the staff are very busy and under pressure, it is never passed on
to the residents or their families. I am glad to have found this happy care home for my mum.

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Review from Vera H (Sister of Resident) published on 4 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are really good with all the residents and visitors.

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Review from R K (Son of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good and welcoming.

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Review from M C (Daughter of Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From day one to present, I can honestly say that mum is happy and content, which means that I am happy. The staff are friendly and efficient, and they treat the residents with the upmost respect. All in all a good place to be. The food is good and they are rated as Five (hygiene)

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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Ashgrove House Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Ashgrove House Care Ltd is calculated as follows: ( (172 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 201 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashgrove House Care Ltd is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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