Avonleigh Gardens

Clyde Street, Oldham OL1 4HT
Submit a Review
9.9 97 Reviews
  • Avonleigh Gardens, Oldham
Avonleigh Gardens Care Home is thoughtfully designed to promote the independence and dignity of its residents.

Located within beautifully landscaped gardens near the vibrant town of Oldham, the home is just a short distance from Manchester City Centre, with convenient access via the motorway. Avonleigh Gardens accommodates up to 59 residents and provides tailored care for a range of needs, including learning and physical disabilities as well as dementia care.

The home is divided into four wings, each featuring its own kitchen to foster a comfortable and homely atmosphere for everyone.

Show Avonleigh Gardens on the Map

Care Provided by Avonleigh Gardens

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Bowers (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Avonleigh Gardens

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £929
    • Self-Funded Residential Dementia Care from £1,078
  • (these prices are only a guideline, please contact Avonleigh Gardens to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Visitor parking is conveniently located at the front of the home.


Avonleigh Gardens Reviews (97)

Total of 97, showing 61-80
9.9

Avonleigh Gardens has a Review Score of 9.9 (9.923) out of 10, based on 24 reviews in the last 2 years. Over all time Avonleigh Gardens has 97 reviews.

Overall Experience

  • 82
  • 14
  • 1
  • 0
  • 0

Date Published

97
10
14
24
73

Review from Sharon M (Regular Volunteer) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home weekly for an hour each visit with my PAT dog Erica. On every occasion I have attended, I have found the home to be exceptionally clean and organised. All residents are content and the majority are excited to see Erica. It is a pleasure to attend such an outstanding residential home.
Both myself and my dog are made to feel very welcome and appreciated.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

I can’t thank you enough for the lovely review you have written about Avonleigh Gardens. So many of the residents in the home used to have animals, most of which were dogs. It's so lovely that we have you and Erica that come into the home and I know it really does make the residents smile. It's also nice to hear that you are made to feel welcome when you come into the home. I will of course share this with the staff in the home. Once again thank you for your time which we value so much.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vicky P (Daughter of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Avonleigh Gardens is a lovely place. My mum has been here for several years. The staff are just amazing, generally, care for all the people living there. It's a lovely atmosphere, it's like a big happy family. I just feel at ease knowing my mum is cared for.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

Thank you so much for taking the time to write a review for Avonleigh. It always tugs the heart when you read that family members feel at ease and know their loved ones are being looked after. Going to live in a care home is such a huge decision and finding the right one can be so hard. I'm pleased to hear that your mum has been in the home for several years and is happy.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise H (Niece of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Avonleigh Gardens to care for family members. The staff are very friendly, it's like one big family. I am overwhelmed with all the staff who go out of their way to help others, always a happy bunch.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

Thank you so much for your review. I will share this with the staff in the home. I have said on many occasions how I also feel Avonleigh is like one big family. I know when I visit the staff are always so lovely and the atmosphere in the home is that of a ‘home’.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Avonleigh are very friendly and caring providing my mum with the very best quality of care. They are very dedicated and have looked after all her needs during the last eight years. I feel that we chose well in placing mum here as the staff have continued to make her comfortable whilst maintaining
her dignity when attending to her increasing needs due to her illness. I would not hesitate in recommending Avonleigh Gardens.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

I can not thank you enough for the review you have sent in regarding Avonleigh Gardens. I will share this with the staff. It's so nice to hear from relatives and the comments you have written in the review will touch all the staff. I visit the home on a regular basis and I know what a dedicated team they are and the quality of care they deliver to the residents. I know your mum has been with us a long time now and she is loved by the staff. Once again thank you for taking the time to write such a lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen L (Daughter of Resident) published on 24 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Avonleigh Gardens and all its staff are amazing the care and dignity they show to my mum and the residents go above and beyond everyone is treated like extended family you're greeted by smiling carers and staff who always make you feel welcome. My mum came in having to be hoisted due to limited eyesight
and fear and weeks of not walking, all the staff worked hard and got her back on her feet and walking confidently again which took time and patience in a busy environment. My Mum thoroughly enjoys music therapy and the various activities in the week. The cook makes lovely meals that she really enjoys and the little treats between. Her room is beautiful and always spotless and her clothes always washed/ironed and organised nicely. My mum as her own appointed key worker who is lovely and this stops miscommunication. I visit my Mum regularly and see how hard everybody works to keep this a wonderful care home I leave with peace of mind knowing she is getting the best care surrounded by lovely people. Thank you.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

Thank you for your amazing comments. All the staff at Avonleigh Gardens are all so pleased at how far your mum has come on in such a short space of time.
I’m really pleased you leave the home with peace of mind knowing your mum is being cared for.
The staff do work hard ensuring excellent person-centred care is delivered. I will ensure your lovely comments are passed onto them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean B (Daughter of Resident) published on 17 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose this care home for my mother as my father had been a resident at this care home some years previously. Our experiences had always been positive and it was reassuring to see that a number of staff who had cared for my father were still working at the home and remembered us. My mother is very
happy at the home, she often says how well she is looked after and we all have a very good relationship with the staff who are kind, patient and caring. Visiting is a pleasure.
Staff keep us up to date with what Mum has been up to between visits and the state of her health and well-being. She is always clean and tidy and enjoys her visits to the in-house hair salon. The entertainment programme is fun and varied and much enjoyed by the residents.
Knowing that Mum is a resident at Avonleigh gives me peace of mind. She is happy and I am happy.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

Thank you so much for taking the time to write this review. I know how hard it is when a person needs to come into a care home, so reading that knowing your mum is here gave you peace of mind brought a lump to my throat. We strive to make Avonleigh a care home that really is a ‘home’; where residents can be themselves, have their own space and also have the opportunity to join in activities if they feel like it. I will look forward to sharing this lovely review with all the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V R (Sister of Resident) published on 17 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been regularly visiting my sister in the dementia unit at Avonleigh Gardens for almost a year.
Yes, I have ticked all the boxes with a high score and that's good. However, what makes all the difference to me is the staff - how they interact with each other - I'm impressed by their camaraderie,
their support of each other and have not picked up on any negativity (except maybe the "paperwork" side of their job!) To me, if the staff work well together and respect each other then that will work well for our family members who are in their care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen H (Daughter of Resident) published on 9 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are kind and friendly. Nothing is too much trouble for them. Mum has been in Avonleigh Gardens for six years since my father died. We couldn’t have chosen a better place for her.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

What a lovely review. I have been speaking to the staff in the home today and it's very apparent how much your mum is loved. I know the staff in the home will be thrilled with the review. When I visit the home the atmosphere is always a happy one and the staff I meet show kindness in all they do. Thank you again for your lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda S (Niece of Resident) published on 22 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt lived at Avonleigh Gardens for 5 years. The care staff go above and beyond, nothing is to much trouble. I always felt at ease whenever I visited and left. My aunt thrived after just months of living there. Lovely home with lovely staff members.

Reply from Tina Riley, Home Manager at Avonleigh Gardens

Thank you so much for your wonderful review. Your aunt was a much loved resident and is truly missed. I will pass on your comments to the staff; they do work so hard and provide such lovely care and I know that they will truly appreciate your kind words. I'm really pleased that when you visited the home you were made to feel welcome. At Avonleigh Gardens we strive to be there for the relatives as much as we are there for the residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley Anne G (Daughter of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Avonleigh Gardens to be very secure and a lovely place to live for my mum for two weeks. No smells when you enter. Spotless and clean in the passages and rooms. Lovely, friendly staff and very helpful. The food was super and again nothing is too much trouble. Thank goodness for Avonleigh Gardens.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Daughter of Resident) published on 13 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Avonleigh for over 3 years and I have always been very happy with the home. During a recent period of illness Mum was admitted to hospital and on her return to Avonleigh the entire staff team, including chefs and domestics, have delivered a first class service demonstrating
excellent care, skills and compassion. The staff team have kept me informed at all times and I would like to offer my thanks and praise for treating Mum, and our family, with love and dignity at this time. Well done to the whole team!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn W (Daughter of Resident) published on 28 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only at Avonleigh Gardens for a short time but the care they showed my dad was brilliant. I can't thank the staff enough for the compassion they showed me when I was at my lowest.
I would not hesitate in recommending Avonleigh Gardens from management to cleaning staff they are a fantastic
team.

Reply from Tina Riley, Home Manager at Avonleigh Gardens

Thank you for all your amazing comments and recommendations. All the staff members pride themselves on being part of one team and I will certainly share your lovely words with them all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia G (Daughter of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting my father I find all the staff without exception to be caring and helpful both to my father and myself. As I reside in Australia I telephone and speak with my father and staff on a weekly basis. The staff are empathetic. My father is now on end of life care and I can't praise the staff high
enough. Thank you Avonleigh Gardens for caring.

Reply from Tina Riley, Home Manager at Avonleigh Gardens

Thank you for your kind review especially at what must be a very emotional time for yourself. We at Avonleigh Gardens deliver excellent person-centred care especially at the end of life stages and I am glad you had the opportunity to witness this yourself especially as you travelled all the way from Australia. I am glad this was comforting for you, I will pass your lovely comments on to all the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie R (Daughter of Resident) published on 11 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum was in Avonleigh Gardens for just over two years. The staff could not have been more caring, especially at the end to both my Mum, her family and visitors. The kitchen staff did their best to encourage her to eat and all her needs were met both socially and personally. She was happy and settled
there, which was a great relief to me. We could visit any time and made welcome, given updates by staff even before she was ill.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret B (Daughter of Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Avonleigh Gardens was my care home of choice for my mother, having been acquainted with the home for many years while working in NHS Primary Care. The standard of care when Mum was mobile was excellent and even more so now she is bed-ridden. She is cared for very well and everything is done to make
her as comfortable as she can be given her current situation. Skincare is exceptional.
The home now has a new and very experienced manager whom I met at an introductory meeting yesterday. Her long-term vision for the home is to make it the best it can be and I have every confidence she will achieve her goal. I know my mother is in safe, caring hands which is reassuring for me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley S (Daughter-in-law of Resident) published on 16 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and caring and very understanding of residents' needs and nothing is too much trouble for them either in the care of the residents or the support of the families. A wonderful home with equally wonderful caring staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathleen C (Daughter of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are kind and respectful to residents but my mum was often on her own in her bedroom for long hours. She couldn't remember where other rooms were. If I took her to the lounge, there would only be 4/5 people there and no one spoke to her. She did not receive regular bathing as she refused, (it was
too much trouble for her but I think more pressure should be exerted). The day before she died, her fingernails were very long and filthy, so I cut them. My mother was totally blind and I don't think staff were used to dealing with this.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

I would like to thank you for the review for Avonleigh Gardens but I am so sorry you felt the care was only satisfactory and that it would be unlikely that you would recommend the home.
We have truly lovely memories of your Mum and she is very much missed by the staff in the home.
We are not able to force residents to take baths and showers and have to respect their choice and decision. I can see however that she was supported daily with her personal care. I'm sorry you found your Mother's nails in a terrible state. I know the staff in the home take nail care very seriously and I will be looking at this when I visit the care home.
I am also sorry that very few residents would sit and talk to your Mother. Sadly a lot of the residents have dementia and many of them do struggle to communicate well. I am pleased to see that she did seem to enjoy the church services.
I would like to thank you for the card you sent to the staff in the home in January and your lovely words have been passed to the care staff and kitchen staff.
If you would like to discuss any of the information in this response please do not hesitate to contact us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara G (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, aged 97, thought Avonleigh was wonderful. Plenty of space, staff on hand when necessary, warm and comfortable. Meals really good especially breakfast choices. Staff very caring and helpful. They didn't 'talk down' to residents they were also very welcoming to the guests/visitors. Well done
Avonleigh, Mum will be very happy to go there again anytime for respite care. The carers told her they would be very happy to see her again which in turn made her and myself very happy to know that.

Reply from Joanne Kelly, Home Manager at Avonleigh Gardens

Thank you for your lovely review and kind words about Avonleigh Gardens and the staff and environment.


I will ensure that your comments are relayed to the staff. We enjoyed the time your mother spent with us and would welcome her back to Avonleigh for respite pending availability.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janette P (Friend of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care was excellent. All the staff couldn't do more to make you feel at home and that includes visitors and the volunteers were second to none. I cannot praise this care home enough. I have already recommended Avonleigh Gardens to everyone I know and I will always consider the staff as
friends and if ever I need a care home it will be Avonleigh Gardens.

Reply from Joanne Kelly, Home Manager at Avonleigh Gardens

Hi Janette, thank you for your lovely review and kind words about Avonleigh Gardens. I will ensure your comments are relayed back to the staff.
I hope everything has worked out well for your friend.
Kind regards, Joanne and all the staff at Avonleigh Gardens.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vivienne M (Daughter of Resident) published on 23 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum stayed in Avonleigh Gardens for three weeks respite. During her stay, the staff have been very friendly and helpful. Her room was lovely, large and had a great adapted en-suite. The meals were very nice and Mum enjoyed the company of the people that she met. I would recommend Avonleigh Gardens
in the future.

Reply from Joanne Kelly, Manager at Avonleigh Gardens

Hi Vivienne,
Thank you for your lovely review and kind words about Avonleigh Gardens. I will ensure your comments are fed back to the staff.


Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.923)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Avonleigh Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Avonleigh Gardens is calculated as follows: ( (268 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 287 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avonleigh Gardens is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Rachel

Rachel Bowers

Job Title: Home Manager at Avonleigh Gardens

Welcome to Avonleigh Gardens, where we are dedicated to creating a warm, supportive and homely environment for our residents.