Firs Hall

Firs Avenue, Oldham Road, Failsworth, Manchester M35 0BL
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7 Reviews
  • Firs Hall, Manchester
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Care Provided by Firs Hall

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 31 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Helen Hayes (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Firs Hall Reviews (7)

Over all time Firs Hall has 7 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 1
  • 1

Date Published

7
0
0
0
7

Review from H L (Son of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad enjoyed this home very much during his stay in the home the staff we welcoming and friendly and always ready to help. The manager was always available and the food was outstanding. I would strongly recommend that home!

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Review from M S (Respite Resident) published on 18 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Previously had my family member stay at Firs Hall on 2 weeks respite. This was quite daunting as it was something we have never done and did not know what to expect. Beautiful building. We were so worried if this was the best thing to be doing,
And we couldn’t have picked a better place to be. The
staff work extremely hard, and carers go above and beyond. Nothing was ever any trouble. Our faith in humanity has been restored. All staff are hands-on from the cleaners to the manager. There were plenty of choices for meals, and the homemade cakes were according to my family member delicious. We will definitely be going back.

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Review from Denise E (Daughter of Resident) published on 12 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I'm not sure how I'm supposed to write an honest review if I have to adhere to the restrictions above. I would not recommend this nursing home as I cannot believe how it achieved a good outcome. Thankfully my mum is now home, gaining weight, having her medication at the right time. Staff work hard,
they have to as it is evident that more staff are needed. Such a shame that I can't heap praise on two staff in particular but hopefully they know who they are.

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Review from Sandra R (Sister of Resident) published on 15 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is living at Firs Hall and I couldn't ask for a better place for her to live.
The staff are great really friendly and welcoming. I know everyone on a first name basis and when I visit I don't feel like a visitor but I feel like part of the family. The staff are so caring and patient.
I
would definitely recommend Firs Hall to anyone that needed to go into a home. It's a great home.

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Review from Pete B (Relative of Resident) published on 23 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was staying at Firs Hall on respite care at first I was very unsure what to expect but my fears were soon put aside the staff are really friendly and welcoming which made it easier for myself. My relative (uncle) was treated with respect and dignity and more importantly, he really enjoyed
his stay there. The management was great really put my mind at ease about the whole situation. My uncle's room was nicely decorated and was always clean in fact the whole home was clean. The food was really appetizing and I witnessed the chef going around all the residents asking what they would like for lunch .whilst I was visiting Firs Hall they had recently built their own pub in the home this was a big hit with the residents they looked like they were having fun.
My overall thoughts of Firs Hall is that it felt like one big family everyone was involved with my uncle's care from management to the domestics.

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Review from jaqueline H (Resident) published on 4 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to stay at Firs Hall in March not knowing what to expect. After 2 weeks I settled in and found staff to be helpful, polite and pleasant including the manageress who is always approachable. The home is lovely and clean and there is our own pub where we can go whenever we want. I am now fighting
to stay at Firs Hall and would recommend this residential home to anyone.

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Review from Tina A (Daughter of Resident) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This care home is one of worst I have seen. It’s dirty, old and dated, especially the room which wasn’t even adapted properly for elderly residents. Luckily Mum only had to stay one night and that was enough to traumatise her.
She said after I left her, the night time staff were rude to her and left
her for extremely long periods of time even though she pressed her buzzer for help getting out of a very low chair to visit the toilet, which didn’t have any handrails on.
The food she received was also very poor, dry crackers with small pieces of cheese and a bowl of cold soup for tea.
This is one care home that would definitely benefit from modernising and to be specially adapted for the residents' needs as in its present state, it’s not up to standard.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Firs Hall

What types of Care is Firs Hall registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Firs Hall provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Firs Hall have?

There are 21 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Firs Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Firs Hall to the centre of Manchester?

4.0 mile(s) as the crow flies, distance by road may be significantly further.