Franklin House

4 Franklin Street, Oldham OL1 2DP
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21 Reviews
  • Franklin House, Oldham
Franklin House is a privately owned home situated on the fringe of Oldham Town centre. The services can cater for both male and females and specialise in caring for people with Dementia, while offering long term and respite care. The home offers spacious single room accommodation all at ground level. All rooms have en-suite facilities. There is a large enclosed paved courtyard in the centre of the home with raised flower beds and a summer house. The philosophy is to look after residents in the best possible way in a home from home environment, creating a lively, stimulating atmosphere. Family and friends are always welcome and will be actively involved in the care philosophy as much or as little as they wish. Activities take place every day and residents are encouraged to participate to their own ability.

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Care Provided by Franklin House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lynette Mellor (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 1

Funding & Fees Guide for Franklin House

  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £850
  • (these prices are only a guideline, please contact Franklin House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Franklin House Reviews (21)

Total of 21, showing 1-20

Over all time Franklin House has 21 reviews.

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  • 9
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Review from Janet F (Daughter-in-law of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was taken into Franklin House because he could no longer look after himself.
What a brilliant place. He was well looked after. Clean and very friendly. Not only did they help him but also took time out to help us. Every time we visited him, he would always say he liked it in there.
All the staff are hard-working and friendly.

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Review from Marion W (Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I moved into Franklin House in 2012. The staff are excellent. The home is very friendly, the entertainment is fantastic, we always have a good time and a sing-along.


The staff take me out when I want to go for a curry. I would not want to live anywhere else.


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Review from K T (Granddaughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Food could be more varied. Carers are friendly, caring and value dignity. Management is approachable and helpful. Nail care could be improved. Franklin House is very good at providing activities of different varieties for stimulation and social.

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Review from S T (Daughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents have, on separate occasions, been residents here. The manager and her staff are brilliant with all the residents and are friendly and helpful with the relatives. It is always clean and tidy as are the residents. Mum has settled in really well and I am relieved that she is being looked
after, well fed and made to feel relaxed at all times. Nothing is too much trouble. They do all they can to help. I would certainly recommend it to anyone who needs care.

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Review from Irene B (Resident) published on 14 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice home. Friendly environment and clean. Always somebody around if you need to talk.

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Review from David H (Son of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Franklin House for eight years and in all that time she was treated with the utmost respect and made to feel that it was her real home. I would have no hesitation in recommending Franklin House to anyone looking for a safe clean place for a member of their family.

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Review from Christine H (Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident of Franklin House for 6 months on admission I was unkempt, bewildered and treated all with suspicion. Within a couple of days through the attitude of the carers, I felt settled in. The staff were courteous, friendly and treated me with respect. All routines and procedures were
explained to me clearly. The rooms were clean and tidy and the food was healthy. I have thrived due to the caring nature of all the workers and I thank them from the bottom of my heart.

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Review from Jacqueline W (Daughter of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Franklin House from May 2014 to October 2017 and her needs changed during this time. Franklin House was always able to manage mum's needs and went out of their way to do so even when her care became complex. The staff were kind, friendly, helpful, caring and supportive. They were
very well trained and supported by the fantastic manager and deputy manager. Every challenge they faced was met with a sense of humour and a genuine wish to help.

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Review from Ann B (Niece of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relation has been at Franklin House for almost six years and I can honestly say, she is well cared for. This gives me peace of mind because I know if there is anything out of the ordinary with her, they will be in contact with me. If she could speak, I think she would say that she is settled there.
Both management and staff are very efficient.

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Review from Garry P (Son of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the place and all the staff treat the residents with dignity. The management also let you know if you need money to have her hair done.
Overall, I would be most likely to recommend the place to friends and it is also value for money.

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Review from S C (Son of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for ten years and for the last four years has suffered from severe dementia and has been bed bound. No communication is possible. Throughout, her care has been very good/excellent.
The premises are quite old-fashioned and furniture and decorations need upgrading but care
is the key and there are no complaints on this score. The home has very recently changed ownership and it needs to be seen that standards are kept up given this.

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Review from Mike S (Son of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treated with dignity and love during the whole time that my lovely mum was a resident there. The staff became like members of our extended family and really cared for mum. Made her laugh and more importantly, kept her warm, safe and happy.
I would recommend the home even though my mum has now passed
away, says it all really.

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Review from D H (Brother of Resident) published on 12 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been involved with Franklin House since my mother in law was placed there as a resident in December 2014. in November 2015 my aunt (mother in law's sister) was also placed here, both suffering from dementia.
Staff treated them and us like members of their family.
Franklin House is not only
a care home, it is a home that cares.
My mother in law passed away in April 2016 and my aunt in June 2017, 96 and 95 respectively. They were treated with absolute dignity and cared for until the very last moments of their lives and we were treated with compassion and understanding.
I and my husband still visit the home to see staff and residents and are treated like part of a happy family.

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Review from Val C (Daughter of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over 12 months. During her time at Franklin House, she has been well looked after.
The staff are caring and give an exceptional service in caring for residents. I hope the new owners will also continue to provide as good as care.

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Review from J C (Daughter of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I was very satisfied with the care my mother received. The staff were friendly, patient and worked very hard, sometimes under enormous pressure.
The home was clean and my mother was always treated with dignity and respect. As she became more ill, her needs changed and the staff looked after
her well, sometimes in very difficult circumstances.
I would not hesitate to recommend.

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Review from Marlene L (Sister of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my brother has received at the home is extremely good, all the staff are very efficient, helpful and motivated.
It is also very clean and the food is of a very good standard.
Also, it is nice to be able to take him in the garden for some fresh air and a chat.
I would be happy to recommend
this care home to anyone.

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Review from Ingrid C (Daughter-in-law of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law was a resident, he passed away in October 2017, the staff and management here are excellent, providing exceptional standards of care and support, not just to residents but also family. I would recommend Franklin House to others. Since my father-in-law passed away, I also volunteer on
a monthly basis.

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Review from Kevin S (Son of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my mother having to go into a home, I was very apprehensive about nursing homes, but I can honestly say Franklin House and staff and management have really changed the way I view nursing homes. This is a great home and we are very lucky. Mother has come on a great deal since she went in there only
hope the new owners don't change too many things.

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Review from Carol B (Daughter of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Franklin House is an excellent care home and the carers, management and all staff treat the residents with love and respect. It is a 'family' unit with the emphasis on top rate care, understanding of patient's mental and physical needs and provides a friendly, cheerful atmosphere in which the residents
live.
Good humour from all the staff is key to lots of smiles and happiness from the residents. Entertainment is varied and enjoyed by all residents.
Activities are plentiful for the more able-bodied and excursions are varied.
I cannot praise enough all who work at Franklin House.

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Review from V C (Daughter of Resident) published on 19 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Franklin House is a very friendly care home based in Oldham. My dad is currently there, he seems much better and has thrived since going in the care home. He is much happier and looks well. My dad is happier around people and on the 4th April there was a singer performer. He was absolutely brilliant.
He interacted with the residents and they were all singing and clapping and making them laugh, he was very entertaining. I have not seen my dad as happy for a long time.

Reply from sarah horsfield, manager at Franklin House

Thank you very much for your lovely comments. These will be passed on to the rest of the team.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

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Lynette Mellor

Job Title: Registered Care Manager

Joined: 2022

Lynette is the registered care manager for Franklin House.


She has a wealth of experience in the care sector and has managed various care homes.


Frequently Asked Questions about Franklin House

What types of Care is Franklin House registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Franklin House provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Franklin House have?

There are 40 Single Rooms.

What are the Facilities & Services at Franklin House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Franklin House to the centre of Oldham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.