Laburnum House Care Centre

Laburnum Avenue, Shaw, Oldham OL2 8RS
Submit a Review
9.8 91 Reviews
  • Laburnum House Care Centre, Oldham
Laburnum House is a residential care home located in Shaw, Oldham, that offers exceptional care for both long-term and respite stays.

They understand that every resident has their own personal requirements, which is why they make a point of tailoring the nature of healthcare they provide to meet their individual needs. Laburnum House's support team takes a holistic approach to care, placing just as much emphasis on mental wellbeing as they do physical health.

Laburnum employs a general manager, a deputy manager, senior team leaders, care assistants, chefs and kitchen staff, maintenance and housekeeping – all of whom are at your disposal whenever needed. Each member of staff at Laburnum is carefully screened and hand-picked in line with Bloomcare’s core values.

Feel free to get in touch if you have any questions, or if you’d like to arrange a visit to the home. Laburnum also offers virtual viewings online, just let them know when works best for you and they’d be happy to arrange a guided tour!

Show Laburnum House Care Centre on the Map

Care Provided by Laburnum House Care Centre

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Edelyn Napa (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for Laburnum House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £872 – £1,046
    • Self-Funded Residential Dementia Care £917 – £1,100
    • RESPITE Self-Funded Residential Care £1,047 – £1,256
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,320
  • (these prices are only a guideline, please contact Laburnum House Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free limited car parking on site.


Laburnum House Care Centre Reviews (91)

Total of 91, showing 21-40
9.8

Laburnum House Care Centre has a Review Score of 9.8 (9.833) out of 10, based on 38 reviews in the last 2 years. Over all time Laburnum House Care Centre has 91 reviews.

Overall Experience

  • 74
  • 15
  • 1
  • 0
  • 1

Date Published

91
17
25
38
53

Review from Carol B (Daughter of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad looks healthier, he's happier and he is more active at Laburnum House than she was at home. I've felt comfortable leaving Dad in their care right from the offset. The team are fantastic and this really shone through at the recent BBQ, even when the off-duty staff helped to make sure the residents
were safe and looked after. The feedback given is listened to and actioned quickly as everyone cares about being the best they can be. I'm glad we were able to get Dad a place at Laburnum House and I'm grateful for the care and respect they show Dad.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you so much for your review it's very much appreciated. We are happy you're happy with our service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen G (Daughter of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my mum constantly refused 24-hour care until the age of 99, she only spent 5 months here last year until she died in August 2023. During that time she was cared for by the most amazing team of people anyone could wish for. The compassion, kindness, gentleness and love they showed her and myself was
outstanding. I have continued to visit as often as I can which is a testament to the high regard I have for the people who work tirelessly to give quality of life to their residents.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for your wonderful review and it's lovely seeing you visiting us even if your mum is no longer with us. I will share this review with my entire team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen R (Daughter of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Laburnum House for over 2 years. I am very happy with the way she is looked after. The staff are very friendly and caring and their approach to my mum and other residents is excellent. My mum is happy here and I couldn't ask for anything else.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for your positive and moral-boosting comments. Rest assured that we will do our best to continue the best practice and best care for our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Laburnum is an excellent care home. All staff and management are very caring. My mum was in Laburnum for 4 years. Dad has been there for 4 years up to now. Would not hesitate to recommend it.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for a very positive response and for your support. I will share these comments with the entire team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Allan K (Son of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who has dementia, has now been a resident at Laburnum for almost 6 years. Not once have I ever had any issues or concerns with the love and care she has received over this time. She is treated with respect and dignity which I put down to all the staff at the home, from admin, care (day and
night), domestic and kitchen staff. Mum has always been happy and even with her worsening condition she still smiles at the staff and seems very content at the home. This is extremely reassuring for me and I cannot praise them enough.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for taking time to share your experience and we are delighted to hear how well your mother is cared for by our team. We will share your feedback, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J K (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Laburnum House is excellent all the staff are friendly, helpful, and very supportive to all our family. The manager is approachable when needed. The home is very clean and well-kept. The furniture in some rooms is dated but the care is the most important. We are always greeted with a smile
and the food is varied and a great standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Harold S (Son of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother continues to be happy at Laburnum House, praising the caring attitude of the staff and the standard of food. There have been some medical issues which Laburnum House has made every effort to resolve, in particular her poor sleep pattern. She has had a few falls in spite of the vigilance of
staff, but luckily has not sustained any real injury and has been taken to hospital if there are any worries about the after-effects. Our only real criticism is the lack of activities for residents and the lack of stimulation as a result.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David P (Son of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very well cared for during a period of ill health and is now sitting up and very comfortable.
The care she receives at Laburnum House is top quality!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Matthew C (Grandson of Resident) published on 11 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were always incredibly supportive and responsive throughout my grand nearly two years at Laburnum House. My gran always wanted quite a lot of attention and has major physical health and anxiety issues. Nevertheless, she remained highly complimentary of you all throughout! This was quite an achievement
because she has been known to express concerns previously! When my gran's needs increased, staff and team leaders found extra time and energy to get her through. Thank you.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for your positive and very uplifting comments. I am really glad that your gran was happy with the care and support that she received from us. It is our aim to ensure that we always put the health and well-being of our residents as a top priority. I will share your comments with my entire team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Niece of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is well looked after, enjoyed the visit of school children singing before I came. The manager has been so helpful and accommodating in a change of circumstances. There's a lovely atmosphere even though some residents are challenging and I'm impressed with the interaction between staff and residents.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for your kind feedback. I will share this with our entire team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle V (Daughter of Resident) published on 26 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Laburnum House for two years, and throughout that time, we have been extremely happy with the care and support he receives. Communication is excellent, and we are kept fully informed. All staff are professional and caring and always welcome us with a smile when we visit.
They are knowledgeable and understanding of Dad's needs, and we always feel that they know him well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P W (Brother of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff to be very helpful and caring towards my sister. Nothing ever seems too much trouble and they are always keen to give me an update on my sister. I have noticed a huge difference in my sister since she came to Laburnum House. She is a lot happier than I have seen her for
a long time. This is down to the care she is receiving. Thank you so much all at Laburnum House.

Reply from Llewellyn Ramos, Co-Ceo at Laburnum House Care Centre

We truly appreciate your heartfelt review! It warms our hearts to hear about the positive impact Laburnum House has had on your sister and your family. Our dedicated staff strives to create a supportive and caring environment for all our residents, and it's wonderful to know that your sister is experiencing the happiness she deserves.
We understand the importance of keeping families informed, and we're delighted that you feel well-supported with regular updates.
Seeing a positive change in your sister's well-being is the ultimate reward for our efforts. We're grateful for the trust you've placed in Laburnum House, and we remain committed to maintaining the high standard of care that has made a difference in your sister's life.
Thank you for taking the time to share your experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care at Laburnum House. The staff go above and beyond in their care of Dad.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for your feedback, we are glad that you and your dad have had a positive experience, we will share this with our entire team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Daughter of Resident) published on 6 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very anxious about moving Dad into a care home but the staff made the transition much easier. Nothing was too much trouble and they have time to talk to me about Dad. He looks much better and has put weight on due to being cared for properly. It would be nice if there were more 1:1 interactions
with him, playing cards and dominoes etc. But I do understand staff are busy with residents whose medical needs are much greater. It's nice that the time that I now spend with Dad is focused on him rather than being the day-to-day tasks that needed doing such as cleaning and shopping!

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for your very positive feedback, we are glad that you had a very good experience with the care that we provided to your dad.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Niece of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has settled well and it is such a relief to know she is safe and well looked after. There is a lovely atmosphere and staff treat all residents with respect.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for the wonderful feedback. I am glad that you and your auntie have had a positive experience. I will share this with my entire team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B A (Sister of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean and well-kept home, find all staff friendly and helpful.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for taking time to share your positive experience and feedback regarding our service, rest assured that we will continue to give the best possible care to our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F T (Friend of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for your kind feedback, I will share this to our fantastic and dedicated team. I am glad to hear you have a great and positive experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L L (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Friendly staff could not ask for a better care home.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for the wonderful review and feedback, I am glad that you and your mum had a very positive experience, I will share this with my team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V H (Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the staff, also the rooms are kept clean and relatives are called to come when they like. I like most meals just a few I don't like. Overall I would not live anywhere else. (Grand)

Reply from Emma Willoughby, Regional manager at Laburnum House Care Centre

Thank you for the positive feedback and we will be more than happy to sit and discuss any changes/recommendations to the menu.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well pleased.
Happy and friendly.
Looked after.
No complaints.

Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for taking the time to give us your views regarding your care. Rest assured, we will do our utmost best to give you the right and best care you need. I will share this review with the entire team. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Laburnum House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Laburnum House Care Centre is calculated as follows: ( (390 Excellents x 5) + (52 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 454 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Laburnum House Care Centre is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Edelyn

Edelyn Napa

Job Title: General Manager

Joined: 2005

Edelyn was born and raised in the Philippines and the first industry she worked in was worlds away from care work too. Initially training and working in chemical engineering, Edelyn eventually found work as a production manager before training as an ISO auditor for eleven years.


But it wasn’t until 2004 that she found her true calling, when she decided to begin studying basic nursing in preparation for a move to the UK.


The Bloomcare family was excited to be able to welcome Edelyn in May 2005. The work came naturally to Edelyn and she soon began to climb the management ladder, eventually being chosen to manage the first Bloomcare home that we opened in Greater Manchester: Laburnum House. This was a huge responsibility and one that we felt we could only trust to Edelyn.


With our support, Edelyn has worked through various NVQ qualifications, and her wealth and variety of past experience has gifted her with the ability to communicate effectively with all kinds of people, as well as providing her with an indispensable set of leadership skills. All of these traits are central to the way that she runs Laburnum House. Everything that Edelyn and her staff do is carried out with the single goal of providing her residents with the highest level of bespoke care, with a focus on promoting independence, fostering healthy friendships, and retaining quality of life.