Laburnum House Care Centre

Laburnum Avenue, Shaw, Oldham OL2 8RS
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9.8 91 Reviews
  • Laburnum House Care Centre, Oldham
Laburnum House is a residential care home located in Shaw, Oldham, that offers exceptional care for both long-term and respite stays.

They understand that every resident has their own personal requirements, which is why they make a point of tailoring the nature of healthcare they provide to meet their individual needs. Laburnum House's support team takes a holistic approach to care, placing just as much emphasis on mental wellbeing as they do physical health.

Laburnum employs a general manager, a deputy manager, senior team leaders, care assistants, chefs and kitchen staff, maintenance and housekeeping – all of whom are at your disposal whenever needed. Each member of staff at Laburnum is carefully screened and hand-picked in line with Bloomcare’s core values.

Feel free to get in touch if you have any questions, or if you’d like to arrange a visit to the home. Laburnum also offers virtual viewings online, just let them know when works best for you and they’d be happy to arrange a guided tour!

Care Provided by Laburnum House Care Centre

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Edelyn Napa (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for Laburnum House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £872 – £1,046
    • Self-Funded Residential Dementia Care £917 – £1,100
    • RESPITE Self-Funded Residential Care £1,047 – £1,256
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,320
  • (these prices are only a guideline, please contact Laburnum House Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Free limited car parking on site.


Laburnum House Care Centre Reviews (91)

Total of 91, showing 81-91
9.8

Laburnum House Care Centre has a Review Score of 9.8 (9.833) out of 10, based on 38 reviews in the last 2 years. Over all time Laburnum House Care Centre has 91 reviews.

Overall Experience

  • 74
  • 15
  • 1
  • 0
  • 1

Date Published

91
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Overall Experience  Overall Experience 4.0 out of 5

Always made welcome at all times.
Patients well cared for in every way. Nothing is too much to ask for. Staff assistance is excellent. Meals are very satisfying and nourishing. Would recommend Laburnum House Care Home to anyone.

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Overall Experience  Overall Experience 4.0 out of 5

On the whole, everything is fine. Staff are very helpful. I don't like having my last meal at 3.45 pm.


Do not like my room not having hot water and funny taps.


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Overall Experience  Overall Experience 5.0 out of 5

Staff and management are very helpful and very good with residents. My mum looks well every time we visit her.

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Overall Experience  Overall Experience 5.0 out of 5

My partner has been in Laburnum for a couple of months. He is well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My wife received excellent care at Laburnum House. Everyone was helpful and nice. The place is clean and the food is good.

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Overall Experience  Overall Experience 3.0 out of 5

The home itself has a nice friendly clean atmosphere, mainly due to the frontline staff. The biggest problem seems there are especially at weekends, there seems to be not enough staff, with many residents having dementia and frailty. A lot of time is needed to help them, at meal times the service, whilst
friendly is rushed due to work overload and sometimes meals can be taken away before being eaten, again, not enough staff ensuring residents eat enough. My friend, who is 104 years old has been left without a blanket three times when I visited my friend on Sundays. She has had, from her personal trolley items taken away. She tries to complain but repeatedly until something is done, not enough staff to look after the frailer residents.

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Overall Experience  Overall Experience 5.0 out of 5

As a visitor, I cannot comment on residents rooms or value for money. I have only visited the hairdressing salon excellent. I have visited each week for over twelve months and have been treated very well by all the staff. They are friendly and kind to the residents and show them respect at all times.
The staff take great care when dealing with residents they are aware of any problems with the residents.

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Overall Experience  Overall Experience 5.0 out of 5

My Aunt (aged 104 years) has been a resident at Laburnum House since July 2015 and has enjoyed her stay. The staff are caring and compassionate dong their best to provide the residents with the care they deserve, the staff are very responsive to any requests from relatives and residents. The rooms are
clean and the food is good, varied and well prepared.


My family and Aunt are happy with the care she receives and although restricted in movement due to physical/clinical conditions she does receive appropriate help from the care staff. I have always found the care staff and management to be approachable, the managers being willing to discuss any concerns at any time and carry out reviews on my Aunt with myself and other appropriate relatives. The home provides a range of activities/events and encourages residents and relatives to take part where possible. I must stress that as my Aunt's next of kin only myself would post a genuine review of her care at Laburnum House.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since early 2010 and I have been pleased with the care she receives. The house itself is purpose built for its use and works well. I have always got on well with the staff who are always friendly towards me and my mother. I visit approximately three to four times a weeks
so I see at first hand how well my mother is treated. I do not worry about her well-being because I know how well she is being treated.

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Overall Experience  Overall Experience 5.0 out of 5

My nanna joined Laburnum House in 2015 and from our first viewing found it a clean, well-equipped care home with friendly, helpful staff. The food served is of a high standard also. They integrate families too by having regular parties at Christmas and in summer. Regular music is played and other activities.
My nanna is happy there which is what matters the most to me.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Laburnum House for three and a half years. I have found all the staff to be kind , patient and caring. I have no worries about my mothers physical care as I feel her needs are being met.

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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Laburnum House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Laburnum House Care Centre is calculated as follows: ( (390 Excellents x 5) + (52 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 454 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Laburnum House Care Centre is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Sep 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Edelyn

Edelyn Napa

Job Title: General Manager

Joined: 2005

Edelyn was born and raised in the Philippines and the first industry she worked in was worlds away from care work too. Initially training and working in chemical engineering, Edelyn eventually found work as a production manager before training as an ISO auditor for eleven years.


But it wasn’t until 2004 that she found her true calling, when she decided to begin studying basic nursing in preparation for a move to the UK.


The Bloomcare family was excited to be able to welcome Edelyn in May 2005. The work came naturally to Edelyn and she soon began to climb the management ladder, eventually being chosen to manage the first Bloomcare home that we opened in Greater Manchester: Laburnum House. This was a huge responsibility and one that we felt we could only trust to Edelyn.


With our support, Edelyn has worked through various NVQ qualifications, and her wealth and variety of past experience has gifted her with the ability to communicate effectively with all kinds of people, as well as providing her with an indispensable set of leadership skills. All of these traits are central to the way that she runs Laburnum House. Everything that Edelyn and her staff do is carried out with the single goal of providing her residents with the highest level of bespoke care, with a focus on promoting independence, fostering healthy friendships, and retaining quality of life.