Millfield

Huddersfield Road, Waterhead, Oldham OL4 3NN
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9.9 108 Reviews
  • Millfield, Oldham
Millfield, located in Oldham and operated by Anchor, is a care home providing residential and dementia care. The home is continuing to welcome new residents.

They work to create detailed care plans to ensure each individual’s health and care needs are met. Care staff received ongoing training to ensure the care provided is tailored to each individual.

Staff are dedicated to high-quality care, which includes a variety of activities and trips for the benefit of residents.

The home works hard to get to know people, build relationships and ensure all aspects of the service are at the highest level.

Food is an important part of life at Millfield, where the kitchen staff provide fresh, nutritious food and cater to residents' tastes and dietary requirements.

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Care Provided by Millfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Kelly Phillips-Matthews
  • Admission Criteria
    • Please contact Millfield directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1992

Funding & Fees Guide for Millfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £980
    • Self-Funded Residential Dementia Care from £980
    • RESPITE Self-Funded Residential Care from £980
    • RESPITE Self-Funded Residential Dementia Care from £980

  • Our colleagues at Millfield will be happy to answer any questions you have regarding our fees and what is included.
  • (these prices are only a guideline, please contact Millfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Millfield.


  • Parking

  • Onsite parking is available, including disabled spaces.


Millfield Reviews (108)

Total of 108, showing 101-108
9.9

Millfield has a Review Score of 9.9 (9.922) out of 10, based on 38 reviews in the last 2 years. Over all time Millfield has 108 reviews.

Overall Experience

  • 103
  • 5
  • 0
  • 0
  • 0

Date Published

108
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24
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70

Review from Chris B (Son of Resident) published on 15 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Millfield continues to provide excellent care in a happy and caring home.

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Review from Sue C (Daughter of Resident) published on 13 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had a short respite stay with the view to staying but regretfully it did not work out for her. The staff were very friendly and helpful and tried very hard to make her comfortable. If circumstances change I would certainly consider trying the service again.

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Review from Peter T (Nephew of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experience of this home from when my mother spent 2 and a half years there and was delighted that they could take my aunty for respite.
The facilities are second to none, tip top condition, smart and clean. The staff are outstanding and go out of their way to make the residents and visitors
part of their community. Time of day and smiles all round every time you visit - excellent!

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Review from Sue P (Daughter of Resident) published on 29 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing Millfield we felt that it was the right place for our mum. Having waited for a vacancy, we have not been disappointed.
Mum has been treated with respect and had her dignity restored, she is much more engaged and is actually enjoying her days, rather than waiting for them to pass. The
staff are without doubt very caring and respectful and have met needs mum didn't realise she had. In the short time we have been here I have observed many wonderful interactions between staff and residents, who are treated as adults. This is a care home that should be a model to all others.

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Review from Stuart B (Son of Resident) published on 10 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We initially found Millfield online plus we had a recommendation from a friend. We could not be happier with the facility and how they take care of our mother. The management and staff do a wonderful job and the rooms and public areas are clean and maintained to a very high standard. We would highly
recommend Millfield to anyone without reservation.

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Review from Patricia H (Sister of Resident) published on 24 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has Alzheimers and the staff have dealt with her in a very caring and understanding way. They have infinite patience with her. I feel that she is safe, secure and very well cared for.

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Review from S F (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot recommend this home highly enough A*. All residents treated as individuals and people. The staff really do care and not only care they respect all the residents. They cannot do enough and not only for the residents but also for the family and visitors- if only all care homes were like this one.

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Review from Jack H (Son of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is exceedingly clean and it is noticeable that there are no bad odours that sometimes hits you as you enter other care homes. The entire environment is clean, tidy and welcoming. The staff are really friendly and obviously love the work they do in the day to day care of the residents. At meal
times there are choices and even if my mum doesn't like what is on offer on the standard menu she is offered an alternative. There is no "take it or leave it" attitude. The staff are a joy and I know mum is being cared fro in the best care home.

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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Millfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Millfield is calculated as follows: ( (417 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 447 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Millfield is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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