Royley House Care Home

Lea View, Royton, Oldham OL2 5ED
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9.7 47 Reviews
  • Royley House Care Home, Oldham
Royley House was originally built as a sheltered housing project set close to the centre of Royton. In 2000 it was taken over by Rochcare Ltd and transformed into a two storey residential home for older people. 

Nearby are local amenities such as churches, parks, hospital and shops. Transport links are excellent as main roads and motorways are nearby.
Royley House has a private car park to the front and to the rear has a summer house and well maintained flower beds for residents and their guests to enjoy. Royley House has facilities for those who smoke.

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Care Provided by Royley House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Irum Mahmood (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (32)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Royley House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400
  • (these prices are only a guideline, please contact Royley House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Royley House Care Home Reviews (47)

Total of 47, showing 1-20
9.7

Royley House Care Home has a Review Score of 9.7 (9.722) out of 10, based on 28 reviews in the last 2 years. Over all time Royley House Care Home has 47 reviews.

Overall Experience

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Review from J H (Daughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care of my mother when she was recently unwell. Cannot thank all staff enough.

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Review from Catherine M (Daughter of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in since September 2024, he made my day when he told me he was happy and comfortable this is down to all the staff. They keep me informed of any changes, hospital appointments and doctors appointments. He loves the home cooked fresh food. He loves to sing and the staff encourage him
plenty, I have found no matter who I speak to staff wise they are always happy to help, whether it be dad or me.

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for your kind words, we're glad your father is happy at our home.


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Review from Katie R (Daughter of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Royley House for only a short time but already she refers to it as her 'home' which is lovely to hear. Mum was very delusional and depressed when she moved in and as a family we were at crisis point. RH provide a loving and stimulating environment with lots of activities
both in the home and outside on outings. The staff are all absolutely lovely and we couldn't have chosen a better place for Mum to be. I now have some of my Mum back and know that she is safe and secure in a lovely environment.

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank your for your kind words. We're glad to hear that our home has become your Mum's home!


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Review from Mel H (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Royley House since November 2022. Since then the home has improved significantly, especially since the new manager took over.
The new manager ensures that the residents get the absolute best care possible. She listens and responds to feedback and acts quickly to improve
things when required.
In my experience, the staff have always been friendly, approachable, and welcoming. Their interactions with the residents have always been exceptional, even when the residents, like my dad, can be difficult at times to manage.
Thank you to all the staff for the care, patience, and kindness that you show to my dad!

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Review from Joanne T (Daughter-in-law of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank the manager and her staff for all they do for my father-in-law. They're always friendly and have a smile for everyone. I receive phone calls with updates and any appointments that come through.
The home is bright, modern, and clean. My father-in-law enjoys the freshly cooked food.
I especially love to see photos of my father-in-law partaking in activities at the home or having time out - to the local pub or off out on a day trip.
Thank you for all you do.

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you so much for your amazing feedback. We are thrilled that you and your Father-in-law are happy with our team at Royley House!


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Review from K F (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Royley House since December 24. As a family, we are very appreciative of the care and attention Mum has received since being there. The staff genuinely care and are more than willing to go the extra mile. The management are always ready to listen and help not only the resident
but the family too.
It is always a difficult decision to make when you realise help is needed. Royley House made the transition as easy as possible, supporting us all as much as possible.
Thank you, everyone working there, your care is very much appreciated!

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

We're happy we're meeting your expectations for care, and we hope you continue to enjoy the service.


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Review from Susan B (Daughter of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad stayed with you. He received excellent treatment from the minute he went through the doors. You went above and beyond to make his stay with you a happy one. The care he was given was second to none. Everyone went that extra mile for him making him as comfortable as possible and making him feel
safe. The accommodation is very nice and you can make it your own. The staff have lots of activities which you can join in if you choose. He was well cared for and happy. They looked after him and the rest of the family when he passed away I can't
thank them enough.

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Review from Pauline F (Sister of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved into Royley House in June 2024, he has vascular dementia and Alzheimer's, he wanted to move into a care home and we found Royley House. He is so very happy there, he is cared for very well and he is well-fed, we are very happy with the service we receive.

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Review from Jackie B (Daughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has dementia and has been a resident at Royley House for approximately 2 years. We could not wish for a better place for Mum. Mum is a sociable person & enjoys company, RH provides stimulation through various activities and social occasions. The staff are friendly, very attentive, and genuinely
care for residents. They take care of Mum's everyday needs and personal care as well as keeping her entertained with activities, dancing or just chatting to her - she loves them. The place is kept clean and does not have that 'Care Home' smell that some others do. The food is all cooked on-site and is of an exceptional standard with plenty of variety - the daily menus are displayed. Overall I would not hesitate in recommending this facility for a loved one.

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Review from Lesley G (Daughter of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Royley House has looked after my dad for the last 18 months. The staff have so much time for my dad who is looked after with love & care. The home puts on activities which Dad sometimes joins in especially if it involves dancing. I am kept up to date with Dad's hospital appointments & the results. Nothing
but praise for the staff & how the home is run.

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Review from Janice A (Daughter of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy there, the staff are kind, caring, and professional. All her needs are met. Her health and well-being are a priority for the staff. The staff are very accommodating when mums go out for the day and arrange to give breakfast and meds early and have her ready to be collected. Overall we are
very happy with mums care.

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Review from Karen M (Daughter of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are approachable and caring, they seem genuinely interested in the residents. I can tell Mum feels safe and enjoys the interaction with the staff. So nice to see the residents occupied with activities and not stuck in front of a television. The cleanliness, laundry, and catering are also
to an excellent standard, Mum loves the food and it always looks delicious. Her room always looks clean and tidy and her clothes and bedding are fresh and put away. Any issues or queries that I've had have always been resolved quickly. The conservatory has been a great addition and it's lovely to see the activities posted on the social media page.

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Review from L C (Daughter of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is always well looked after by the carers and I don't have to worry about him as I know he is in good hands with all the staff at Royley House.
He always enjoys the food that is served to him.

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your experience; we're glad to hear that your father is enjoying his stay!


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Review from Steven R (Son of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Royley House are very welcoming and caring. Excellent activities for the residents. Bedrooms are clean warm and cosy and the lounges are bright and spacious. The cleanliness of the home is excellent. We are really pleased with the care our mother is receiving and know she is safe and well
looked after.

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your thoughts, we're incredibly pleased that you're thrilled with the care your mother is receiving!


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Review from Beverley C (Daughter of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Royley House has cared for my father with love, dignity, and grace.
They have gone above and beyond in their care for my father and I will be forever grateful to each member of staff there.
The rooms are lovely, the food is excellent, and the laundry service is really good. Lots of very interesting
activities and outings.
I have nothing but good to say about Royley House.

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your thoughts, we're incredibly pleased that you're thrilled with the care your father is receiving!


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Review from Janet G (Daughter of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother enjoyed her stay at Royley House, she stated she was looked after by all the staff extremely well. Her room was very clean and comfortable. As my mother is blind, the staff helped her constantly with her personal care.

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your experience; we're glad to hear that your mother is enjoying her stay!


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Review from Lindsey M (Daughter of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Royley House at the beginning of July 2024 with a huge amount of fear and trepidation as she grew up in a children's home due to the war. Her experience there meant that all her life she had feared growing old and needing to move into a care home. However, she visited Royley House
and was greatly impressed by the facilities and the lovely welcome from staff that she received. We, as a family, were very nervous as to how she would settle or if she would settle at all. Well, our fears were unfounded as my mum made friends very quickly and was greatly impressed by the calm gentle and caring approach of the staff. She loves all her meals and loves her very smart room with a gorgeous bathroom. She has thrived since arriving and enjoys the activities that the home provides for her. After living alone for five years, she has enjoyed having the company of other residents but knows if she wants peace and quiet, she can go to her room anytime. The staff are excellent and approachable.

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

We're thrilled to hear that you and your mother are incredibly pleased with our home! We always try our best to ensure a smooth transition and entry and it sounds like we've made quite an impression.


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Review from Ian H (Son of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went for 3 weeks respite and everybody was very supportive especially the manager when mum was refusing to go in. After a few days, Mum said she was very comfortable and seemed to join in with the many activities. Mum's room was really nice and everywhere was kept very clean. Thank you to everyone
at Royley House for making Mum's stay as comfortable and safe as possible.

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your experience, we're glad that your mum had a wonderful time!


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Review from P K (Son of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team continue to provide first-class service to my mum which hasn’t always been easy with Mum's complications, working together with myself and the family, we continue to try to find solutions to help Mum. A complicated person at a tough time of life, Mum is hard to please but the
team continue to try their very best for her. Thank you to everyone at Royley House for the help this year and to what is to come.

Reply from Cameron Davies, Marketing Executive at Royley House Care Home

We're happy we're meeting your expectations for care, we hope you continue to enjoy the service.


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Review from Hazel P (Daughter of Resident) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident since July. Staff are friendly, chatty and always have a smile on their faces. Mum does not have the Health POA and therefore we have no access to the care system/family app, but no matter how frequently we ask about how Mum is doing in certain areas, we are never made to feel
we are a nuisance. The standard of cleanliness is very high and the food always looks and smells delicious. It's great that there is now an activities lady who is superb, and staff also seem to get involved and encourage all residents to take part. It has made such a big difference to everyone. Whilst Mum doesn't always join in, we are so pleased there is someone in place now. Relatives meetings are held from time to time and are a great opportunity to hear from the management team and other relatives. Emphasis at the meetings from management is for feedback to be given - good or bad.

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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Royley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Royley House Care Home is calculated as follows: ( (262 Excellents x 5) + (57 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 331 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Royley House Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

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Gemma Griffiths

Job Title: Manager

Joined: 2017

My name is Gemma and I am the Deputy Manager here at Royley House. I have always had a passion for care since being a young child, I had the opportunity to go along to work with my mum who worked in residential and nursing care throughout my childhood. During my time spent in the homes, I saw the love and care provided by the staff and also gained valuable insights into the intricacies of providing exceptional care. This ignited my passion to enter the care profession. I am driven by the belief that quality care is not just a duty but a calling and I have worked hard to progress in my career which began as a care assistant around 5 years ago. I aim to ensure an outstanding level of care is provided to our residents here at Royley House and is upheld at all times. I look forward to meeting you at Royley House soon!


Frequently Asked Questions about Royley House Care Home

What types of Care is Royley House Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Royley House Care Home provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Royley House Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Royley House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Royley House Care Home to the centre of Oldham?

1.7 mile(s) as the crow flies, distance by road may be significantly further.