Heywood Court Care Home

Green Lane, Heywood OL10 1NQ
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9.5 64 Reviews
  • Heywood Court Care Home, Heywood
Heywood Court Care Home in Heywood, Greater Manchester provides exceptional 24-hour dementia care in a warm and secure environment. Conveniently located near Bury, Bolton, and Rochdale, and easily accessible by public transport, Heywood Court offers the ideal blend of comfort and support for residents and peace of mind for families.

With 43 ensuite bedrooms, each furnished to a good standard, residents enjoy privacy and tranquillity, with the option to personalise their space to feel more at home. Their care philosophy is centred around promoting independence and choice, ensuring every resident is treated with respect and dignity.

Heywood Court offers tailored, person-centred dementia care that focuses on the overall wellbeing of each individual. The dedicated team is committed to providing compassionate, round-the-clock care in a supportive environment designed to enhance residents' quality of life.

The home boasts excellent facilities, including spacious lounges, communal dining rooms, and secure gardens with countryside views. Residents can relax, socialise, or participate in a full schedule of daily activities aimed at mental stimulation, mobility, and social engagement. From arts and crafts, gardening, and exercise classes to quizzes, cinema nights, and musical performances, the activities are designed to provide joy, purpose, and fulfilment.

Dining at Heywood Court is a highlight, with chefs preparing a variety of nutritious meals using fresh, seasonal ingredients. Residents can enjoy traditional favourites or try new dishes, all tailored to their tastes and dietary needs.

For families seeking compassionate, high-quality dementia care, Heywood Court offers a welcoming and supportive environment where residents feel valued, safe, and fulfilled.

Contact the team today for more information or to arrange a visit to Heywood Court Care Home. They’d love to welcome you.

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Care Provided by Heywood Court Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michael McPherson (Home Manager)
  • Admission Criteria
    • Over 65
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Heywood Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,250

  • If you are uncertain about the fees, please discuss with our Home Manager.
  • (these prices are only a guideline, please contact Heywood Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome. Please ring the doorbell and a care team member will open the door.


  • Parking

  • Ample parking on site.


Heywood Court Care Home Reviews (64)

Total of 64, showing 1-20
9.5

Heywood Court Care Home has a Review Score of 9.5 (9.464) out of 10, based on 15 reviews in the last 2 years. Over all time Heywood Court Care Home has 64 reviews.

Overall Experience

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  • 15
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Date Published

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Review from N C (Husband of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Heywood Court Care Home provide exemplary care and consideration to residents and also, which is equally commendable, to each other. Residents also help and engage other residents, which is good to see.

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

Thank you so much for your kind words! We're thrilled to hear that you've noticed the care, consideration, and sense of community at Heywood Court. It means the world to us to see residents supporting each other too - it's what makes our home so special.


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Review from L G (Daughter of Resident) published on 18 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Heywood Court for nearly 3 years. The staff are amazing with her. Her behaviour at times is challenging but the staff are clearly well trained and use strategies to support her and are amazing. We can't thank all of the staff enough.
As well as caring for my mum in such a kind and
compassionate manner staff also are extremely supportive of family members who are at times dealing with the slow loss of a loved one due to the "long goodbye" which is brought about by dementia.
Mum is always clean, has regular drinks, is well fed and is happy at the home.

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

Thank you so much for your heartfelt review. We're grateful for your kind words and are dedicated to providing the best care for your mum and support for your family during this challenging time. Your appreciation means the world to us.


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Review from M F (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heywood Court has been Mum's home for nearly two years and she is settled and very happy there. My brother and I have decorated Mum's room to her taste, a warm and cosy environment with family photos and teddy bears. Mum loves her music and dancing, a bit of a rock chick in her younger years. She likes
to pop into the office to chat and enjoys eating chocolates with the team. All the staff have been very kind, and supportive of all our needs, especially mums. They really do care and want the best for all their residents. So, a big thank you to you all!

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

Thank you so much for your lovely review. We are delighted to hear that your mum is settled and happy at Heywood Court. It's wonderful that she has a cosy room decorated to her taste with family photos and teddy bears, creating a warm and personal space for her. We love hearing about her love for music and dancing-it's amazing to know she was a rock chick in her younger years! Her visits to the office and her enjoyment of chocolates with the team bring us joy as well. Your kind words about our staff's dedication and support mean a lot to us. We strive to provide the best care for all our residents, and it's incredibly rewarding to know we have made a positive impact on your mum's life and your family's experience.


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Review from S R (Son of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being in Heywood Court, Mum has been settled and always appears comfortable. She enjoys the company of the other residents and has an affection for the staff. It's never an issue to either come in to see her or to take her out.

Reply from Jackie Brook, Customer Relationships at Heywood Court Care Home

Thank you for your lovely review. We're thrilled to hear your mum is comfortable and enjoys her time at Heywood Court. Our staff truly appreciate your kind words and are committed to maintaining a welcoming environment.


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Review from Chris C (Son of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad passed away last Summer (August 2023) and our first concern was my Mum's health and care, which we sorted with lots of Doctor's and Hospital visits. The secondary was to find a very good care home that could cater for her dementia. Whilst she is only 69 and still very nimble on her feet and still
very funny, we and professionals knew she needed specialist care. We looked all over and then found Heywood Court. Absolutely brilliant. Look after my Mum, keep her entertained, engage with us, health and council professionals all the time. I wish she didn't have to be in a care home but she does and you do hear horror stories. At times she is not happy, but she was like that living with us for a bit and we live in a vicarage. We take her for meals and whilst my Mum has deprivation of Liberty, the care home lets us take Mum for meals and days out. She cries when we get back but then sees the staff and other residents and hugs everyone and is happy within minutes. Great place!

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

Thank you so much for sharing your experience with Heywood Court. We are deeply moved by your kind words and are grateful for the opportunity to care for your mum. It's heartwarming to hear that she finds joy and comfort with our staff and fellow residents, even in challenging moments. We understand how important it is for families to stay connected, and we're glad we can support outings that help maintain these bonds. Your feedback reassures us that we are providing the compassionate and specialised care your mum needs. Thank you for trusting us with her wellbeing.


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Review from Andrea S (Daughter of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at the care home for over two years. She has the onset of dementia and was struggling to cope when she was living by herself.
I cannot praise the staff enough, they go above and beyond to care for her which puts my mind at ease. On the downside the building could do with a refurbishment
and the lift is often out of order.
It's a pity there isn't a minibus so that the residents could be taken out every now and then.

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

Thank you for taking the time to share your thoughts about Heywood Court care home. We are delighted to hear that our staff's dedication has provided comfort and peace of mind for both you and your mum. Your kind words mean a lot to us. We also appreciate your constructive feedback regarding the building and amenities. Please know that we are continuously working to improve our facilities and services. Your suggestions about the lift and a minibus for outings are valuable, and we will certainly consider them as we strive to enhance the experience for all our residents. Thank you for your trust and support.


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Review from D M (Relative of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to start by saying that when we were looking for a care home we called here and the manager was more than happy to show us around (open book).
He showed us around and there were 2 rooms available at the time.
We chose 1 and took it from there, we were allowed to decorate and furnish the
room ready for my relative to move into, this was back in December 2023.
Since my relative has been a resident here he has gained weight been extremely settled, and happier in himself and for us this means a lot.
The staff are absolutely brilliant and nothing is too much trouble and are always happy in their work, they have always been on the ball with communication if my relative has had a fall or any doctors or hospital appointments.
If you are looking for a care home that is caring and compassionate I would highly recommend Haywood Court

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

Thank you so much for your detailed and positive review of Heywood Court. We are delighted to hear about your experience from the initial tour to your relative's time with us since December 2023. It's wonderful to know that your relative has settled in well, gained weight, and is happier. Our staff takes great pride in providing compassionate care, and your kind words affirm their dedication and hard work. Effective communication and ensuring the well-being of our residents are top priorities, and we are pleased to hear that these efforts have made a positive impact on your family. We truly appreciate your recommendation and are grateful for your trust in Heywood Court.


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Review from Maggie M (Relative of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My ex-partner was in a home in St Helens. Having made a transfer to Morton in Heywood Court.
He has come on in leaps and bounds and is so much more happier here.
The staff are very very welcoming and really friendly and nothing is too much trouble for each and every one of them, right down to the
manager.
I am much more settled within myself knowing my ex-partner has the care he has surrounded about himself.
He is safe and very well looked after. Nothing is too much trouble for the attentive staff.
Always pleasant and smiley. They make a great brew as well.
Thank you so much to Morton for peace of mind.
100% faultless.

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

Thank you so much for sharing your wonderful review of Heywood Court. We are thrilled to hear that your ex-partner has made such positive strides since transferring to our care and that he is much happier here. Our team takes great pride in being welcoming, friendly, and attentive to all our residents' needs. It's heartwarming to know that our efforts have provided you with peace of mind and that you feel confident in the care he is receiving. Your kind words about our staff, from their pleasant demeanour to make a great brew, are deeply appreciated. We are committed to maintaining a positive and supportive environment for all our residents and their families. Thank you once again for your heartfelt review and for trusting us with his care.


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Review from Donna W (Daughter of Resident) published on 3 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I'm very disgusted with this home. Mum received no quality care and was only bathed 3 times in the 4 weeks she was there. They kept putting her to bed at 6.30 with her false teeth and hearing aids still in, left her with a faulty beeping airbed for 5 days, and refused to call a doctor out so now mum
has a water infection. An ambulance was called to mum twice in 4 weeks for a fall so not looking after her properly. No activities or stimulation even though all the residents have Alzheimer's or dementia. The place was filthy dirty and smelled horrible, clothes went missing all the time. Mum came out of there with multiple cuts and bruises. The management and deputy manager are a total waste of time. Most of the residents have some sort of cuts and bruises, quite a lot of them are quite severe

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

Thank you for bringing this to our attention. Unfortunately, we were not made aware of your concerns at the time, which makes it difficult for us to resolve them now, however your input is invaluable in helping us improve our services and provide the best possible care for our residents. To thoroughly address your concerns and to understand more about them, we would greatly appreciate the opportunity to meet with you and discuss this with you directly to enable us take any necessary actions.
We are very sorry to hear about your experience and sincerely apologise for any distress caused during your Mum's stay. Your feedback is extremely important to us, and we look forward to meeting with you soon.


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Review from Geraldine O (Wife of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband gets at Heywood Court. He has come on great since being here.
All the staff are so helpful from management to the laundry ladies and cleaners.
All care staff are really good with him. So pleased we found such a great home.

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

We're thrilled to hear about the positive progress your husband has made at Heywood Court! Thank you for your kind words and for recognising the dedication of our entire team. Providing exceptional care and support is our commitment, and we're grateful to have the opportunity to make a difference in your husband's life. Thank you for choosing us.


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Review from R N (Daughter of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that my mum has settled in very well. The improvement in her is amazing. I get to spend quality time with her now which was missing when she was at home. Although she has declined with the Alzheimer's I find it easier to cope with as I know she is safe and cared for. She has better quality of
life and gets on with all the staff.

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

We're delighted to hear about your mum's positive transition in our home! It's heartwarming to know that she's settled in well and experiencing improvements in her quality of life. Providing a safe and caring environment for our residents is our top priority. Thank you for entrusting us with your mum's care and for your kind words.


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Review from E A (Grandson of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan moved here last year, and as soon as she settled, we saw huge improvements in her happiness and quality of life. The whole staff at Heywood Court has been excellent, going above and beyond to accommodate my nan's needs. Everyone is kind and helpful with diligent attention to care. 10/10.

Reply from Jackie Brook, Care Relationships at Heywood Court Care Home

We're thrilled to hear about your nan's positive experience at Heywood Court! Thank you for sharing your feedback and for recognising our dedicated staff. We're committed to providing exceptional care and ensuring the happiness and well-being of our residents. Your 10/10 rating means the world to us.


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Review from Walter D (Husband of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Ok. Very satisfied, not a lot else to say.

Reply from Jackie Brook, Customer Relationships at Heywood Court Care Home

Thank you for your positive feedback. We're delighted to hear you're very satisfied.


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Review from Joyce M (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found staff and management very helpful and caring.

Reply from Jackie Brook, Customer Relationships at Heywood Court Care Home

Thank you for sharing your positive experience! We're delighted to hear that our staff and management have been helpful and caring. Your kind words mean a lot to us, and we appreciate your trust in our care.


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Review from P L (Sister of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the staff have been excellent with my brother, he is clean and tidy and is eating all his food that is put in front of him. Looking better every week, I cannot thank the staff enough who are looking after him. He had let himself go due to dementia but the staff ate getting him back on track
with dedication from the staff.

Reply from Paul Millar, Marketing Manager at Heywood Court Care Home

Many thanks for taking the time to review our home. It is a privilege to care for your brother and are delighted at how he has settled in. Your kind words are greatly appreciated and I will of course pass them on to the Heywood family.


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Review from J M (Niece of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my aunts admission to Heywood Court Care Home she has been very settled and appears happy. The staff are very helpful and nothing is too much trouble. She is much happier here than the last home she was in.

Reply from Paul Millar, Marketing Manager at Heywood Court Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your aunt and are delighted that she has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to all the colleagues at Heywood Court.


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Review from C R (Husband of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The experience, on the whole, has been satisfactory. The staff work very hard to please but I think they need more carers. They don't seem to have enough time to do their job to a better standard. My wife is getting good care and is fed well and has plenty of drinks available.

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Review from Caroline F (Daughter of Resident) published on 13 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heywood Court is the best place for my father in relation to his needs. He is very settled there and has freedom to do as he pleases. He looks smart and healthy and his mood overall has improved. The staff are kind and accomodating. You can visit anytime in compliance with Covid rules. After visiting
my father, we can rest assured that he is in safe hands and all aspects of his wellbeing are provided for here. I recommend this placement for anyone with a relative who has dementia.

Reply from Paul Millar, Marketing Manager at Heywood Court Care Home

Dear Caroline, many thanks for taking the time to review our home. It is our pleasure to care for your father. We are delighted that you are happy with the level of care provided and I will of course pass on your kind words to the Heywood Court team.


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Review from P K (Son of Resident) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The registered manager and staff team at Heywood Court Care Home were exemplary in the care and support my father received while a resident. They take time to get to know and understand the needs of residents and work with them in a way that gets the best out of them.

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Review from J V (Daughter of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heywood Court Care Home has provided a high standard of care to my mum over the last 4 years. During this time her needs have increased but the staff are so patient and caring, ensuring she is well looked after and always informing me if there are any concerns. She enjoys her food and there is a great
deal of variety on the menus. Activities are organised and are available to those who want to take part. The home is clean and welcoming. I have no hesitation in recommending Heywood Court.

Reply from Paul Millar, Marketing Manager at Heywood Court Care Home

Many thanks for taking the time to review our home. It is a pleasure to care for your mum. Your kind words are greatly appreciated and I will of course ensure that they are passed on to Michael and the colleagues at Heywood Court.


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Current Review Score: 9.5 (9.464)

Overview of Review Score

The Review Score of 9.5 (9.464) out of 10 for Heywood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.464 for Heywood Court Care Home is calculated as follows: ( (125 Excellents x 5) + (33 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (9 Very Poors x 1) ) ÷ 179 Ratings = 4.464

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Heywood Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Michael

Michael McPherson

Job Title: Home Manager

Joined: 2002

Michael McPherson has been dedicated to social care since 1999, progressing from domiciliary care to various roles in a care home environment. He became a home manager in 2006 and joined Heywood Court in 2018. Michael values the importance of building strong relationships with residents and their families and finding great satisfaction in making a positive impact.


Outside work, Michael is a father of two and grandfather to eight, including two grandchildren with autism. He enjoys watching sports and playing golf in his spare time.


Heywood

Heywood Court

Job Title: The Care Team

The care team at Heywood Court are experienced, caring and empathetic.


Frequently Asked Questions about Heywood Court Care Home

What types of Care is Heywood Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Heywood Court Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Heywood Court Care Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Heywood Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Heywood Court Care Home to the centre of Heywood?

0.5 mile(s) as the crow flies, distance by road may be significantly further.