Heywood Court Care Home

Green Lane, Heywood OL10 1NQ
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9.5 64 Reviews
  • Heywood Court Care Home, Heywood
Heywood Court Care Home in Heywood, Greater Manchester provides exceptional 24-hour dementia care in a warm and secure environment. Conveniently located near Bury, Bolton, and Rochdale, and easily accessible by public transport, Heywood Court offers the ideal blend of comfort and support for residents and peace of mind for families.

With 43 ensuite bedrooms, each furnished to a good standard, residents enjoy privacy and tranquillity, with the option to personalise their space to feel more at home. Their care philosophy is centred around promoting independence and choice, ensuring every resident is treated with respect and dignity.

Heywood Court offers tailored, person-centred dementia care that focuses on the overall wellbeing of each individual. The dedicated team is committed to providing compassionate, round-the-clock care in a supportive environment designed to enhance residents' quality of life.

The home boasts excellent facilities, including spacious lounges, communal dining rooms, and secure gardens with countryside views. Residents can relax, socialise, or participate in a full schedule of daily activities aimed at mental stimulation, mobility, and social engagement. From arts and crafts, gardening, and exercise classes to quizzes, cinema nights, and musical performances, the activities are designed to provide joy, purpose, and fulfilment.

Dining at Heywood Court is a highlight, with chefs preparing a variety of nutritious meals using fresh, seasonal ingredients. Residents can enjoy traditional favourites or try new dishes, all tailored to their tastes and dietary needs.

For families seeking compassionate, high-quality dementia care, Heywood Court offers a welcoming and supportive environment where residents feel valued, safe, and fulfilled.

Contact the team today for more information or to arrange a visit to Heywood Court Care Home. They’d love to welcome you.

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Care Provided by Heywood Court Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michael McPherson (Home Manager)
  • Admission Criteria
    • Over 65
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Heywood Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,250

  • If you are uncertain about the fees, please discuss with our Home Manager.
  • (these prices are only a guideline, please contact Heywood Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome. Please ring the doorbell and a care team member will open the door.


  • Parking

  • Ample parking on site.


Heywood Court Care Home Reviews (64)

Total of 64, showing 21-40
9.5

Heywood Court Care Home has a Review Score of 9.5 (9.464) out of 10, based on 15 reviews in the last 2 years. Over all time Heywood Court Care Home has 64 reviews.

Overall Experience

  • 44
  • 15
  • 3
  • 0
  • 2

Date Published

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Review from Valerie E (Sister of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We’ve found the care home to be very good for all my brother's needs. He seems well looked after and seems more settled now in his new room. He looks presentable when we collect him to take him out for the day, also arrangements to visit him in the care home are easily arranged so everything is good.

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Review from Aurndra G (Daughter-in-law of Resident) published on 11 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and safe for residents whilst remaining homely and welcoming. Staff are well trained and very responsive to residents' needs in a timely and sensitive manner. All staff appear genuinely happy in their work and committed to making the lives of those they care for the best possible.
I have been most impressed with the communication from the manager and other staff members. I cannot praise them highly enough and we have peace of mind knowing our loved one is cared for with dignity and respect.

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Review from Victor B (Husband of Resident) published on 29 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been at Heywood Court for nearly 4 years, if I thought she was not being looked after she would have been moved. It is run as a family and has the atmosphere of a family. Both residents and visitors are made to feel at home.

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Review from Darren R (Son of Resident) published on 29 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really friendly staff, always happy to see you. Small turnover of staff that genuinely seem to care about the residents.

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Review from Sue T (Daughter of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was diagnosed 6 years ago and is now late-stage Alzheimer's. Mum and I trouble-shooted every change, deterioration and crisis during that time, determined that he would stay at home. December 2020, a bad fall at home, hospital admission and discharge to Heywood Court for assessment upset us all
greatly - but it quickly became apparent that, unexpectedly, Dad was actually settling in here. We had to admit that he seemed genuinely happy, calm and content - possibly more so than he had been at home of late. He liked and trusted the staff, and could use the expansive, secure ground floor and outside courtyard area to potter around remotely supervised (more freedom than we could risk at home). He became a permanent resident. Staff know us by name and any issues are worked through together. Dad's always smartly turned out and clearly enjoying his meals! We can tell he feels safe and secure here, and know he enjoys a joke with the staff. Mum and I are satisfied that this is a good place.

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Review from B B (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father receives is great, and he is always happy when I see him and very settled. All the staff know him by name, and the staff are very good. There is no turn over of staff; they all seem to have worked there a long time, so he sees familiar faces at the home.

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Review from J J (Daughter of Resident) published on 12 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a real fear of care homes, but in the two months she has been in Heywood Court, she has flourished. She had to go in for respite care, and was so happy she asked to stay there. At 103, she needs a lot of care, staff have been so caring at this difficult time, as I can't go in to see her, or
her room. I rely on what she tells me, and the way the staff keep me informed. The relief Mum is being so well cared for and is happy is tremendous. Thank you.

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Review from R C (Daughter of Resident) published on 18 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff; made my dad settled and happy.

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Review from David D (Husband of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with how my wife is cared for and looked after. The staff in Heywood Court show care, dignity and respect to all residents.

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Review from Eddie H (Son of Resident) published on 14 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I have been very satisfied with the care and consideration towards my mother during some very trying times. The staff have been very informative and have kept us up to date at all times. As a family, we have always felt comfortable when visiting the home.

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Review from Sarah C (Daughter of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Heywood Court Care Home for 18-months and has always had excellent care. The staff are happy and helpful. Mum enjoys any activities provided. She is also eating far better than in her own home. Likes the meals and they get drinks and snacks every couple of hours.

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Review from Maisie C (Granddaughter of Resident) published on 7 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff look after my grandma really well, and they make everyone feel welcome. They are all so friendly and make the residents happy, and they do lots of activities with the residents to keep them busy. They take the residents on day trips when they are able to, and they really enjoy those trips.

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Review from Sarah S (Granddaughter of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma is clearly well looked after and happy in Heywood Court. Carers are always attentive and caring towards the residents, and we are regularly updated as to any issues. I would certainly recommend this home.

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Review from Elizabeth R (Granddaughter of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is a resident at this home and the care received from the staff is second to none. They have shown patience and great care to my grandma and provided excellent communication whenever needed. They are always welcoming when we visit with our young children and even during covid when visits
have not been allowed, they have been supportive and kept in contact to update the family and done video calls when able. Thank you to all the staff for your hard work.

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Review from Tim H (Son of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff I’ve ever met at Heywood Court have been helpful and cheerful.
I know it must be a difficult job and funding, I’m guessing, is always low. However, the staff do their best in the circumstances, especially considering the recent global pandemic. They have helped whenever necessary.
My
mum is an extremely difficult patient to manage.

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Review from Steph B (Daughter of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is really enjoying living here and has settled in really well. He has made friends with residents, he loves all the staff who have been so kind and considerate towards my dad. The food is fab and he can have as much, within reason, whenever they want it.

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Review from J H (Son of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise all staff enough, approachable, friendly and always give their help if you need it. Let myself and my sister know of any issues our mum may have, appreciate everything all the staff do for her.

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Review from A G (Son of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has recently been newly introduced to the residential care system, so you can only imagine our anxiety as she has always been fiercely independent. However, we have had nothing but immense support, and despite the current UK situation, we are completely satisfied with all that our choice of
the care home has provided. Thanks to all the staff and management!

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Review from D W (Daughter of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and considerate to mum's needs. They are approachable and helpful if we have any concerns. Mum is well cared for and is happy.

Reply from Jasmine Bracken, Marketing Administrator at Heywood Court Care Home

Thank you for your comments about your recent experience at Heywood Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Donna H (Daughter of Resident) published on 1 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I am very dissatisfied with the service and the explanation for the trying things that happened in this home. There are several reasons. An inadequate explanation for injuries, missing personal items and disgraceful care of my mother's personal hygiene. I will take this further.

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Current Review Score: 9.5 (9.464)

Overview of Review Score

The Review Score of 9.5 (9.464) out of 10 for Heywood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.464 for Heywood Court Care Home is calculated as follows: ( (125 Excellents x 5) + (33 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (9 Very Poors x 1) ) ÷ 179 Ratings = 4.464

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Heywood Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Michael

Michael McPherson

Job Title: Home Manager

Joined: 2002

Michael McPherson has been dedicated to social care since 1999, progressing from domiciliary care to various roles in a care home environment. He became a home manager in 2006 and joined Heywood Court in 2018. Michael values the importance of building strong relationships with residents and their families and finding great satisfaction in making a positive impact.


Outside work, Michael is a father of two and grandfather to eight, including two grandchildren with autism. He enjoys watching sports and playing golf in his spare time.


Heywood

Heywood Court

Job Title: The Care Team

The care team at Heywood Court are experienced, caring and empathetic.