Heywood Court Care Home

Green Lane, Heywood OL10 1NQ
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9.5 64 Reviews
  • Heywood Court Care Home, Heywood
Heywood Court Care Home in Heywood, Greater Manchester provides exceptional 24-hour dementia care in a warm and secure environment. Conveniently located near Bury, Bolton, and Rochdale, and easily accessible by public transport, Heywood Court offers the ideal blend of comfort and support for residents and peace of mind for families.

With 43 ensuite bedrooms, each furnished to a good standard, residents enjoy privacy and tranquillity, with the option to personalise their space to feel more at home. Their care philosophy is centred around promoting independence and choice, ensuring every resident is treated with respect and dignity.

Heywood Court offers tailored, person-centred dementia care that focuses on the overall wellbeing of each individual. The dedicated team is committed to providing compassionate, round-the-clock care in a supportive environment designed to enhance residents' quality of life.

The home boasts excellent facilities, including spacious lounges, communal dining rooms, and secure gardens with countryside views. Residents can relax, socialise, or participate in a full schedule of daily activities aimed at mental stimulation, mobility, and social engagement. From arts and crafts, gardening, and exercise classes to quizzes, cinema nights, and musical performances, the activities are designed to provide joy, purpose, and fulfilment.

Dining at Heywood Court is a highlight, with chefs preparing a variety of nutritious meals using fresh, seasonal ingredients. Residents can enjoy traditional favourites or try new dishes, all tailored to their tastes and dietary needs.

For families seeking compassionate, high-quality dementia care, Heywood Court offers a welcoming and supportive environment where residents feel valued, safe, and fulfilled.

Contact the team today for more information or to arrange a visit to Heywood Court Care Home. They’d love to welcome you.

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Care Provided by Heywood Court Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michael McPherson (Home Manager)
  • Admission Criteria
    • Over 65
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Heywood Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,250

  • If you are uncertain about the fees, please discuss with our Home Manager.
  • (these prices are only a guideline, please contact Heywood Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome. Please ring the doorbell and a care team member will open the door.


  • Parking

  • Ample parking on site.


Heywood Court Care Home Reviews (64)

Total of 64, showing 41-60
9.5

Heywood Court Care Home has a Review Score of 9.5 (9.464) out of 10, based on 15 reviews in the last 2 years. Over all time Heywood Court Care Home has 64 reviews.

Overall Experience

  • 44
  • 15
  • 3
  • 0
  • 2

Date Published

64
1
9
15
49

Review from Linda H (Mother-in-law of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sometimes people need a reminder on how to do things.

Reply from Ronnie Cavanagh, Marketing at Heywood Court Care Home

Thank you, Linda, for your feedback about Heywood Court Care Home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.


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Review from Gillian M (Daughter of Resident) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum first went to Heywood Court in January 2017 we were pleasantly surprised by the bright inviting interior and her room was large, en-suite and welcoming. The staff put us all at our ease. We had been told by medical professionals that Mum required 24-hour care due to her decreasing mobility
and dementia.


Throughout that time Mum was treated with warmth and respect and made very comfortable. The staff have always been very welcoming to us as a family and responded straight away to any concerns we may have had.


Mum has recently had a difficult time having been taken to hospital and her condition worsened. On her return to the home, the staff have been wonderful as usual, keeping us fully informed of Mums progress to better health and doing whatever they could, be it special dietary requirements or adjusting to her increased care needs.


Our minds have been put at rest knowing Mum is being looked after so well and we as a family are happy we chose Heywood Court for Mum.


Reply from Ronnie Cavanagh, Digital Marketing Executive at Heywood Court Care Home

Thank you, Gillian, for your comments about your recent experience at Heywood Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Julie C (Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into this care home for three days respite. I did not attend the daily services but on collecting my mother she looked well and apparently enjoyed her stay, especially the food and made a couple of friends.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Heywood Court Care Home

Thank you, Julie, for sharing your recent experience of Heywood Court Care Home. We are pleased to hear it has been so positive and we really appreciate you letting us know how we are doing. We look forward to seeing you again soon. Have a wonderful day.


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Review from P W (Wife of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Any problems are usually sorted fairly quickly. Staff are always helpful and willing to help.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Heywood Court Care Home

Thank you for your comments. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Heywood Court Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Gary F (Son of Resident) published on 29 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care given. Dad is very well looked after by all members of staff. Heywood Court is clean and tidy. The food smells amazing! He even gets a Birthday cake! Fabulous place!

Reply from Ronnie Cavanagh, Digital Marketing Executive at Heywood Court Care Home

Thank you, Gary, for your comments about your recent experience at Heywood Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Mel J (Granddaughter of Resident) published on 14 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heywood Court is a breath of fresh air as far as homes go. You always see the negatives about care homes on TV and in the news papers but they should do more programmes on homes like this one. It's a lovely place to visit, my gran always looks her best and happy, she gets her brandy just like she would
have at home. The staff are lovely and nothing is ever too much trouble, it's clean, airy and always smells nice. Gran has even put weight on since being there so that says a lot as there aren't many foods she likes. I would definitely recommend Heywood Court.

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Review from Stephen K (Son of Resident) published on 2 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing a lot of other homes in Heywood, and after being in Heywood Court for less than a minute I knew it was perfect. It smells lovely, the atmosphere is happy and I instantly felt at ease. The people in the home all looked happy and seemed to be doing something even if just singing along to
music. The home was clean and the staff definitely made us feel welcome, my father moved into the home and myself and the family have never looked back. Amazing care. The home manager and the staff team are very knowledgeable and seem to really know their residents, it's such a lovely home.

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Review from P O (Wife of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On entering Heywood Court you immediately get a feeling of confidence - it is clean, light and spacious. The staff are always very welcoming. The fact that you are treated as an individual and not a statistic is extremely comforting. The welfare of the residents comes across as very important to the
staff and is shown in the respect and dignity given. Any queries or concerns are sympathetically and efficiently dealt with which is very reassuring and the attitude of the staff is great.

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Review from D H (Son of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfied with all round care and staffing. Disappointed to learn of 7.9% increase in cost from 1st Feb 2017. Costs outlined in letter of 16th Dec 2016 come to 5.0% not 7.9% which is the increase quoted. Increases itemised;
3.6% day to day costs
0.5% apprenticeship levy (not until April 17)
0.99%
inflation.


How can it be right that a privately funded resident pays £100 or more per week than the government/social service pay for their clients for the same service?


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Review from Steven D (Son of Resident) published on 21 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had not had a pleasant experience with the care home my mother-in-law was in so we were wary about putting my mum in one. We have not been disappointed with Haywood Court. There is always sometimes going on and the staff are always present. The home is always clean and tidy with no lingering odours.
We have been satisfied with the care mum ahs received.

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Review from William T (Husband of Resident) published on 21 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Heywood Court to be a care home where dementia sufferers are safe and well cared for by dedicated staff who have the wellbeing of the residents of paramount importance, they find time to happily chat and where necessary to comfort to keep up the spirits of those they care for. The home
is well run, hygienic warm and welcoming with a happy atmosphere where the residents look clean and neat in appearance. Family members and visitors are encouraged to make any comments through an open door policy.

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Review from Alan R (Husband of Resident) published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found that my wife receives a very good standard of care. Everywhere is clean, clothes washed regularly, food fine. Carers do care, in short, well satisfied.

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Review from Cath L (Friend of Resident) published on 27 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I visit my friend at various times on different days. There never seems to be any activities going on and residents are just sat staring into space. The film Mama Mia was on 4 times in a day repeated every day for a week one week which I feel is a little unsatisfactory. I feel that a lot of the home's
focus is on the interior and how the home looks rather than activities for the residents and focusing on how to make the residents' day a lot happier. The decoration seems to be tailored for the staff rather than the elderly people who live there. I would say that the food and drink seems to be OK.

Reply from Victor Phiri, Home Manager at Heywood Court Care Home

Many thanks for taking the time to review Heywood Court - we appreciate all comments and feedback on all aspects of our home. I would like to assure you that we have a dedicated Activities Leader who adheres to calendar of activities throughout the year. We have Movie Time in which the residents decide what film they would like to watch, alongside a range of outings. In relation to the décor in the home, we will be re-looking at the environment to make sure that our home suits the needs and tastes for everyone. If you have any further queries please do not hesitate to contact me and I’d be happy to talk in more detail. Best wishes, Victor Phiri.


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Review from Joanne W (Daughter of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Heywood Court provides a homely environment, it's clean and provides different rooms for residents to experience alternative environments, e.g TV, quiet and music. Staff are very helpful and efficient professionally and they're all personally warm and caring and adapt their behaviour to individual residents
characters. The rooms are spacious and the food is varied plentiful and of a good standard. I have complete peace of mind that my mum is being cared for and efforts made to make her happy!

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Review from Derek T (Son-in-law of Resident) published on 16 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother- in- law is very happy at the above care home. The home is excellent in all standards and I would recommend it to anybody.

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Review from Ruth G (Wife of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Heywood Court is the first care home I have attended, I have nothing to compare it with. The first thing, all the staff were very pleasant - had time to have a little chat in the corridor.
I saw a cleaner cleaning behind the pipes with a cloth doing a thorough job, I thought the rest of her cleaning
must be spotless.
When I first went there it felt a nice place to be but when my husband was due to come home the place seemed to have lifted up a standard. I could not put my finger on it but it seems better than at first - hope this is what you require.

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Review from Linda G (Daughter-in-law of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All care staff do an excellent job.

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Review from Sue P (Daughter of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was brought into Heywood Court as an emergency case in May 2016. From the outset the staff have taken exceptional care of her. She is now here permanently. Mum has settled and has put on weight. She is far less stressed and whilst her dementia has deteriorated she seems happy. The care home is clean,
very modern and the staff are without exception helpful, friendly, caring and supportive. Fabulous place for those in need of 24 hour care.

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Review from Susan G (Daughter of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is happy every time I visit her, she is kept clean, well fed and all the staff talk to her with feeling. The staff treat all the residents with friendship. Very nice to witness the way the staff are with the residents.

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Review from Lynn S (Daughter of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became resident at Heywood Court from August 2015 and I as her POA and daughter have found staff pleasant and extremely helpful at all times. As I am not local to the care home the staff always keep me informed. My mother is very well looked after there. My only concern would be the toilet
is at a low height and not very suitable for the very elderly and frail. Otherwise the care home is extremely good.

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Current Review Score: 9.5 (9.464)

Overview of Review Score

The Review Score of 9.5 (9.464) out of 10 for Heywood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.464 for Heywood Court Care Home is calculated as follows: ( (125 Excellents x 5) + (33 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (9 Very Poors x 1) ) ÷ 179 Ratings = 4.464

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Heywood Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Michael

Michael McPherson

Job Title: Home Manager

Joined: 2002

Michael McPherson has been dedicated to social care since 1999, progressing from domiciliary care to various roles in a care home environment. He became a home manager in 2006 and joined Heywood Court in 2018. Michael values the importance of building strong relationships with residents and their families and finding great satisfaction in making a positive impact.


Outside work, Michael is a father of two and grandfather to eight, including two grandchildren with autism. He enjoys watching sports and playing golf in his spare time.


Heywood

Heywood Court

Job Title: The Care Team

The care team at Heywood Court are experienced, caring and empathetic.