Oakland Care Home

Oakwood House, Bury Road, Rochdale OL11 5EU
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9.9 65 Reviews
  • Oakland Care Home, Rochdale
Situated in an attractive residential area just outside of Rochdale in Lancashire, Oakland care home provides personalised residential and residential dementia care for older people.

Every corner of the welcoming and purpose-built home has been carefully thought through to offer an engaging environment for residents. With a sunny conservatory, hair salon, nail bar, sensory garden and a range of tastefully decorated single and en-suite bedrooms to choose from, residents benefit from a number of places to socialise with others as well as quieter spots to relax and unwind.

Meal times are a big focus at Oakland, and the catering team apply their creativity and culinary skills to offer a diverse menu that also meets the nutritional needs of each resident. The home offers a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends. For the warmer months the pretty garden is also a firm favourite with residents and their loved ones to enjoy a spot of al fresco dining.

Taking a holistic approach, the care team prioritise all-round wellbeing, ensuring residents are not only supported in their physical care needs but also have opportunities to engage in things they enjoy doing, whether it be activities in the home or spending time in the local community. Their priority is to ensure each resident is living life to the full in a place they feel at home.

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Care Provided by Oakland Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Renu Kataria (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Oakland Care Home Reviews (65)

Total of 65, showing 21-40
9.9

Oakland Care Home has a Review Score of 9.9 (9.920) out of 10, based on 16 reviews in the last 2 years. Over all time Oakland Care Home has 65 reviews.

Overall Experience

  • 48
  • 16
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Date Published

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Review from Marie C (Daughter of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one I got a really good feeling about the home. The staff immediately made my father comfortable and welcomed him as if he was royalty. My father made friends here and loved the staff who also became his friends. They treat and care for the residents with such care and compassion it's so lovely
to see. When my father passed away the staff were amazing. The care my father and all the family received was so first-class. I would definitely recommend Oaklands Care Home for a loved one as they are amazing. Thank you so much, Oaklands. You all will be remembered with love and gratitude for the care and love you showed my father.

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Review from R C (Daughter of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff from the start. Very helpful and explained everything I needed to know.
The home is lovely and clean, Dads room is always kept clean and tidy.
Dad is very settled and we are over the moon with the care that he receives. We are always kept up to date with Dads health and wellbeing.
The
care home have a great area for safe visits during the current times. Security in the home Is also fantastic!
Highly recommended.

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Review from Harry H (Husband of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife went into Oakland Care Home, 1st September 2021 very ill, confused and disorientated she is now a totally different person. She is able to walk partially unaided most of the time, can hold a partial and understandable conversation. I put this down to the care and attention of the friendly professional
care from all the staff, and many times they go above and beyond. Plus they are all so easy to talk to and very friendly.

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Review from Jacqueline F (Sister of Resident) published on 31 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakland staff were absolutely wonderful in the care of our sister in the last 8-months of her life. She loved the food and was very happy. The home is top class, excellently run, first class on cleanliness and COVID protection. I can’t fault the way that my sister was cared for and the kindness they
showed us. The members of staff that we saw giving her actual care were outstanding. We observed the treatment given to other residents, it was excellent, an excellent feeling of care calmness, and peace surrounded us when we visited. Oakland is a home I would be happy to go into if I could no longer manage in my own home. We thank them all.

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Review from Carolyn R (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently moved to Oakland, from the initial phone call to the care line staff and staff at the care home, everything was explained in detail with great expertise, understanding and efficiency. Staff kept me updated every step of the way; they made me feel at ease and gave me the confidence I chose
the right place for Mum to live. With these unprecedented times, it was not possible to meet staff in person or view Mum’s room, but the staff went above and beyond to send me photos, videos and calls, which made it easier knowing this was the right choice. On the day of the move, the staff made Mum and I feel welcome with a smile and friendly face, and nothing was too much trouble (they had even set up mum’s room perfectly.) All staff showed kindness, compassion and respect. Once Mum is settled, I have great confidence she will be happy here. Thank you all!

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Review from Nicola S (Daughter of Resident) published on 26 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the care of the team at Oakland for a number of years and I can honestly say the team are fantastic and really go above and beyond to make her comfortable. Nothing is too much trouble and communication from the team is great which certainly gives me peace of mind that she is being well
looked after, particularly important when unable to visit due to current restrictions.

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Review from Heidi B (Daughter of Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, my mum was admitted to Oakland a couple of days before the original lockdown in March 2020. As a result, it has been a difficult time for everyone. It is very difficult to communicate with my mum, but the staff have been extremely helpful in allowing us to stay in touch. They have kept
us informed on any issues/changes on a regular basis,# and have done their utmost to make her feel welcome and safe. Big thanks to all the staff!

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Review from J P (Daughter of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care given to mum. She is well looked after and her needs are met.

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Review from P K (Brother of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother seems to enjoy it here at Oakland Care Home. He's been here about 7 years now and is happy.
Staff are nice and friendly, which is nice to know. He's content being here. Thank you.

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Review from P B (Son-in-law of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is very caring and provides my mother-in-law with everything to fulfil her care needs.
The staff go over and above to ensure my mother-in-law has everything to enhance her quality of life in her later life.

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Review from T F (Friend of Resident) published on 25 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all staff excellent, caring and they all acknowledge you when visiting. More to the point, they look after my friend and nothing is too much trouble. Thank you.

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Review from I J (Son of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has needed to stay while alterations were carried out at home. He thought the care and the environment were second to none. Oakland is a friendly, caring place and I can't recommend it enough.

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Review from Ken H (Son of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Oakland Care Home for some 4 years. The home has a nice warm feeling. She has been well cared for. The carers are very genuine. I have no worries about her care when I am not there. Whenever there is a problem with mum's health, the carers phone me immediately and keep me updated.

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Review from Doreen P (Wife of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and helpful, always on hand to answer any questions. The home always smells clean. But I would like to be in place that if he has to go to A&E that one of the staff go with him. He likes it here but I know he is hard work at times, but I thank everyone there for the care.

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Review from Loraine G (Daughter-in-law of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the overall care given to my mother-in-law at Oakland. Activities are of a wide range. Clean and tidy. Care is good.

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Review from Lynne G (Daughter of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found the home immaculately clean. Residents appear really happy and content.
Entertainment and well-being staff were proactive in making all residents and visitors comfortable and happy.
A lovely home, very well run.

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Review from Kelly L (Friend of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really fun day and the kids really enjoyed themselves and it was lovely to see the staff taking part and making it fun and enjoyable for the residents.

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Review from D M (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been in Oakland Care Home for 15 months. I am happy with the care provided and any problems or concerns I have have been dealt with efficiently. The staff are friendly and work really hard. I have no concerns approaching any member of staff. My Mum is happy and she has nothing but praise
for the staff.

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Review from C S (Daughter of Resident) published on 10 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for almost 7 years. Her family visit her daily. We have seen many changes in managers and care staff. Some have been exemplary in their roles. Good listeners and patient and kind, although not all. We are currently awaiting the appointment of a new permanent manager. The
last one was excellent. Also awaiting a new activities coordinator. Activities are sadly lacking and the residents are missing essential stimulation.
Overall, a good care home with some inconsistencies due to frequent staff turnover.

Reply from Claire Hurworth, Care Line Manager at Oakland Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. At Oakland Care Home, we always try our best to provide the highest standards of care and appreciate that consistency of colleagues has a positive impact for Residents. I am very pleased to inform you that we have now recruited a Home Manager and Wellbeing Co-ordinator who have both commenced their roles with us. I am sure the Home Manager would appreciate meeting you and receiving your feedback. If you would like to discuss this matter further please do not hesitate to contact us at HC-One.co.uk


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Review from Frances D (Friend of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited an elderly friend today who has been in this home only one week and the difference in this lady is unbelievable.
She is so happy and content and well looked after and the home is so clean. Staff are so friendly.

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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Oakland Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Oakland Care Home is calculated as follows: ( (174 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 187 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakland Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Ren

Ren Kataria

Job Title: Home Manager

Introducing Ren Kataria
Home Manager at Oakland, Rochdale
“I believe kind care means not losing sight of the individual we are caring for, paying attention to the little things that can mean so much.”


Ren has gained over 20 years of experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.


Ren joined Oakland care home as Home Manager as she closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Ren remarked: “I couldn’t imagine doing anything else.”


Outside of work, Ren loves nothing more than indulging in her love for trying new food.


If you would like to find out more about Oakland, Ren would be delighted to have an informal discussion with you to answer any questions and provide further information.