Oakland Care Home

Oakwood House, Bury Road, Rochdale OL11 5EU
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9.9 65 Reviews
  • Oakland Care Home, Rochdale
Situated in an attractive residential area just outside of Rochdale in Lancashire, Oakland care home provides personalised residential and residential dementia care for older people.

Every corner of the welcoming and purpose-built home has been carefully thought through to offer an engaging environment for residents. With a sunny conservatory, hair salon, nail bar, sensory garden and a range of tastefully decorated single and en-suite bedrooms to choose from, residents benefit from a number of places to socialise with others as well as quieter spots to relax and unwind.

Meal times are a big focus at Oakland, and the catering team apply their creativity and culinary skills to offer a diverse menu that also meets the nutritional needs of each resident. The home offers a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends. For the warmer months the pretty garden is also a firm favourite with residents and their loved ones to enjoy a spot of al fresco dining.

Taking a holistic approach, the care team prioritise all-round wellbeing, ensuring residents are not only supported in their physical care needs but also have opportunities to engage in things they enjoy doing, whether it be activities in the home or spending time in the local community. Their priority is to ensure each resident is living life to the full in a place they feel at home.

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Care Provided by Oakland Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Renu Kataria (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Oakland Care Home Reviews (65)

Total of 65, showing 41-60
9.9

Oakland Care Home has a Review Score of 9.9 (9.920) out of 10, based on 16 reviews in the last 2 years. Over all time Oakland Care Home has 65 reviews.

Overall Experience

  • 48
  • 16
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Date Published

65
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9
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49

Review from M R (Friend of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited, I found the home nicely decorated for Christmas the atmosphere warm and friendly the residents clean and nicely dressed. My friend said the food was very good and the staff caring.

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Review from Elaine R (Daughter of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very competent staff. Very happy that everything was covered.
All queries were answered.
Very happy overall.

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Review from P F (Mother-in-law of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care from all the staff is excellent.

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Review from L B (Wife of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care staff are very helpful and keep you informed of your relations health and welfare.

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Review from Nigel F (Relative of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with overall standards of care, food and activities are good and we get a good level of interaction with the other residents.
My resident is always clean and well presented which is lovely to see following her stay in hospital prior to coming to live here.
There seems a good balance
of levels of residents needs so that the different requirements of care gel rather than clash. This home came recommended and I too pass that on.

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Review from Debra N (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the care my mum receives, she has been in Oaklands for nearly 2 years. The staff are amazing, they let me know if my mum has doctors appt etc and keep me informed how she is. She's always smartly dressed and her hair is always lovely which really matters to my mum. Thank you.

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Review from Christine E (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly and helpful. Nothing appears to be too much trouble.

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Review from June B (Daughter of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would have no hesitation in recommending Oakland Care Home due to the excellent care the staff give to their residents. I can go home after visiting Mum and relax knowing she is in safe hands and don't have to worry. They all deserve a medal.

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Review from Gail N (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother needed to be in a safe, loving, homely environment. This was just what I found at Oakland Care Home. She has been cared for with empathy and settled in really well. The support she and myself were given had made the process of change easier. I really appreciate the feeling of release and all
is well. Thank you so much.

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Review from Ann B (Daughter of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident for approximately four years, very happy years.
She was well cared for. The staff were friendly and always approachable, helpful and very kind. I can recommend Oakland Care Home to anyone.
I was happy for mum to be cared for there and she was happy too. It is really a home from
home. She enjoyed the food, the company, entertainment etc. I could relax knowing she was being looked after. I visited frequently and never found anything to complain about.

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Review from Halyna S (Daughter of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management and care staff are excellent, they do everything they can to encourage mother with her fluids, food and medication. As a family, we are offered care and support in many ways. My mother is treated with dignity and her room is kept clean, my mother has always been a fussy eating and sometimes
the food on offer is difficult to digest, so they work around it at that meal time, they don't leave her until the next meal time.
If I'd know what I know now, I would still want my mother to be accepted at Oaklands.

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Review from Cynthia T (Wife of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakland has been quite exceptional in the care of my husband. Always welcoming and helpful. I have peace of mind knowing he is well cared for.

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Review from Bernard C (Son-in-law of Resident) published on 18 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Currently, as they put it, this facility cannot cater to the care needs of my mother in law. She is quite active but apparently very disruptive.


According to a mental health nurse, she had a blast with my mother in law as long as she was willing to enter her world which is what all dementia patients

are like. They have their own world view, but some of the staff are not as understanding as others. There is no dedicated driver for the minibus (but I have known them use it to take residents to/from hospital) they currently have no activities person (they used to have someone last year, and they used to play bingo every week, and various crafting activities, etc) now they bring in singers and others monthly.


The residents used to be quite animated and willing to chat with any visitor which was one of the reasons we chose this business instead of places we had seen where the residents looked half asleep but now there are only a seldom few who seem willing to respond.


Reply from Katie Price, Careline Advisor at Oakland Care Home

When there are concerns that a person’s care needs have changed the home would arrange for a Best Interests meeting and as a result of this meeting, it may be decided that the home can no longer care for their needs and a nursing assessment would be carried out.


An activities co-coordinator has now been recruited after many months without one. We are carrying out the required pre-employment checks-references and DBS and once completed this person will commence employment which will greatly enhance the quality of life for the residents in the home.


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Review from Catherine S (Granddaughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been at Oaklands for a few months now and it appears he is receiving excellent care. He is always dressed well, shaved and looks immaculate. He says he is happy here and all the staff are friendly, helpful and always smiling. I would recommend Oaklands to anyone who may have family that
needs 24hour care.

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Review from Denise C (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been in Oaklands since January, permanent since March. I have never had any problems with the care, staff, management. My Mum is happy there. She has settled really well. If I ever have to ask the staff for anything it is always taken care of.

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Review from Desmond O (Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Oaklands for over 10 months now and I think that the care which I receive is excellent. I have a lovely big room which I have made my own little palace. The meals are very nice with lots of choice. I would recommend anyone to live here.

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Review from G K (Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I get looked after very well.

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Review from Ken H (Son of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my mum here in January 2016 because of dissatisfaction with her previous home. I was very impressed when we first called at Oaklands the staff were all so happy and friendly and really care for the residents. The home is always spotlessly clean. The lounge is very bright and cosy. I know mum
is well looked after here.

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Review from Carole G (Daughter of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father lived and was cared for in Oakland for almost seven years. His care was excellent. I continue to visit, and still feel the warmth of the staff. The residents seem happy, calm and well cared for. The staff continue to provide care to me when I visit to see the residents. This is a special place.

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Review from Frances C (Wife of Resident) published on 25 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is being cared for very well. The staff are very friendly and kind. He has settled in very well.

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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Oakland Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Oakland Care Home is calculated as follows: ( (174 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 187 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakland Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

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Meet the Team (1)

Ren

Ren Kataria

Job Title: Home Manager

Introducing Ren Kataria
Home Manager at Oakland, Rochdale
“I believe kind care means not losing sight of the individual we are caring for, paying attention to the little things that can mean so much.”


Ren has gained over 20 years of experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.


Ren joined Oakland care home as Home Manager as she closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Ren remarked: “I couldn’t imagine doing anything else.”


Outside of work, Ren loves nothing more than indulging in her love for trying new food.


If you would like to find out more about Oakland, Ren would be delighted to have an informal discussion with you to answer any questions and provide further information.