Alderwood Care Home

Simpson Road, Boothstown, Worsley, Manchester M28 1LT
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9.9 29 Reviews
  • Alderwood Care Home, Manchester
Alderwood prides itself on the care and attention given to residents and their families. Carers concentrate on getting to know you and your loved one, enabling us to look after physical needs and more importantly delivering what emotional support you and your family need.

The team accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here to help you through that decision, through the move in and beyond.

Excellent care is the key objective of each of the team members. Caring for those who can no longer look after themselves is what they do best, with an approach that takes into account that although there will be aspects of daily care and activity that residents could not manage at home, carers continue to encourage independence wherever possible - thus enabling residents to make the most of what they can do on a daily basis.

Freshly-cooked food allows the home to pursue sound nutrition and pleasant surroundings make Alderwood a satisfying residence in which to spend a retirement.

Carers support an active lifestyle alongside professional care part of their core mission, endeavouring to ensure that both residents and visitors enjoy their time spent at the home. Has all of the usual benefits of a care home, including en suite rooms, excellent communal spaces and areas for residents to enjoy quiet times.

Also offers excellent activities at the home, which offer stimulation and engagement to all residents. An activities co-ordinator works with individuals to ensure that they offer activities that will suit each person and sometimes this means that one to one activity is more appropriate than group activities.

Care Provided by Alderwood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Angela De Mascia (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Alderwood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,326
    • Self-Funded Residential Dementia Care from £1,326
    • RESPITE Self-Funded Residential Care from £1,326
    • RESPITE Self-Funded Residential Dementia Care from £1,326
  • (these prices are only a guideline, please contact Alderwood Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 29, showing 1-20
9.9

Alderwood Care Home has a Review Score of 9.9 (9.870) out of 10, based on 13 reviews in the last 2 years. Over all time Alderwood Care Home has 29 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My Mum has recently moved into Alderwood. She has mental & physical health needs. She's been struggling living by herself for over a year and arrived at Alderwood in a bad way. In just a short space of time and being properly looked after we are amazed how well she now seems. She's genuinely happy &
settled. My Mum has clicked well with the staff and feels at ease with them. She trusts them and allows them to look after her. It's a casual atmosphere around the place which is great. The staff are all extremely friendly & helpful. Everyone is on the ball and communication is spot on. It's just what my Mum was needing. She's enjoying the environment, the staff, the food and having her hair done. We were worried about Mum going into a care home and the implications. Turns out Mum has embraced it as a positive move, enjoying the perks and treats it like an all inclusive holiday. Many thanks to Alderwood and staff. We are thankful.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review, The team at Alderwood will be thrilled that their dedication and hard work does pay off and , its lovely that their hard work doesn't go unnoticed. I will pass these words onto the staff. Thank You


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Overall Experience  Overall Experience 5.0 out of 5

Nothing is ever too much trouble. The way the staff are with the residents is heartwarming. They are treated like family members and go above and beyond to ensure all the residents and families feel safe and confident entrusting our loved ones into their care.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you for your kind review of Alderwood Care Home. I will ensure the review is passed onto the team I am sure they will love hearing some lovely positive feedback. Kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

My first experience of Alderwood Care Home was a visit to my mother's home to assess her suitability to go into care at the home. It was carried out by the manager and a member of staff, who were very professional explaining the facilities and answering all our queries. Even at this stage, my mother
was made to feel that Alderwood would be a happy and settled environment. Now, seven months later I can honestly say that the whole experience of such a life-changing step has changed my mother's outlook on life and has enhanced her confidence with both the staff and other residents. The home is always clean and the staff are always welcoming with a chat and a smile. All her health needs are met, both physically and mentally. I would definitely recommend Alderwood Care Home to anyone.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review, your mum is very much loved by everyone at Alderwood and it's so lovely to know the family feel we are doing a good job taking care of her.


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Overall Experience  Overall Experience 5.0 out of 5

An amazing facility, the staff are fantastic with my Dad, he's happy, very well looked after and feels safe. I am delighted with the care he receives as a dementia patient he has received the best care possible to meet his individual needs. Thank you so much.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review, your opinions matter to Alderwood and I am sure that team Alderwood will be thrilled to know you feel your Dad is taken care of.


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Overall Experience  Overall Experience 5.0 out of 5

Alderwood Care Home has been a fantastic choice for my mother's care. The staff create such a friendly and supportive environment, always ensuring residents feel valued and comfortable. They've built a real sense of community, and it's clear they genuinely care about the well-being of everyone there.
The
home is always clean, well-organized, and welcoming, with plenty of activities to keep residents engaged. I'm so grateful for the peace of mind Alderwood provides, knowing my mother is safe, happy and well cared for.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Aww, this is lovely. Thank you so much for your lovely words. Team Alderwood work so hard all the time and it's so nice to hear such positive comments.


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Overall Experience  Overall Experience 5.0 out of 5

Alderwood Residential Care Home has provided exceptional care and comfort for my mother, who is 100 years old this month. The staff are incredibly attentive, compassionate and treat residents with genuine respect and dignity. They go above and beyond to ensure a warm, welcoming atmosphere that truly
feels like home. The facilities are always clean and well-maintained and the activities provided are thoughtfully planned to engage and uplift the residents. I have full peace of mind knowing my mother is in such capable and caring hands. The team at Alderwood takes the time to communicate effectively with family members, keeping us informed and involved in her care. Their kindness and professionalism make a world of difference.
I am deeply grateful for the love and dedication they show my mother every day and I would wholeheartedly recommend Alderwood Residential Care Home to anyone seeking quality care for a loved one.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you for this lovely review, your mum is very much loved by everyone at Alderwood and it was such a special day when we celebrated her 100th Birthday, it was definitely a day to remember.


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Alderwood in November 2023. Since then, Mum has received the utmost care, respect and dignity from all members of staff. The care home is lovely and clean and homely. All staff are very supportive to the residents and their families. It offers a home from home environment which is
essential for the residents sense of belonging and for them to be settled. The residents are very well cared for by all the staff in every way by the friendly staff.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for your kind words your mum is very much loved by all the staff at Alderwood. Please always know we are available to help you as well as your mum if ever you need support too.


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Overall Experience  Overall Experience 5.0 out of 5

I am unable to single any particular member of the team for above and beyond treatment of my dad and observing them with the other residents and how they genuinely care. They also have a very pleasant approach to visitors and get to know the family dynamic, you are made to feel welcomed into their home.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review, we strive to ensure the families of residents feel as safe and as welcome as the residents who reside at Alderwood and this review encapsulates this.


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Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted to Alderwood Care Home in March 2023 from hospital after becoming acutely unwell and this exacerbated his pre-existing dementia. He was unable to live at home with my mum as he was unable to maintain a safe environment and needed help with all activities of daily living.
From
the first moment we looked around the care home, there was a warm, calm, welcoming and homely feel. Dad moving into a care home was a huge shock and upset for our family and very distressing for my mum. The staff at the care home have been wonderful in ensuring our family feel welcome and supported during this transition. Nothing has ever been too much trouble. All staff at the care home have taken the time to get to know Dad, his likes/dislikes, routines and are always kind, gentle, thoughtful, compassionate and respectful.
My family and I feel complete confidence that Dad is safe and receiving the best care. We are so thankful to all the staff at Alderwood for everything they do.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review, knowing we are putting families' minds at rest is very comforting and also knowing that families feel confident in our ability to look after their loved ones. I will pass your lovely words on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Mum went into Alderwood for respite when Dad was in hospital and remained there as a result of his ongoing ill health and her own problems with dementia. She was very happy there and the care the girls gave her was first-class. The Manager was supportive of both her, my dad and me during a very difficult
time and as the end came, couldn't have been more respectful. I would recommend Alderwood to anyone facing the difficult decision for their own family members.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

This is so lovely of you, your mum is still truly missed by all the staff and your kind words are very much appreciated.


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Overall Experience  Overall Experience 4.0 out of 5

Alderwood Care Home has been brilliant with my auntie who is 93. The staff are always friendly and very accommodating.
If there has been a problem, management has dealt with it fast and efficiently.
My auntie loves living here there’s always something going on for the residents to do like arts and
crafts, trips out and singers.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review. If there is anything we can ever improve on your feedback will be greatly appreciated. Thanks from Team Alderwood.


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Overall Experience  Overall Experience 5.0 out of 5

My dad first went to Alderwood in November 2022 for respite care whilst my mum had been admitted to hospital. However, as my mum struggled with her own health my sister and I had to make a very difficult decision to ask if my dad could become a full-time resident. The manager was absolutely amazing
to help us make this decision. She has a fabulous team of carers who provide the best possible care for my dad to make everyday the best he could possibly hope living apart from my mum.
My sister and I really can't thank everyone at Alderwood enough for the hard work, help, support and most important the laughter they bring to my dad every single day.
Thank you so much and keep up the great work, we really do appreciate it!

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review, your dad is very much loved by everyone at Alderwood and he brings us as much laughter as we do with him. If you need anything please don't hesitate to contact me or the care team.


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Overall Experience  Overall Experience 5.0 out of 5

Deciding to move Dad into Alderwood was one of the hardest we have had to make. At the same time, Mum was critically ill in hospital.
We were reassured by the manager and her caring and professional team that they would take good care of Dad, allowing us to focus on Mum.
As time passed, Dad settled
in very well and is so happy with the care he is receiving.
Recently we celebrated my Mum and Dad's 88th birthday and their 66th wedding anniversary. Alderwood were absolutely amazing, arranging birthday teas for them in the Teapot Room, decorating it with balloons, bunting and flowers.
Alderwood staff have gone over and above to make these family events so very special, giving the family wonderful memories.
It's not just the special occasions, on every visit to see Dad, we are met with caring, happy and professional staff. Now we can truly relax, safe in the knowledge that Alderwood are taking excellent care of Dad. And he is thriving too, which is priceless.
Amazing Alderwood staff.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review of Alderwood. We pride ourselves on making memories for families and being there when we are called upon to go that extra mile. If you ever need anything please contact the home and we will only be too happy to help. Your dad is very much loved by the Alderwood family.


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Overall Experience  Overall Experience 5.0 out of 5

When the time finally came for us to place Mum into care it was very difficult and emotional. The staff at Alderwood Care Home made it that bit easier. They were very supportive and caring. Over the last twelve months, we have had some ups and downs with Mum's health but through it, all the staff have
been there not only looking after Mum but us as well, going that extra mile. I can’t begin to imagine how difficult it can be for them but they keep smiling and providing a great level of care to all residents. Although Mum doesn’t really get involved in the activities from what I see, the other residents really enjoy the crafts, music, days out and games that are available throughout the week. All of the staff take time out to chat to all the residents making them feel safe and secure in what must be a very frightening time in their lives. Thank you.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for your lovely comments, this means a lot to all the staff that you feel your mum is supported and also that you as a family feel supported by the staff at Alderwood.


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Overall Experience  Overall Experience 5.0 out of 5

When choosing a home for your elderly parents is the most worrying time of your life, am I doing the right thing or the wrong thing and you do start to question yourself, even felt I had failed my dad and it is only now that I see I was only failing to keep him at home with me! My dad is so happy here
and the staff are amazing and always willing to go that extra mile. The home itself is immaculately clean and my dad says the food is amazing, he even goes out on days out to watch shows or even the zoo. As a family, we have never looked back and if my dad could now come home, I don’t think he would. First-class care, cleanliness and friendliness, thank you to Alderwood and your amazing team.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Hi Janet, thank you so much for this lovely feedback. As a care home, we pride ourselves in providing the best possible care to our residents and knowing we are helping put families' minds at rest, is an added bonus. If there is anything we can help with any time, please don't hesitate to contact myself or the care team.
Kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for, for 7 years in Alderwood and I cannot fault the care she received. She was cared for with compassion and dignity to the day she passed away on 6th January 2022, by every member of staff working there. Not just the care staff but everyone there.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review. Your beautiful mum will be sadly missed by all at Alderwood. I will pass this review on to all staff.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent caring staff including caring and committed activities organiser. Skilled and efficient management team involving relations and organising meetings for residents' relatives. Lovely bedrooms with lots of space. Well organised visits and good communications.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review Janet, it is very much appreciated by the staff and I to see such lovely comments and recognition of the hard work everyone does at Alderwood on a daily basis.


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Overall Experience  Overall Experience 4.0 out of 5

To place a much loved Mum into residential care is a huge responsibility and tremendously difficult. Despite this, the staff at Alderwood have given Mum a significant amount of support over the past year to settle into a new environment and regularly go above and beyond their duties to provide a kind,
caring and stimulating environment. To manage residents who have a significant degree of Dementia requires patience and a person-centred approach, all of which we have found at Alderwood. The activities on offer are varied and bring much joy to many residents. Staff working in all areas of the home, work towards making this a pleasant and welcoming environment. As an individual registered with the Health and Care Professions Council, I value and much appreciate the care and support provided at Alderwood.

Reply from Angela De Mascia, Manager at Alderwood Care Home

Thank you so much for your review of our home; you have encapsulated everything we strive to do in your comment, and we are delighted to read how much it is appreciated. We will share the review with our staff team, who will be over the moon with your words. Take care and keep safe.


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Overall Experience  Overall Experience 5.0 out of 5

I was very nervous about having my dad placed into respite but due to certain circumstances, my dad needed somewhere to stay short-term. You hear horror stories about care homes and I can honestly say as soon as he arrived I felt in my heart that he was in safe hands, my dad is not easily pleased by
far and he can't wait for his next stay to say the least. He was a 'pampered pooch' when I came to pick him up. Throughout his stay, I received regular updates from staff and I know for sure me and my dad will have plenty of support from this service anytime and we will look forward to seeing them again soon.

Reply from Angela De Mascia, Registered Manager at Alderwood Care Home

Thank you so much for this lovely review Lisa, we are looking forward to seeing your lovely Dad again soon.


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Overall Experience  Overall Experience 5.0 out of 5

The word care in care-home describes this place to a tee. My mother has been a resident for several years now and I can't recommend this place enough (I would move in myself if I could), the carers do what it says on the tin, they care. Every time I visit I'm greeted by warm smiles from both the care
staff and also the residents. The residents welcoming smiles show that they are happy and that's a priceless recommendation in its self. I have witnessed residents being upset for whatever reason, but there is always a care worker on hand to give that reassuring cuddle when needed.
The activities that are on offer put my own social life to shame with regular trips and activities always on the table. The food is both tasty and nutritious, and having just shared the Christmas dinner with them can confirm it's as good, if not better than some restaurants I have eaten at. My mother is 100 years young Christmas Eve and the effort put in to make the day special is above what I expected.

Reply from Emma Willoughby, Manager at Alderwood Care Home

Thank you so much for your kind words, they really do mean so much.


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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Alderwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.870 for Alderwood Care Home is calculated as follows: ( (134 Excellents x 5) + (20 Goods x 4) ) ÷ 154 Ratings = 4.87

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alderwood Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Aug 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Angela

Angela De Mascia

Job Title: Care Home Manager

Joined: 2020

Angela has been manager at Alderwood since November 2020, She hold her level 5 in leadership and management. Angela has been in management roles for a number of years previous to taking over as Manager at Alderwood. Angela has studied dementia pathways in all her NVQ qualifications.


Frequently Asked Questions about Alderwood Care Home

What types of Care is Alderwood Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Alderwood Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Alderwood Care Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Alderwood Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alderwood Care Home to the centre of Manchester?

7.5 mile(s) as the crow flies, distance by road may be significantly further.