Ecclesholme

Vicars Street, Eccles, Manchester M30 0DG
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7.6 37 Reviews
  • Ecclesholme, Manchester
Purpose-built in 1977, Ecclesholme is situated in a quiet and pleasant residential area close to Eccles town centre. This spacious home is set in beautiful grounds next to Elm Bank Masonic Hall with a central courtyard where residents can sit and enjoy the gardens and the sunshine. The Home operates a traditional ‘hotel’ style of care, where residents share communal facilities.

They provide residential care residential dementia support for up to 50 residents with permanent care or short stay respite breaks.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.

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Care Provided by Ecclesholme

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Beverley Niland (Home Manager)
  • Admission Criteria
    • Freemasons and dependants non masons considered
    • Ages 60+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ecclesholme

  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £995
  • (these prices are only a guideline, please contact Ecclesholme to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Ecclesholme Reviews (37)

Total of 37, showing 1-20
7.6

Ecclesholme has a Review Score of 7.6 (7.617) out of 10, based on 2 reviews in the last 2 years. Over all time Ecclesholme has 37 reviews.

Overall Experience

  • 28
  • 8
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Date Published

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Review from C H (Daughter of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been in this home for 15 months, and although things are not always right he is safe and well cared for. The staff work hard to provide a safe caring environment and the Registered Manager works tirelessly to ensure that things are as they should be. The home is in need of some inward investment,
but that's not the fault of the staff who have to deliver activities and a reception service. This sometimes detracts from their core function, but all in all a positive experience.

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Review from Julie J (Daughter of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in another home, we had nothing but problems and Dad was very unhappy. We looked at other care homes before finding Ecclesholme, we just knew straight away it was the right home, my dad absolutely loves it there and is so happy he thinks he is in a hotel. The staff are great and make such
a fuss over Dad that it makes it easier when we leave him after our visit.

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Review from D F (Son of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very happy and settled. He really likes the staff, whom I have found to be very helpful, both to Dad and his family.
Dad enjoys the company of other residents, and it is great to see that he is no longer isolated.
What I really like is that Dad is getting the care he deserves, his medication
is on time, and because he no longer forgets to take them, he is getting stronger. He has regular meals, a lovely room and carers who do care.
Thank you to all the staff; you are fantastic.

Reply from Beverley Niland, Manager at Ecclesholme

Thank you for taking the time to write a review about Ecclesholme. We really appreciate your rating of excellent for the overall standard of the home. Currently, we are looking for a new activities coordinator, and we will work on new activities with the appointed person.


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Review from Mary A (Daughter of Resident) published on 8 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Ecclesholme for a number of years, I am sad to say Mum passed away this February 2022. I and my family can not and I repeat not thank all the management staff, cleaning operatives, cooks, everyone there for how proud they should be. All through the pandemic, they did their best which
could have not been greater. My mum was so happy there and I could sleep at night knowing she was being cared for. I am actually crying because of how they cared for our mum. Mum had a peaceful death listening to her Doris Day and actually, I will miss some of the staff a great deal but I know they will be our friends forever. Thank you Ecclesholme. God bless and keep you all.

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Review from B P (Wife of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband received excellent care while he was in respite - very clean, staff very pleasant and helpful. Nothing was too much trouble when you asked them.

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Review from M W (Wife of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Husband went into the care home for six weeks respite, but was assessed again five weeks and is now permanent. He has settled in very nicely with the great help from everyone at the care home. Extremely hard to come to terms for myself (wife) and my family, but we are all getting there with help from
everyone.

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Review from Ali C (Son of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother was admitted to Ecclesholme, she had been through a very traumatic period of her life, and we were very concerned for her well being. The pandemic, resulting lockdown, her numerous falls and her lack of appetite leading to drastic weight loss was affecting her terribly. Since she has
been here, the transformation has been nothing less than miraculous. As a family, we cannot thank the management and staff for the first-class care and attention that she selflessly receives from them, and we could like to thank each and every one of them from the bottom of our hearts for putting the smile back on our faces, and Mams. Thank you all, and God Bless.

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Review from L M (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been in Ecclesholme since just after the first lockdown 2020. I have to say, we as a family, were very apprehensive about my mam going into care at such a crucial time. I can honestly say my dad, myself and the family could not have asked for better care and regular updates on my mam. She
has thrived under your care. Thank you to all management and staff.

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Review from Lisa H (Daughter of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Ecclesholme from hospital at the beginning of lockdown last March. She had broken her hip 6 weeks earlier. We looked at a number of homes but Mum is very picky and can be a bit awkward at times. Ecclesholme is perfect. We used to have great difficulty regarding her personal hygiene but
every time we FaceTime, she is squeaky, shiny clean - but, above all, happy. A carer even comes in on her day off to cut residents' hair during the pandemic and Mum looks better now than she has done in years. We can’t wait for this awful pandemic to end so we can see her face to face again but we are 100% delighted and confident in the care and compassion Mum gets from all the staff at Ecclesholme. We, as a family, can’t thank or praise them enough.

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Review from Gina M (Daughter of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In February 2020, my mum fell, broke her hip and was admitted to Salford Royal. Mum had late-onset Alzheimers and my Dad was struggling to cope with her at home. My sister and I had already started to look for suitable care homes and were rather disappointed at the choice. My sister then came across
Ecclesholme, which was local to us and ticked every box. When the Prime Minister announced a lockdown on 23rd March, the hospital needed her bed and she was transferred to Ecclesholme. Sadly since then, we have been unable to visit her due to the restrictions. (Visiting has been allowed with suitable PPE but Mum wouldn't understand and it would upset her). We couldn't be more delighted with the care that Mum has received. We speak to her on Facetime, she looks so well. The carers help with the calls and are a delight. One of the carers is an ex hairdresser and comes in on her day off to do the residents hair. It's a great place and they have done an excellent job in very difficult circumstances.

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Review from S R (Daughter of Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents are in full-time residency at Ecclesholme. The love and care that they receive every day is outstanding and nothing is too much trouble for the staff there. This is especially welcomed at this time, as we are unable to visit them due to local lockdown.
The staff have a tremendous
responsibility to provide 24-hour care - which they do with much patience and constant smiles. I don't know how, as a family, we would have managed to keep them safe had they still been in their own home. Thank you, Ecclesholme, for all that you do.

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Review from Barbara H (Wife of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I have found Ecclesholme to be everything we could have wished for. The staff have been extremely kind and helpful towards my husband who seems to have settled in very well. Different members of staff have arranged to FaceTime on their phones so during lockdown we have been able to have
a family chat.
I am so pleased to have found Ecclesholme and would be only too pleased to recommend the home and staff to anyone requiring their services.

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Review from R C (Husband of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very well maintained, clean and beautifully decorated. I find the staff competent, very friendly and my wife is happy and content.

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Review from J R (Respite Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed a safe and caring environment for support following major surgery. Ecclesholme provided exactly what I needed, and has set me on my way for a successful recovery. I couldn't have had better.

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Review from S J (Daughter of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff go over and above. Always professional, caring and cheery. Treat my Dad with dignity, respect and compassion. Christmas party for residents and family was well organised, welcoming and a great way to build happy memories with my Dad.

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Review from L H (Daughter of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great caring staff.

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Review from Y Y (Sister of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very impressed from the start. All problems (if any) solved immediately. Seem very caring to patients, and all very willing.

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Review from M D (Partner of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the staff at Ecclesholme.

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Review from Joanne E (Daughter of Resident) published on 9 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the staff are excellent but I was upset recently as one of the reception staff was insensitive at a difficult time, particularly as this was unwarranted and no justification for her unpleasant manner. No idea what her problem was. This spoiled my view and family's view of this otherwise excellent
home. However, good facilities, large well kept gardens and an excellent restaurant serving a high standard of meals.
Could do with more activities for the residents though.

Reply from Chiao Kwan, Marketing & Communications Officer at Ecclesholme

Thank you for taking your time to write a review and giving our care home a rating of ‘good’ for the overall standard. We are sorry to hear that you have experienced an unpleasant reception from one of our staff members. I will raise this issue with the senior management team but in the meantime, if you have any other concerns, please do not hesitate to speak with the Home Manager.


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Review from J F (Daughter of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is very good. I am extremely pleased with the service. The staff are caring and look after my Mum very well. Always keeping me up to date on everything concerning Mum's state of health.

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Current Review Score: 7.6 (7.617)

Overview of Review Score

The Review Score of 7.6 (7.617) out of 10 for Ecclesholme is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.292 for Ecclesholme is calculated as follows: ( (11 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 24 Ratings = 4.292

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.325 Points relating to the number of positive Reviews for Ecclesholme is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 2 Positive Reviews ÷ 10 = 0.2

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Ecclesholme

What types of Care is Ecclesholme registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ecclesholme provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Ecclesholme have?

There are 50 Single Rooms.

What are the Facilities & Services at Ecclesholme?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ecclesholme to the centre of Manchester?

3.8 mile(s) as the crow flies, distance by road may be significantly further.