Colleagues at Beechfield Lodge will be happy to discuss our weekly fees with you and what our fees include.
Beechfield Lodge has a Review Score of 9.6 (9.579) out of 10, based on 50 reviews in the last 2 years. Over all time Beechfield Lodge has 106 reviews.
Review from Michael D (Son of Resident) published on 18 May 2022
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Review from Jane W (Daughter of Resident) published on 10 May 2022
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Review from C A (Daughter of Resident) published on 10 May 2022
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Review from S R (Daughter of Resident) published on 6 May 2022
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Review from A M (Daughter of Resident) published on 6 May 2022
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Review from P B (Son of Resident) published on 4 May 2022
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Review from D F (Daughter of Resident) published on 10 January 2022
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Review from M S (Daughter of Resident) published on 4 January 2022
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Review from B J (Daughter of Resident) published on 23 November 2021
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Reply from Sharon Bollesty, Home Manager at Beechfield Lodge
We appreciate your feedback regarding Beechfield Lodge. We are sorry that you have concerns regarding your mother’s care and we have responded to you regarding these. Our activities changed due to Covid guidance but we continue to provide alternatives and aim to offer individual activities where appropriate.
Sadly your mum’s care needs did change over time, which we discussed with you and involved appropriate health professionals to provide support. Following a meeting with you and District Nurses regarding the ongoing increases in her care needs, it was felt appropriate to undertake a nursing assessment. Following the nursing assessment being undertaken, the outcome was that mum required a nursing placement.
We are sorry that you felt things could have been done differently but I would like to reassure you at all times we had your Mum’s best interests in mind and truly believed we were doing everything we could to provide all support.
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Review from L M (Daughter of Resident) published on 15 September 2021
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Reply from Sharon Bollesty, Manager at Beechfield Lodge
Thank you for taking the time to review Beechfield Lodge and we are pleased that you are likely to recommend our care home. We have discussed the matters raised regarding your mother's care with you and other aspects of our care home. We understand that you are happy with Beechfield Lodge and we remain willing to discuss any aspect of our home and your mother's care at a mutually convenient time.
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Review from J M (Son of Resident) published on 6 September 2021
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Review from Denise H (Daughter of Resident) published on 16 August 2021
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Review from M K (Sister of Resident) published on 12 August 2021
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Review from A T (Grandson of Resident) published on 12 August 2021
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Review from S W (Granddaughter of Resident) published on 3 August 2021
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Review from Brenda B (Niece of Resident) published on 3 August 2021
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Review from Clarie F (Daughter of Resident) published on 3 August 2021
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Review from E E (Daughter of Resident) published on 5 June 2020
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Review from M T (Daughter of Resident) published on 15 May 2020
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Review from J H (Friend of Resident) published on 8 January 2020
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The Review Score of 9.6 (9.579) out of 10 for Beechfield Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 50 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.579 for Beechfield Lodge is calculated as follows: ( (373 Excellents x 5) + (186 Goods x 4) + (28 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 589 Ratings = 4.579
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beechfield Lodge is based on 48 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 48 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Dec 2023
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