Beechfield Lodge

232 Eccles Old Road, Pendleton, Salford M6 8AG
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9.6 106 Reviews
  • Beechfield Lodge, Salford
Anchor's Beechfield Lodge in Salford is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. Located in the heart of the community, it provides residential and dementia care for up to 60 customers. They continue to welcome new residents for permanent and respite care.

Beechfield Lodge's en suite rooms provide studio flat accommodation, which they encourage residents to personalise. These comprise of a kitchenette, in addition to bedroom space and a private shower room.

Beechfield Lodge is proud to have achieved Veteran Friendly Framework (VFF) accreditation to be able to provide appropriate support to veterans requiring care.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides dementia care and provides ongoing training to care staff to ensure their approach always reflects best practice.

Beechfield Lodge is part of Anchor, who are one of England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Care Provided by Beechfield Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Sharon Bollesty (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Beechfield Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,275
    • Self-Funded Residential Dementia Care from £1,275
    • RESPITE Self-Funded Residential Care from £1,275
    • RESPITE Self-Funded Residential Dementia Care from £1,275
  • Colleagues at Beechfield Lodge will be happy to discuss our weekly fees with you and what our fees include.


  • (these prices are only a guideline, please contact Beechfield Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
Total of 106, showing 61-80
9.6

Beechfield Lodge has a Review Score of 9.6 (9.579) out of 10, based on 50 reviews in the last 2 years. Over all time Beechfield Lodge has 106 reviews.

Overall Experience

  • 74
  • 28
  • 3
  • 1
  • 0

Date Published

106
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56
Overall Experience  Overall Experience 5.0 out of 5

Good level of communication, regular updates. Very happy with overall level of care.

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Overall Experience  Overall Experience 4.0 out of 5

Mum came into Beechfield Lodge from rehab where she had had a very difficult time through the pandemic and had deteriorated considerably. After a few weeks at Beechfield, she had settled and was beginning to improve - her mobility and wellbeing improved, and even her memory - despite having dementia.
I believe that this is down to the care and attention she has received from the lovely staff at Beechfield and the smooth running of the home.

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Overall Experience  Overall Experience 4.0 out of 5

My mum appears to be happy here. The care she received is excellent. All the staff are kind, helpful and caring.

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Overall Experience  Overall Experience 5.0 out of 5

Accommodation roomy and homely. Good care provides all needs. Personal care, cleaning all meals which mum has a choice of. The staff encourage mum to make her own choices. The staff always welcome us and answer all questions asked. A member of staff is always pleasant and chatty along with other colleagues.

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Overall Experience  Overall Experience 5.0 out of 5

Such a pleasant environment for my mother to live in. Every single staff member is welcoming, friendly and helpful a fantastic team.
Lovely clean and spacious flat. Highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Everything is fine, everyone is friendly and dad seems very happy.

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Overall Experience  Overall Experience 4.0 out of 5

The staff and management at Beechfield Lodge are all so lovely, friendly, always happy to help and looked after mum with sensitivity and kindness.

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Overall Experience  Overall Experience 5.0 out of 5

The care and dedication of the staff at Beechfield Lodge is exceptional. I would like to put on record a special mention of a care assistant who goes above and beyond her contractual duties to help in any way she can. My mum was 90 in October and the staff arranged a lovely afternoon tea event for mum,
my sister and I to enjoy under restricted conditions. A huge thank you to the housekeeper and her kitchen staff for making this possible. I couldn't ask for any better care or attention.

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Overall Experience  Overall Experience 2.0 out of 5

I am unlikely to recommend Beechfield Lodge to anyone whose relative has similar needs to my mum. For the first three years that mum was resident at Beechfield, we were happy with the level of care mum received; with most of the staff (some of which were extremely caring) and with the physical environment
which was clean, light, and airy. Prior to Covid, the activities were good - although mum wasn’t always included in these. The problem for us was once mum's needs increased and she needed more care. Beechfield Lodge didn’t respond to this - resulting in neglect: significant weight loss, unwitnessed falls, and injuries, and mum spending most of her time alone in her room. These factors all contributed towards mum becoming depressed and accelerated her dementia. After many conversations with management, they eventually suggested mum’s needs would be better met in a nursing home. It saddens me that this wasn’t suggested six months earlier when they first realised they were struggling.

Reply from Sharon Bollesty, Home Manager at Beechfield Lodge

We appreciate your feedback regarding Beechfield Lodge. We are sorry that you have concerns regarding your mother’s care and we have responded to you regarding these. Our activities changed due to Covid guidance but we continue to provide alternatives and aim to offer individual activities where appropriate.


Sadly your mum’s care needs did change over time, which we discussed with you and involved appropriate health professionals to provide support. Following a meeting with you and District Nurses regarding the ongoing increases in her care needs, it was felt appropriate to undertake a nursing assessment. Following the nursing assessment being undertaken, the outcome was that mum required a nursing placement.


We are sorry that you felt things could have been done differently but I would like to reassure you at all times we had your Mum’s best interests in mind and truly believed we were doing everything we could to provide all support.


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Overall Experience  Overall Experience 4.0 out of 5

Some staff are amazing with Mum. Very good and attentive to Mum's needs and communicating with the family. There is the odd one member of staff that do not seem to know Mum or how to speak to her. I appreciate this is human nature and will always get some people who are naturally caring. Overall very
good and they have worked so hard throughout the pandemic.

Reply from Sharon Bollesty, Manager at Beechfield Lodge

Thank you for taking the time to review Beechfield Lodge and we are pleased that you are likely to recommend our care home. We have discussed the matters raised regarding your mother's care with you and other aspects of our care home. We understand that you are happy with Beechfield Lodge and we remain willing to discuss any aspect of our home and your mother's care at a mutually convenient time.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home enough. The home, including the rooms are always tidy and clean. The family are always informed of any changes with mum, ie. changes in medication and of any incidents. I have always found the staff to be friendly and helpful and the word carer couldn't be more apt because
I have always found them to be very caring. Through difficult times, the home has been the best it can.

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Overall Experience  Overall Experience 5.0 out of 5

The care and staff are excellent. I am confident that my mother is in safe hands with staff caring for all her needs. All staff have shown such kindness to mum and our family. Thank you. The high standards of care are always evident whenever I visit.

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Overall Experience  Overall Experience 5.0 out of 5

As a family, we are more than happy with the care that is given to my brother. The staff have and always are very helpful and respectful towards myself and other family members.

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Overall Experience  Overall Experience 5.0 out of 5

Staff at Beechfield Lodge are extremely helpful and their attention to detail is second to one. We as a family are extremely happy with the care that our grandma is receiving.

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Overall Experience  Overall Experience 4.0 out of 5

Been a hard few weeks with Covid but now we can visit more I'm hoping she can mix with other residents and become more settled. Staff seem to be helpful.

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Overall Experience  Overall Experience 5.0 out of 5

My uncle loved every minute in Beechfield Lodge. Even though it was only once that I was able to see him because of Covid restrictions he was so happy and said the staff were wonderful.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been looked after very well she settled in well. She has enjoyed her time. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

A very high standard of care. The home was always clean and staff was friendly and helpful. The range of activities for residents was very good. Regular relatives' meetings kept us informed as to what activities were planned so that we could encourage our relatives to take part as they are not always
able to remember themselves what was planned. The standard of food was excellent and the dining rooms were well laid out and welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care my mother has had. The staff are always cheerful, and nothing is too much trouble.

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Overall Experience  Overall Experience 5.0 out of 5

I visit a friend at Beechfield Lodge and it is a beautiful care home I would recommend to anyone. I have visited quite a few care homes and I would not leave my dogs in them. Beechfield is clean and the staff are so loving and it is a pleasant care home.

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Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Beechfield Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.579 for Beechfield Lodge is calculated as follows: ( (373 Excellents x 5) + (186 Goods x 4) + (28 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 589 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechfield Lodge is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Dec 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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