Worsley Lodge Care Home

119 Worsley Road, Worsley, Manchester M28 2WG
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9.6 92 Reviews
  • Worsley Lodge Care Home, Manchester
Nestled in the picturesque town of Worsley in Manchester, Worsley Lodge is a welcoming and friendly care home offering residential care.

With a focus on delivering personalised care, every member of the team goes above and beyond to make residents feel at home at Worsley Lodge, with the peace of mind that every aspect of care provision has been carefully considered.

Taking time to learn about each person's individual hobbies and interests, The team encourage residents to lead an active and fulfilling life through the varied activities programme on offer. For those who prefer a slower pace of life, there are plenty of opportunities to while the days away.

Engaging with the local community is also encouraged. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, there are plenty of opportunities to maintain bonds with the wider community.

A purpose-built setting, Worsley Lodge offers many comfortable furnishings and tastefully-decorated en-suite bedrooms which provide the perfect sanctuary for residents to relax and receive the support they need. For those who like to socialise, the home also has a minibus to use for trips out and about in the local community as well as a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends.

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Care Provided by Worsley Lodge Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Gareth Holgate (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Worsley Lodge Care Home Reviews (92)

Total of 92, showing 1-20
9.6

Worsley Lodge Care Home has a Review Score of 9.6 (9.551) out of 10, based on 23 reviews in the last 2 years. Over all time Worsley Lodge Care Home has 92 reviews.

Overall Experience

  • 47
  • 39
  • 5
  • 1
  • 0

Date Published

92
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13
23
69

Review from G P (Daughter of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Worsley Lodge for over 2 years. She settled in well. All the staff are approachable and always listen to you. I highly recommend HC-One to anyone who is looking for a care home. :)

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Review from C S (Wife of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, the staff are good and friendly. The home is clean. The entertainer manager works very hard.

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Review from Claire M (Daughter-in-law of Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Early days for our review, my mother-in-law has recently moved in, she is settling in at the moment. I find staff to be friendly and caring. Any questions I have raised have been answered thoroughly.

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Review from Deborah S (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for a few weeks and I know she is safe here. She loves the outings and entertainment. The food always has great reviews and the staff are very helpful and friendly.

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Review from Sarah W (Daughter of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in your care for the past 2 weeks and I was so anxious about the move but you have all been brilliant with her and even managed to get her to go out with you twice! The care home is lovely and clean and the staff are friendly and approachable and happy to answer any of your questions. I
think mum is going to be happy here.

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Review from Susan F (Daughter-in-law of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always extremely helpful and pleasant. The home itself is very welcoming and we are always treated with courtesy. It is clean, well-managed, and a happy environment.

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Review from John F (Son of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

MY Mum is well cared for. I'm very happy with the service.

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Review from P B (Son of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care my mum has been receiving. She has only been here a few months and her dementia is becoming much worse. I appreciate the staff who goes out of her way to do things for my mum or involves her in outings. I would like to request more 1 to 1 time for my mum and encouragement to
get her up. The only criticism is that sometimes her floor and tables are quite dirty.

Reply from Clare Sheehan, Careline Advisor at Worsley Lodge Care Home

Thank you for your review, we value and actively seek feedback as this helps us to improve our service where required. We are so pleased your mother has received good, kind care and that staff go the extra mile to assist with any needs. At Worsley Lodge, we strive to create a relaxed environment where visitors can enjoy their time with loved ones. We apologise if on occasion we have not maintained our high standards, we have addressed this with the team and the home manager will monitor this closely. Any concerns raised are dealt with effectively via our policies and procedures and we encourage people to approach the home manager in the first instance who will be happy to support with any issues.


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Review from K D (Son of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Came to visit Mum. Everything is good. She seems settled. Staff are easy to talk to and helpful.

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Review from D C (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to the home in June 2024. It was a big change for her and everything was great. She was made very welcome by staff and residents. She is happy and settled. The garden is beautiful. They have a friendly cat called Felix who the residents adore. I am really pleased and my mum is happy.

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Review from C S (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy my mum settled in very well, all staff make you so welcome. Always available for a chat and treat you like one of their own, the home itself is also very welcoming.

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Review from J I (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always get smiles off the staff on arrival, make you feel at home, makes me happy knowing Mum is settled and safe.

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Review from N L (Son of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved dad into Worsley Lodge Care Home it was very worrying but from the moment we arrived, the staff made him feel welcome and began to take care of him immediately. Very friendly, helpful and always contactable.

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Review from T W (Friend of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is extremly happy at Worsley Lodge he joins in all the activities and has lost the aggression, he used to show. His condition continues to deteriorate but is well looked after and cared for. He has gained weight which was a problem at his home and eats very well.

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Review from Peter M (Son of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident at Worsley Lodge for 14 months now and on the whole has been very happy and safe there. I've noticed how well thought of she is by the staff and has struck up quite a friendship group amongst other residents. Despite her ongoing health issues she still seems to be thriving
most of the time. I've been happy with the kindness of the staff towards myself and have built a genuine rapport with quite a few members of the team during my many visits.
Keep up the good work.

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Review from Beverley W (Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time here has been a happy one, and I hope the remainder of my time will be as happy. I am being looked after well and well cared for. I get regular visits from family and friends. We go out for meals and have lovely days out as well.

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Review from Diane S (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with Worsley Lodge, my mum is very settled and happy, she has an excellent relationship with friends she has made here and also has a very comfortable and trusting relationship with a large number of the staff. The staff are very hardworking and are so nice with the residents, it makes
the atmosphere one of fun and happiness.

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Review from Alison W (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident at Worsley Court for a year now. The care received has always been great, the carers are very kind to her and are quick to get assistance when she is unwell. She enjoys the range of activities and days out.

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Review from Eunice E (Sister of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very approchable staff.
Various activities for residents.
Regular entertainment visits home.

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Review from J W (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall Mum is very happy at Woesley Lodge. The staff are 'my angels' and very hardworking. The food is generally good with a variety of dishes however Mum struggles to chew the meat and veg if too hard. Room cleanliness is good. Issues with clothes and items from Mum's room going missing despite names/numbers
being written on the items. Overall level of care is very good.

Reply from Clare Sheehan, Careline Advisor at Worsley Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We greatly appreciate your kind comments, but we are sorry to hear you have experienced some issues with missing items. We would be happy to support you with locating these if this matter has not already been resolved. Please can you share a brief description of each item with the home manager with a review to addressing this. The home manager would be happy to meet with you at your convenience to ensure this has been put right.


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Current Review Score: 9.6 (9.551)

Overview of Review Score

The Review Score of 9.6 (9.551) out of 10 for Worsley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.551 for Worsley Lodge Care Home is calculated as follows: ( (173 Excellents x 5) + (80 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 274 Ratings = 4.551

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Worsley Lodge Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Worsley Lodge Care Home

What types of Care is Worsley Lodge Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Worsley Lodge Care Home provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Worsley Lodge Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Worsley Lodge Care Home?

Own Furniture if required, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Worsley Lodge Care Home to the centre of Manchester?

5.5 mile(s) as the crow flies, distance by road may be significantly further.