Worsley Lodge Care Home

119 Worsley Road, Worsley, Manchester M28 2WG
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9.6 92 Reviews
  • Worsley Lodge Care Home, Manchester
Nestled in the picturesque town of Worsley in Manchester, Worsley Lodge is a welcoming and friendly care home offering residential care.

With a focus on delivering personalised care, every member of the team goes above and beyond to make residents feel at home at Worsley Lodge, with the peace of mind that every aspect of care provision has been carefully considered.

Taking time to learn about each person's individual hobbies and interests, The team encourage residents to lead an active and fulfilling life through the varied activities programme on offer. For those who prefer a slower pace of life, there are plenty of opportunities to while the days away.

Engaging with the local community is also encouraged. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, there are plenty of opportunities to maintain bonds with the wider community.

A purpose-built setting, Worsley Lodge offers many comfortable furnishings and tastefully-decorated en-suite bedrooms which provide the perfect sanctuary for residents to relax and receive the support they need. For those who like to socialise, the home also has a minibus to use for trips out and about in the local community as well as a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends.

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Care Provided by Worsley Lodge Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Gareth Holgate (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Worsley Lodge Care Home Reviews (92)

Total of 92, showing 41-60
9.6

Worsley Lodge Care Home has a Review Score of 9.6 (9.551) out of 10, based on 23 reviews in the last 2 years. Over all time Worsley Lodge Care Home has 92 reviews.

Overall Experience

  • 47
  • 39
  • 5
  • 1
  • 0

Date Published

92
5
13
23
69

Review from Beryl R (Wife of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There has been one or two issues, such as clothes not being returned form laundry etc, but they have been resolved.
My husband has been here since May 2019 and seems quite happy with his surroundings and enjoys the activities, especially the outings.
Most of the staff are lovely and make me feel
welcome when I visit my husband.

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Review from P E (Sister-in-law of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our sister/sister-in-law is well looked after and is happy. Most of the carers that we see weekly are pleasant and caring. Her room is always tidy and clean. You could do with a regular hairdresser.

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Review from S G (Granddaughter of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home. My gran has a great time here and is very happy, she loves going out on the trips and socialising and reminiscing. It would be an awful shame if the Worsley Lodge would lose a bus based here because they go out on lots of trips.

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Review from Paul G (Nephew of Resident) published on 9 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie has been a resident at Worsley Lodge since October 2018.


My Aunties room and en-suite is always clean, tidy and well maintained. So too are the communal areas and self-contained garden, which she really enjoys. My Auntie tells me the food is very good and she always seems to be enjoying

a cup of tea and cake with her friends when I visit.

A hairdresser, chiropodist, etc are amongst many support services available and general activities seem varied, frequent and also include trips to local attractions. At eighty-six, it’s really given her a new lease of life!


However, what really differentiates Worlsey Lodge in my eyes is the outstanding level of care and support provided by all the team. Nothing ever seems too much trouble for this group of unsung heroes and knowing she’s surrounded by people who are dedicated and passionate about their vocation has really put my mind at ease. Thank you, Worsley Lodge!


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Review from Glen B (Grandson of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my grandad at lease three times a week. I have always found him to be clean, his room neat and tidy. Plenty of hot drinks and different members of staff coming in to check on him. If there was any problem I'm sure grandad would let the family know.

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Review from L M (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Best care home I have been to. Staff very caring and helpful. They go the extra mile. My father is very happy here. Excellent activities.

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Review from L B (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are all very pleased with the care my father receives. All staff do an excellent job!

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Review from A M (Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is lovely. The staff are very helpful and friendly. They never stop working, very hard working. The wages are too low, they deserve more money.
Activities are great, always something going on or trips out. I am very pleased overall.

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Review from D B (Daughter of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad appears to be well looked after, is as happy and comfortable as he can be.
The staff are very caring and helpful and attentive to the needs of the residents.
There are plenty of activities and outings arranged for the residents too, with variety to suit most people, without the obligation to
join in if they don't want to. Staff are generally aware of the needs and interests of the residents and therefore, activities etc at catered for.
Generally, I would say over the 4 years my dad has been a resident, he is well cared for.

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Review from L H (Daughter of Resident) published on 17 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring and helpful. A selection of activities are available for the residents.
Staff work hard but feel that sometimes they find they have a lot to do. Nice to see additional staff today. The Lodge is in a lovely setting and the Lodge and dining room nicely decorated.

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Review from M H (Friend of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a visitor the home always is clean, the staff are helpful and work very hard. The activities are ongoing and keep the residents occupied.
The home has a resident cat which I think is very good for the residents.

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Review from Gillian M (Daughter of Resident) published on 12 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The activities and well-being coordinator is warm and friendly with all residents.
My son and I were also included in the cheese and wine tasting.
It was good fun.

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Review from Olive W (Resident) published on 12 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Very good.

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Review from Oliver M (Grandson of Resident) published on 12 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great atmosphere created by the activities and well-being coordinator and the cheese and wine tasting event was thoroughly enjoyable.
Would come again.

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Review from Raymond C (Resident) published on 12 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy. This is like home.

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Review from Kathleen U (Respite Resident) published on 12 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed every stay and will miss the companionship etc when I go home fairly soon.

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Review from Alyn T (Resident) published on 12 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and services.

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Review from Janet W (Daughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Dad is very happy with the care and the home in general.

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Review from Jeanette S (Daughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely, very attentive. My dad is really enjoying his stay.

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Review from P S (Daughter of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Worsley Lodge for almost six months.
The staff have been very supportive and welcoming.
The family have seen a positive effect on my mum's health and wellbeing.
She is happy, content and less anxious and more confident.
Mum enjoys the varied activities and outings arranged by the
entertainment manager, has been taken to the zoo, Southport, dancing, barge trips. This is just what she needs and is of prime importance for her to keep active.
On her birthday in September, they booked a singer as mum loves to dance and sing.
We can't thank all the staff enough for all their hard work and looking after mum.

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Current Review Score: 9.6 (9.551)

Overview of Review Score

The Review Score of 9.6 (9.551) out of 10 for Worsley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.551 for Worsley Lodge Care Home is calculated as follows: ( (173 Excellents x 5) + (80 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 274 Ratings = 4.551

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Worsley Lodge Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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