Worsley Lodge Care Home

119 Worsley Road, Worsley, Manchester M28 2WG
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9.6 92 Reviews
Nestled in the picturesque town of Worsley in Manchester, Worsley Lodge is a welcoming and friendly care home offering residential care.

With a focus on delivering personalised care, every member of the team goes above and beyond to make residents feel at home at Worsley Lodge, with the peace of mind that every aspect of care provision has been carefully considered.

Taking time to learn about each person's individual hobbies and interests, The team encourage residents to lead an active and fulfilling life through the varied activities programme on offer. For those who prefer a slower pace of life, there are plenty of opportunities to while the days away.

Engaging with the local community is also encouraged. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, there are plenty of opportunities to maintain bonds with the wider community.

A purpose-built setting, Worsley Lodge offers many comfortable furnishings and tastefully-decorated en-suite bedrooms which provide the perfect sanctuary for residents to relax and receive the support they need. For those who like to socialise, the home also has a minibus to use for trips out and about in the local community as well as a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends.
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Care Provided by Worsley Lodge Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Gareth Holgate (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Worsley Lodge Care Home Reviews (92)

Total of 92, showing 81-92
9.6

Worsley Lodge Care Home has a Review Score of 9.6 (9.551) out of 10, based on 23 reviews in the last 2 years. Over all time Worsley Lodge Care Home has 92 reviews.

Overall Experience

  • 47
  • 39
  • 5
  • 1
  • 0

Date Published

92
5
12
23
69

Review from Julie M (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sometimes we think you could do with more staff, i.e. toilets and mealtimes as some people need the toilet straight after meals.
People have been great when we asked if our parents could be accommodated together. Thanks for that!
The staff are very helpful and try to help as much as they can considering
how busy they are.

Reply from HC-One, Careline Team at Worsley Lodge Care Home

Thank you for your very kind comments. Regarding the staffing levels we do check the dependency levels of our residents on a regular basis and adjust the staffing levels accordingly. If our occupancy levels fall then we do flex our staff to reflect this.


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Review from Barbara N (Wife of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything OK.

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Review from Greg E (Son of Resident) published on 3 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very helpful, any problems are quickly dealt with. Staff are very courteous and professional. I feel my mum is getting the best possible care she deserves.

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Review from J B (Daughter of Resident) published on 3 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with all aspects of the home, the standard, care and support and all the staff.

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Review from J L (Daughter of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum been in since May 2016, mum settled well although her latest stroke has left her blind. Asked staff to encourage mum to sit in a recliner chair as she keeps refusing although her back hurts and it's clear they are trying their best. They also encourage her to join in all the activities which helps
her mix with other residents. Families are always made welcome and there are always other fancy members for support. Mum's bedroom is small but always clean and tidy and has a nice feel.

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Review from Dawn M (Niece of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Worsley Lodge Care Home are just so lovely, they are always kind, considerate and happy. They look after my auntie so well. It doesn't matter what time of day or night that we visit we are always welcomed and she looks so clean and well cared for. Her room is always spotless and smells
beautiful. She has her hair done each week and her nails painted and even though she is 96 years of age and has limited mobility she is taken on trips and meals. Thank you all so much from the manager, all staff and housekeeper.

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Review from K M (Brother of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been at Worsley Lodge since Feb 2014. The family are all very pleased with the care he has received during his stay. We feel we are very fortunate he is being cared for in such a compassionate and dignified way. We are very grateful to the staff and everyone who looks after my brother.

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Review from E H (Son of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has been a resident for twenty months, she is well looked after. The carers are very caring, considerate discrete when needed.

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Review from Esther Mary E (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very caring, interested, open, keen to have family involvement, welcoming. Deal well with any issues and problems, listen and act on issues that arise. I.e. clothing, falls - keen to have input and resolve problems - just as in any family - understanding and dignity are key to providing a homely
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Review from Barbara N (Wife of Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean care home. Staff very good somebody always on hand if you need help. Excellent meals always a choice from two different menus.

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Review from Betty C (Cousin of Resident) published on 16 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my cousin twice a week. The staff i find are efficient, friendly and very caring towards the residents and visitors. The home has singers entertaining the residents and visitors, lots of singing and dancing which is fun. My cousin has settled in well and he is comfortable. I feel he is well
looked after and we can't ask for any more than that.

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Review from Frank H (Son of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience Worsley Lodge is an excellent care home. It takes good care of the residents, the accommodation is a high standard and clean. The care staff are friendly and caring.

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Current Review Score: 9.6 (9.551)

Overview of Review Score

The Review Score of 9.6 (9.551) out of 10 for Worsley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.551 for Worsley Lodge Care Home is calculated as follows: ( (173 Excellents x 5) + (80 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 274 Ratings = 4.551

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Worsley Lodge Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Top 20 Large Care Home Groups 2023

Recipient: HC-One

Date: Tuesday 28 Feb 2023 More details

Top 20 Large Care Home Groups 2020

Recipient: HC-One

Date: Friday 28 Feb 2020 More details

Top 20 Large Care Home Groups 2019

Recipient: HC-One

Date: Thursday 28 Feb 2019 More details

News (111) & Events (0)

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